Computer Systems Analysts

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to [email protected] - make sure to include the exact job title and job location in your email message.

*** Contract position for 12+ months; contract can be extended; contract to hire is possible.

*** The job is on-site with a HYBRID work schedule. Candidates must be local or willing to relocate within commuting distance of 2850 E Camelback Rd, Phoenix, AZ 85016

API Governance Business Systems Analyst :

- Establish and maintain a central repository for API inventory management, including classification, ownership, and rating systems

- Develop and implement API governance frameworks and compliance standards

- Collect, catalog, and rank APIs used throughout PNC's infrastructure

- Generate monthly metric reports on API compliance status for upper management

- Collaborate with application owners to develop and execute API compliance plans

- Monitor and evaluate APIs across different management platforms

- Provide comprehensive analysis of PNC's API landscape and compliance status

- Create and maintain documentation for API governance processes and standards

Required Qualifications (Skills, Experience, Education, Certifications) :

- Experience with API management platforms, specifically Apigee and IBM DataPower

- Knowledge of enterprise API governance frameworks, management practices and compliance standards

- Experience in establishing and maintaining technical documentation repositories

- Proficiency with Microsoft SharePoint and Microsoft Office suite

- Preferred: Experience with Confluence and Apache API management tools

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to [email protected] - make sure to include the exact job title and job location in your email message.

#M1

.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

DB2 System Administrator

Job Location US-Remote

Job Summary:

We are seeking a DB2 System Administrator to join their team. The qualified individual will maintain software and DB2 environments in compliance with the STIG and/or SRG.

Clearance Required: Secret

Job Duties and Responsibilities:

+ Maintain software and DB2 environments in compliance with the STIG and/or SRG. This includes keeping software at a vendor supported version, applying necessary security software patches within the required timeframe, and maintaining required documentation as outlined in the STIG. Maintain any and all software exits associated with the software maintained in this SOW, regardless of the language used to write the exit.

+ Provide technical services to the customer on questions and issues relating to the database software maintained on the DISA mainframe systems for DB2, including all changes and upgrades. Provide a report to the COR on customer questions.

+ Install, customize, upgrade and maintain DB2 Software on mainframe computer platforms running z/OS. Participate in planning and executing database migrations, application software upgrades/migrations.

+ Maintain a working knowledge of departmental SOP. Ensure that all work is completed using the documented procedures, to include updating and maintain tickets, change requests, and documentation.

+ Use SMP/E, to install and maintain software for execution in the IBM Mainframe platform, which includes the z/OS.

+ Other duties as assigned.

Job Requirements (Education/Skills/Experience):

IAT Level 1: Must possess one of the following required certifications

+ A+ CE

+ CCNA Security

+ Network +CE

+ SSCP

Please contact Patrick Jackson at [email protected] for immediate consideration

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Business Analyst - Remote

**Job Description**

The Business Analyst (BA) will execute on small projects as a liaison among business operations, technology groups, clients, business partners, vendors, and all project management offices to understand, analyze, and facilitate business needs, requirements, and impacts of business changes as a result of strategic initiatives, operational changes, compliance requirements, client needs, and technology or operational improvements.

**Responsibilities**

+ Execute independently on small sized projects or as part of a team of BAs on larger projects working closely with internal and external stakeholders to ensure superior customer and client experience

+ Define and validate business needs with project team

+ Participate in stakeholder analysis and identify subject matter experts needed for work effort

+ Assess capability gaps, determine solution options and approach, and define solution scope

+ Plan business analysis approach and activities

+ Prepare for, conduct, and document elicitation sessions

+ Manage requirements traceability to solution scope, objectives, system requirements, and testing

+ Define user acceptance testing approach

+ Adherence to business analysis discipline and standards in accordance with the Prime Project Lifecycle methodology

+ Other duties as assigned

**Education & Experience**

+ Bachelor's degree in business, IT, or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required

+ 3 years of work experience in business analysis

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Intermediate understanding of business analysis concepts and methodologies

+ Demonstrated drive to deliver results

+ Demonstrated verbal, written communication, facilitation skills, conflict management, consensus building, problem solving, analytical skills, and creative thinking skills

+ Ability to organize and prioritize multiple tasks with high degree of attention to detail

+ Self-directed and strong personal initiative and accountability

+ Team player, comfortable with fast paced, changing environment and ambiguity

+ Experience in leading and motivating diverse project teams to achieve stated results

+ Ability to independently deliver against all job accountabilities

**Preferred Qualifications**

+ Advanced experience and skill in MS Excel

+ Intermediate experience and skill in SQL

+ Demonstrated experience in data visualization such as Tableau

+ Demonstrated experience in eliciting requirements using a variety of techniques

+ Demonstrated experience in specifying and modeling requirements

+ Experience in client relationship management

**Physical Demands**

+ Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 a.m. to 3:00 p.m.

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

**Summary:**

As part of our global Edge & Network Services (ENS) team, you'll play a critical role in deploying and maintaining one of the world's largest and most complex edge and backbone networks. This is an exciting opportunity to work on cutting-edge technology and make a real difference in the way people connect and share information. As an individual contributor on our team, you'll have the chance to work on all aspects of networking at Meta, from design and deployment to operation and maintenance. You'll be part of a team that's building and operating one of the world's most advanced networks.

**Required Skills:**

Network Engineer, Deployment & Support Responsibilities:

1. Provide root cause and corrective action leadership to resolve design, deployment, and operational issues across network design, hardware platforms, and vendor performance

2. Spearhead research and development of cutting-edge technologies and network topologies to optimize network deployments

3. Proactive identification of problems and implement effective and efficient solutions across highly cross-functional infrastructure teams

4. Work closely with key internal and external stakeholders to ensure issues are being addressed proactively across global sites. Participate in cross-organizational design reviews and make recommendations to support operational strategy

5. Develop and execute six-month to multi-year roadmaps aligned with business strategy and transformational goals across Edge, Backbone and Data Center stakeholders

6. Support multiple stakeholder organizations by understanding, anticipating, and influencing business outcomes

7. Align on workflow management tooling requirements, efficiency, and automation roadmaps

8. Leverage data to influence business and network health metrics

9. Continuous improvement of service level objectives and metrics

10. Manage key vendor relationships, including contract negotiations, pricing, and evaluation of current and potential partnerships

11. Coach and develop other engineers and managers on the team

12. Lead by example, build team chemistry within regions, and develop credibility and presence for the ENS team both locally and globally

13. Ensure proper controls are implemented for financial budgets and prioritization assignment across teams

14. Help develop and maintain resource plan modeling across direct teams

15. Make independent decisions on issues/activities that have a critical impact or influence on Network operations and deployment

16. Provide input to the scaling and evolution of the team to meet projected network demands

17. Foster an environment of continuous improvement by implementing actionable recommendations derived from internal surveys (Pulse), driving change and enhancing the workplace experience

18. International and domestic travel may be required 25% to 40% of time based on project demand

**Minimum Qualifications:**

Minimum Qualifications:

19. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

20. 10+ years of work experience with designing, deploying, and/or operating large-scale network infrastructure

21. 10+ years of work experience with structured cabling and fiber optic infrastructure including design and installation best practices, industry standards, application and limitations

22. 5+ years of work experience partnering with enterprise and service provider network hardware platforms and architectures, such as Cisco, Juniper, Ciena, Nokia, and Arista platforms

23. Knowledge of the data center design, construction, and start up/commissioning processes

24. Project Leadership: Experience leading cross-functional teams and driving large-scale data center projects at strategic and tactical levels

25. In-depth understanding of Network Protocols TCP/IP, IPv4/v6, BGP, ISIS, OSPF, and/or MPLS via network certifications, such as Cisco Certified Network Associate/Cisco Certified Network Professional, Juniper Networks Certified Internet Associate/Juniper Networks Certified Internet Specialist, Red Hat Certified System Administrator or equivalent experience

26. Demonstrate Intermediate level subject matter expertise in terrestrial telecommunication networks including Dense Wavelength Division Multiplexing, network infrastructures, optical testing, and optical measurement principles

27. Experience successfully collaborating across their own team and with cross-functional partners at all levels to include organizational leaders to influence, align, and execute on goals

**Preferred Qualifications:**

Preferred Qualifications:

28. Experience leading and managing technical teams as both an Individual Contributor and a people manager

29. Experience partnering with Original Device Manufacturers (ODMs) for network hardware platforms and architectures to engage and translate performance issues into requirements

30. In-depth experience of network protocols - IP/Optical-Transport

31. Experience in organizational and digital transformation initiatives at both the strategic and tactical levels

32. Demonstrate knowledge of inside/outside plant cable design and dark fiber builds

33. Experience working with onsite construction teams and managing contractor

34. Data center design or relevant telecommunications certifications

**Public Compensation:**

$191,000/year to $271,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Become part of the VLD BDW DBA team and provide database support for various databases.

**Location**

This position is work from home anywhere within the US.

**The Main Responsibilities**

+ Provide expert technical direction in the creation, delivery and integration of multiple and complex database solutions for a design and/or production environment.

+ Consult and collaborate with multiple teams in the following areas: Design - design database solutions, convert logical design into physical database, perform problem determination and resolution, and perform database design process and reviews.

+ Production - perform database management, resolve database problems, and provide database security.

+ Explore and evaluate new and emerging technologies relating to the design and/or production database environment.

**What We Look For in a Candidate**

+ Bachelor's degree or equivalent education and relevant experience.

+ 10 + years' experience with Bachelors, or 8 years with Masters.

+ Develop and drive overall DB solutions and strategies.

+ Evaluate and recommend new DB tools and emerging technologies.

+ Create DB standards and processes.

+ Consult and collaborate with Architecture and Infrastructure on IT wide solutions.

+ Lead complex outage analysis and resolution.

+ In-depth knowledge of multiple database technologies.

+ Ability to lead integration between technologies.

+ Drives continuous improvement; may include design, standardization of processes and methodologies.

+ Lead design reviews for the database designs, db access methods., and pre- and post- implementation capacity meeting; estimate sizes of new databases.

+ Experience in ORACLE 19 and 12 including RAC, OEM, ASM. DBA certifications are desired but not required in Oracle.

+ Backup recovery expert.

+ In depth knowledge in upgrading, re-hosting, and patching.

+ Database security knowledge.

+ In depth knowledge with Golden Gate and Data Guard

+ Experience with Oracle Exadata, Azure, AWS, Google Cloud, Oracle OCI2, and/or NoSQL database technologies a plus.

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Location Based Pay Ranges**

**$129,639 - $172,852** in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

**$136,121 - $181,494** in these states: CO HI MI MN NC NH NV OR RI

**$142,603 - $190,137** in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Lumen Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336624

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

02/11/2025

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Become part of the VLD BDW DBA team and provide database support for various databases.

**Location**

This position is work from home anywhere within the US.

**The Main Responsibilities**

+ Provide expert technical direction in the creation, delivery and integration of multiple and complex database solutions for a design and/or production environment.

+ Consult and collaborate with multiple teams in the following areas: Design - design database solutions, convert logical design into physical database, perform problem determination and resolution, and perform database design process and reviews.

+ Production - perform database management, resolve database problems, and provide database security.

+ Explore and evaluate new and emerging technologies relating to the design and/or production database environment

**What We Look For in a Candidate**

+ Bachelor's degree or equivalent education and relevant experience.

+ 10 + years' experience with Bachelors, or 8 years with Masters.

+ Develop and drive overall DB solutions and strategies.

+ Evaluate and recommend new DB tools and emerging technologies.

+ Create DB standards and processes.

+ Consult and collaborate with Architecture and Infrastructure on IT wide solutions.

+ Lead complex outage analysis and resolution.

+ In-depth knowledge of multiple database technologies.

+ Ability to lead integration between technologies.

+ Drives continuous improvement; may include design, standardization of processes and methodologies.

+ Lead design reviews for the database designs, db access methods., and pre- and post- implementation capacity meeting; estimate sizes of new databases.

+ Experience in ORACLE 19 and 12 including RAC, OEM, ASM. DBA certifications are desired but not required in Oracle.

+ Backup recovery expert.

+ In depth knowledge in upgrading, re-hosting, and patching.

+ Database security knowledge.

+ In depth knowledge with Golden Gate and Data Guard

+ Experience with Oracle Exadata, Azure, AWS, Google Cloud, Oracle OCI2, and/or NoSQL database technologies a plus.

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Location Based Pay Ranges**

**$129,639 - $172,852** in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

**$136,121 - $181,494** in these states: CO HI MI MN NC NH NV OR RI

**$142,603 - $190,137** in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Lumen Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336627

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

02/11/2025

**Req ID:** RQ193927

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** None

**Public Trust/Other Required:** BI Full 6C (T4)

**Job Family:** Field Engineering

**Skills:**

Critical Thinking,Customer Satisfaction,Problem Solving,Technical Support,Troubleshooting

**Experience:**

2 + years of related experience

**US Citizenship Required:**

Yes

**Job Description:**

This position is in support of a fielded Border Patrol surveillance system who's purpose is to provide situational awareness in support of the Border Patrol's mission. The system is deployed along the Southern Border of the United States and requires someone who enjoys working outdoors, can efficiently manage their time, works with a team and enjoys learning and adapting to new technology.

**- US Citizenship Required**

**·** **Must have a valid driver’s license**

**.** **Security Clearance Level: Must be able to obtain a Public Trust BI required**

**·** **Location: Remote work, must be local to Yuma, AZ**

**Must be able to lift at least 35 pounds**

**HOW A FIELD ENGINEER WILL MAKE AN IMPACT**

**Technical Support and Troubleshooting:**

·Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems.

·Conduct root-cause analysis on hardware, software, and network issues to restore functionality.

·A Field Engineer is responsible for promoting and providing GDIT products or services in government customer locations.

·Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.

**Installation and Maintenance:**

·Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of GDIT technical products, programs, and systems.

·Install, configure, and test new equipment and systems according to client specifications and GDIT guidelines, process and procedures.

·Perform routine maintenance and preventative care to optimize equipment performance and reduce downtime.

**Customer Training and Support:**

·A Field Engineer acts as a liaison between the GDIT program and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

·Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures.

·Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible.

·Maintain a productive working relationship with direct and indirect customers while protecting the business interests.

·Assist with customer needs and strive to resolve any issues in a prompt manner.

**Documentation and Reporting:**

·A Field Engineer must work well under deadlines and have problem solving skills. They create performance reports, as well as manage complex projects across different sectors or states.

·Maintain detailed documentation of service visits, including issues identified, solutions provided, and future recommendations.

·Report recurring issues and potential improvements to the GDIT program engineering and product teams for continuous improvement.

**Collaboration and Communication:**

·Work closely with sales, product, and engineering teams to ensure high levels of service and customer satisfaction.

·Act as a liaison between the customer and the company to ensure smooth communication and clear expectations.

·Provide support for GDIT business plans and initiatives. Paying substantial attention to detail and organization to present a positive company image on the road.

. Must follow strict company and industry privacy regulations. They must create effective technical reports, and present to customers on a regular basis, as well as cultivate new commercial relationships and develop strong partnerships with vendors. They report to the service manager in their department.

**WHAT YOU’LL NEED TO SUCCEED:**

·Proficiency in troubleshooting hardware, software, and networking issues.

·Ability to read and interpret technical manuals, schematics, and wiring diagrams.

·Excellent communication skills and the ability to explain technical concepts to non-technical users.

·Strong customer service orientation with a problem-solving mindset.

·Ability to work independently, manage time effectively, and prioritize tasks.

·Will need to drive to customer locations (sometime remote) located in the assigned area of responsibility daily to perform routine maintenance and troubleshooting

·GDIT will provide company vehicle

·Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

·Resolve maintenance and operational issues in the field.

·Perform troubleshooting procedures.

·Education: Bachelor of Science preferred; High School diploma mandatory

·Required Experience: 2+ years of related experience. In addition, previous working experience in information technology, network operation or security operation centers may be helpful.

·Required Technical Skills: Experience with Communication systems including Microwave, Radar, and Video surveillance systems a plus

**GDIT IS YOUR PLACE** :

● Full-flex work week to own your priorities at work and at home

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $68,000 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

**Financial Systems Administrator**

**Anywhere**

**Type:** Contract

**Category:** Development

**Industry:** Financial Services

**Workplace Type:** Remote

**Reference ID:** JN -012025-92501

**Date Posted:** 01/27/2025

**Shortcut:** http://careers.eliassen.com/upjtXD

+ Description

+ Recommended Jobs

**Description:**

One of our top FinTech clients in the Charlotte area is looking for a strong Financial Systems / Retirement Planning Systems Support Administrator. This Financial Systems Administrator will be responsible for support our client’s retirement planning tool, Actuarial Systems Corporation (ACS) software. This Financial Systems Administrator will be responsible for supporting the code base along with performing enhancements or upgrades. This Financial System Administrator will also be responsible for partnering with key stake holders to understand support requirements and present finding from GAAP analyst on where improvements can be made.

This position is going to start out on contract but will likely convert to a full-time employee with our client. Our client is looking for people who want to stay with the company long-term. This position can offer $120,000 to $130,000 per year plus benefits.

_Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._

**Responsibilities:**

This Financial Systems Administrator will have experience supporting enterprise level software for financial companies. It is a plus if this person has experience supporting ASC software or other retirement planning software. This Financial Systems Admin will have experience with modifying code and writing SQL statements to pull and validate data.

**Experience Requirements:**

+ 3+ years of experience supporting financial systems, experience with Actuarial Systems or other retirement planning is a plus

+ Basic experience with coding like C#, JavaScript, Java, Python, etc.

+ Experience writing or modifying SQL statements

+ Strong documentation skills and the ability to gather and define requirements

_Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._

_W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._

_Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected]._

_About Eliassen Group:_

_Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._

_Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._

_Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_

Critical to the needs of our IT Department, the Senior Systems Administrator manages the operations and configuration of the IT Infrastructure hardware and software. The administrator demonstrates understanding of how software behaves in order to deploy, configure and troubleshoot systems, as well as research new technologies and leverage optimization techniques to ensure that systems operate efficiently. This position will focus on Microsoft Azure 365 environment, Data center Virtualization and consolidation of remote servers to the data center, while also overseeing daily operations for the existing environment.

Core Responsibilities

+ Data center configuration experience, network and Server infrastructure

+ Microsoft Azure and Office 365 administration, including tenant configuration, Exchange 365, Teams, Azure Entra ID, security and compliance and Azure Update Management

+ Provides technical expertise to enable the correct application of operational procedures.

+ Contributes to the planning and implementation of infrastructure maintenance and updates.

+ Implements agreed infrastructure changes and maintenance routines.

+ Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure.

+ Investigates and enables the resolution of operational issues.

+ Provides reports and proposals for improvement, to specialists, users and managers.

+ Works with vendors to assist with large IT projects when implementing new technologies and systems

Work Experience

+ 5–7 Years in Microsoft Systems Administration

Education/Training

+ BS in Information Systems or equivalent experience.

Specialized Knowledge Certificates & Licenses

+ Disaster Recovery, Infrastructure migrations, Microsoft Azure and/or 365 certifications preferred

Software & Technology

+ Virtualized infrastructure management, SD-Wan networking, Microsoft 365, and Entra ID administration. #LI-KF1

Qualifications

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

**Summary**

**CHS** has an exciting opportunity within the Information Technology group. We are seeking a Senior Business Systems Administrator to be responsible for managing and maintaining the **_Configuration Management Database (CMDB)_** to ensure data integrity, accuracy, completeness. This role involves collaborating with various IT teams to support configuration management processes to ensure reliable data for IT service management processes.

**Responsibilities**

**CMDB Management**

+ Maintain and update the CMDB, ensuring data accuracy and completeness.

+ Provide direction for the Common Service Data Model (CSDM), including Asset, CMDB, Service, Asset & Configuration Management (SACM), Discovery & Service Mapping, Enterprise Architecture (EA).

+ Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the CMDB.

**Data Integration**

+ Integrate data from various sources into the CMDB, ensuring seamless data flow and synchronization.

**Data Analysis**

+ **​​​​​​​** Analyze CMDB data to identify trends, discrepancies, and opportunities for improvement.

+ Design automated processes for gathering, populating, and maintaining CMDB data.

**Process Ownership**

+ **​​​​​​​** Develop and implement processes, procedures, and documentation for CMDB data collection, validation, and maintenance.

**Collaboration**

+ **​​​​​​​** Work closely with IT teams, including Service Desk, Infrastructure, Enterprise Service Management, and Application teams, to ensure CMDB data is accurate and up-to-date and resolve ongoing Change, Configuration, or Problem issues.

**Auditing and Reporting**

+ **​​​​​​​** Generate and deliver regular reports on CMDB key performance metrics (KPIs) such as: status, data quality, compliance, and other key metrics and identify opportunities for improvement.

+ Conduct regular audits to identify and resolve discrepancies.

**Compliance**

+ **​​​​​​​** Ensure CMDB processes comply with industry standards and best practices, such as ITIL.

+ Subject Matter Expert (SME) for the organization on Configuration Management services, concepts, policies and procedures, and assigned work.

**Training**

+ **​​​​​​​** Provide training and support to IT staff on CMDB processes and tools.​​​​​​​

**Continuous Improvement**

+ **​​​​​​​** Identify opportunities for process improvements and implement best practices for the CMDB.

**Operational Responsibilities**

+ Manage day to day activities, including establishing priorities and work assignments.

+ Track compliance for CMDB policies and procedures.

+ Review health and status of integrations and credential management systems.

+ CI Remediation including duplicates, malform data, and custom attributes.

+ Resolve and/or escalate CMDB compliance issues, including Incident, Change, or Request.

+ Facilitate CMDB audits, including SOX, COBIT, PCI, etc.

+ Communicate and engage business and IT management to encourage CMDB efforts and value proposition.

+ Comply with CHS security standards for credential rotation, alias creation, and security requirements for required annual attestation.

+ Engage with strategic projects to ensure required delivery of required Configuration Management Systems (CMS) functionality within project timeframes.

+ Review and approve changes to CMS infrastructure, where applicable.

+ Configuration Control Board (CCB) Chair, leads and drives change, creates and implements strategy.

+ Engage with Enterprise Service Management to collaborate, provide, or approve requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management Systems (CMS).

+ Other duties as assigned.

**Minimum Qualifications (required)**

+ Bachelor's degree preferred in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field (or equivalent in work experience, education and/or training)

+ 4+ years of experience in Information Technology and/or IT Business Systems managing and maintaining the CMDB within the ServiceNow platform to include proficiency with CSDM, ESM, ITSM, Agile, ITIL, and DevOps

**Additional Qualifications**

+ Strong understanding of CMDB principles and best practices

+ Proficiency in ServiceNow platform

+ Foundational understating of ITSM best practices, related to incident and change

+ Strong analytical and problem-solving skills

+ Excellent attention to detail

+ Knowledge of ITIL processes and best practices

+ Strong communication and interpersonal skills

+ Ability to collaborate effectively and with cross- functional team throughout IT

+ Certifications

+ ServiceNow Sys Admin

+ ServiceNow Configuration Management Fundamentals

+ ServiceNow Micro – Certification Blueprint – Configure the CMDBZ

+ ServiceNow Micro – Certification Blueprint – CMDB Health

+ ServiceNow Discovery Fundamentals

+ ITIL Foundation, Practitioner or Expert

_Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse._

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

_Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to_ [email protected]_ _; to verify that the communication is from CHS._

_\#LI-CF1_

_\#LI-REMOTE_