Computer User Support Specialists

We anticipate the application window for this opening will close on - 27 Nov 2024

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

To grow sales and market share for an assigned territory by promoting, selling and servicing Peripheral Vascular products. Build business by aggressively developing new accounts and driving therapy adoption of DCB, Atherectomy, and the full PV product portfolio across the continuum of care for PAD. Practice good, ethical territory management in terms of organization, planning, administration and expense planning and control. Train medical staff on products and procedures. Meet expectations as defined by Sales Management.

**RESPONSIBILITIES:**

Planning/Results Orientation

+ Consistently meet and exceed AOP, sales budget and account development targets (QoQ and YoY)

+ Develops and executes accurate and on-going sales plan to achieve sales objectives

+ Maintains and consistently grows market share across all product lines

+ Identify opportunities within current and new customer base; develop and implement sales strategies to drive business growth and account penetration

+ Leverage the full product portfolio to maximize sales and share performance

+ Monitors key market trends and competitive market information and informs sales management of relevant data/changes

+ Ensure maximum coverage of all accounts within territory geographic areas to maintainoptimum level of exposure and effective time management

+ Effectively manage expenses to drive business growth and adhere to company policies and procedures

+ Adheres to financial, regulatory, quality compliance standards and requirements

Influence and Selling

+ Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrators, etc. that drive business and therapy adoption

+ Drives value in accounts through disciplined pricing resulting in strong ASPs

+ Effectively uses contracts to drive high compliance and pull through of all products.

+ Leverage APV, Corporate Accounts, and CVG partnerships to capitalize on partnership and contracting opportunities

+ Probes to understand and confirm customer needs, effectively engages and overcomes customer objections

+ Effectively plans and manages referral marketing resources to drive expected outcomes

+ Effectively builds consensus, gains appropriate commitments and closes business

+ Plan and implement effective sales/product presentations to customers

+ Maintain and expand existing business; develop new business opportunities

+ Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range

+ Develop and implement strategies to counter competitors

Customer Service

+ Educates customers to ensure that products and features are understood and used effectively

+ Respond to customer requests and resolve complaints in a prompt and effective manner

+ Effectively plans cases with physicians, manages their expectations and improves outcomes when supporting cases

+ Engages physicians in clinical conversations about advantages of the Peripheral Vascular products

+ Conducts all business with customers in a manner that adheres to ethics & compliance guidelines and FDA requirements

Communication

+ Work with internal functions (marketing, customer service, finance, etc.) to meet targets (ie. Inventory management audits, customer service protocols, etc.)

+ Communicate market intelligence/competitor activity promptly, including potential sales leads, information regarding product pricing or account activity to District Sales Manager and other appropriate company personnel

+ Contribute to the development of a strong team effort

Self-Development and Product Knowledge

+ Develop and maintain comprehensive technical/clinical knowledge and capabilities

+ Recognize and understand competitive products, features, strengths in relation to the company’s products

+ Participate in product and skills development programs, managing own self development

+ Maintain strong ongoing knowledge of the reimbursement landscape

**BASIC QUALIFICATIONS:**

_IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_

+ Bachelor’s degree, AND

+ 5+ years of B2B sales or healthcare sales experience

OR

+ 5 years total sales experience with a minimum of 2 years of Medtronic sales experience (Bachelor’s Degree Required)

**DESIRED/PREFERRED QUALIFICATIONS** **(optional)** **:**

+ Sales experience in medical devices, capital equipment sales, surgical sales & in-hospital pharmaceuticals

+ Degree in biological science or business preferred

+ Must be able to meet hospital vendor credentialing requirements

+ Business planning skills

+ Presentation skills

+ Demonstrated ability to work independently & drive results

+ Must be willing to travel, some overnight potentially required

+ Knowledge & experience in operating room, hospital & physician office protocol/conduct

+ Ability to teach & educate medical personnel, peers & technical support personnel

+ Demonstrated ability to grasp use of technology & applications (ie. iPad, SalesForces.com); PC literate

+ Top 10% past performance; President’s Club winner

**PHYSICAL JOB REQUIREMENTS:**

+ Lifting/carrying 20 pounds

+ Sit/stand/walk 6-8 hours a day

+ Operate moving vehicle

**Environmental Exposures**

+ Infectious disease; radiation; blood borne pathogens

+ Must be able to wear all required personal protective equipment (PPE)

+ Ability to work in Cath Labs

+ Ability to travel extensively by car and plane

+ Ability to conduct company business outside of typical Monday through Friday, 8:00 am to 5:00 pm; work schedule preferred

+ Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

**Work and Travel Requirements**

+ Ability to travel extensively by car and plane

+ Ability to conduct company business outside of typical Monday through Friday, 8:00 am to 5:00 pm; work schedule preferred

+ Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView) .

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):72500

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

**Welcome to our new Careers Site!**

**If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world

+ **Grow** a career reflective of your passion and abilities

+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email [email protected]

To request removal of your personal information from our systems please email [email protected]

**Overview**

GovCIO is currently hiring for a Business Analyst to support our newly awarded customer contract. . This position will be located in Charleston, WV and will be a fully remote position within the United States.

**Responsibilities**

Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. They have the business knowledge and perspective of a particular business and the IT needs of that customer. Requires knowledge of computer system capabilities, business processes, and work flows. May also be functional experts in financial, program control or logistical areas.

+ Analyzes business and technical processes to formulate and develop new and modified business information processing systems.

+ Interfaces between systems architects/programmers and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization.

+ Documents product/service requirements and develops test procedures to ensure user requests are carried out.

+ Interacts with testing requirements to ensure traceability and test coverage.

+ Requires general-logic knowledge of system capabilities without necessarily the ability to program.

**Qualifications**

Bachelor's with 2-5 years (or commensurate experience)

Required Skills and Experience

+ Clearance Required: Must have an active HUD Public Trust

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $65,000.00 - USD $65,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/5147/business-analyst-2/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

**Location** _US-Remote_

**ID** _2024-5147_

**Category** _Information Technology_

**Position Type** _Full-Time_

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Fullstack Engineer – Service Delivery Manager: This position can be anywhere in the country (primary: NC).

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We are modernizing their applications, creating new ones and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

The opportunity

As an FSO Technology Service Delivery Manager, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

We are looking for Fullstack Engineers who will collaborate with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. The team leverages Microservices, Cloud, Omni channel integration, API Management and open source technologies to enable end to end automation.

Your Key Responsibilities

The goal is to support our clients to transform their business problems through engineering solutions. You will assist engagement teams through the analysis of specific business requirements, design, develop, integrate, test, and deploy distributed software applications. You will deliver high qualify systems with focus on reliability and excellent customer experience. In addition, you will communicate progress to client engagement teams. You will demonstrate in-depth technical capabilities and professional knowledge.

Skills and attributes for success

+ Prior fullstack software product development experience with a preferred understanding of DevOps and its supporting services and tools

+ Deliver engineering solutions through all phases of the project lifecycle, including requirements definition, engineering design, development, integration, and testing; based on a proven agile methodology.

+ Demonstrate hands-on technical capabilities in multiple programming languages.

+ Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.

+ Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.

+ Willingness and ability to travel up to 50% of the time.

To qualify for the role you must have

+ Bachelor’s degree in Computer Science or other related field

+ A minimum of 6 years’ experience in technology software development

+ Back-end experience using modern technologies like Java, Python, Node.js, REST, NoSQL, Microservices, Serverless, and Cloud technologies like AWS, or Azure

+ Front-end development with modern frameworks and practices like React, Angular, or Responsive web design

+ Experience in designing, building and consuming RESTful APIs

+ Hands-on experience building applications/platforms with cloud native/Microservices architecture. Includes experience with IaaS, PaaS, container deployment.

+ Experience with modern collaborative development tools (e.g. Git, CI/CD pipelines)

+ Experience working with testing frameworks and tools for unit and integration testing and knowledge of TDD or BDD software development techniques

+ Experience in delivering digital projects and products using the appropriate agile project management methodology

+ Familiarity with automated testing and integration of complex systems

+ Design & architect large business critical systems

Ideally, you’ll also have

+ Experience with the following technologies

+ Akka/Scala

+ Kafka/RabbitMQ

+ ElasticSearch

+ AngularJS/ReactJS

+ Hadoop/Spark/Flume

+ Mongo/Cassandra/Any NoSQL DB

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world.

Apply now.

EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.

**What we offer**

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $115,600 to $212,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $138,700 to $240,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

+ **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

+ **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

+ **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

+ **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected]

Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more dynamic (i.e., less routine) and challenging than other tasks.

**Responsibilities:**

• Records and file management

• Employee in- and out-processing

• Assist in managing DOD, DSS, and local office policies and programs

• Support the field office chief in scheduling

• Correspondence drafting and routing

• Travel planning (Defense Travel System (DTS)

• Conference room coordination

• Office equipment and supply inventory maintenance

• Government timecard program (DAI) management

• Receipt and routing of office mail/correspondence

• Management of task management (CATMS) system

• Assist in execution of office training program

• Responsible for inputting and managing data bases as directed

**Requirements:**

• Active Secret clearance required

• High School Diploma or equivalent

• 2 years of administrative experience

• all personnel shall have superior oral and written communication skills, as well as a good command of the English language.

**Preferred:**

• Intermediate to high proficiency in Microsoft applications, particularly Word, Excel and Outlook

• Familiarity with the Defense Travel System and timekeeping management programs a plu

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (https://www.dol.gov/agencies/ofccp/posters) and Labor Laws Posters (https://protect-us.mimecast.com/s/MI5TC2kqOqsOBPMVfnZ32U) .

Manager, Information Technology | EPiC

Apply now »

Date: Nov 19, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Manager, Information Technology | Enterprise Productivity and Collaboration (EPiC)

Are you a skilled IT leader with a strong background in Microsoft 365, SharePoint, and Exchange? We’re looking for an experienced Manager of Information Technology to lead our EPiC team in delivering impactful solutions that drive business processes and enhance communication systems. In this role, you’ll oversee a talented group of IT professionals focused on defining, designing, and implementing both new and enhanced information and communication systems that meet our company’s evolving needs.

You will be responsible for project prioritization, systems architecture integration, and ensuring seamless interaction between new and existing technologies. Your ability to balance technical requirements with business goals will be essential as you resolve complex operational challenges and deliver solutions that align with our organization’s vision.

Key Responsibilities:

+ Team Leadership & Development: Coach and mentor IT staff, ensuring that all projects align with business needs and meet technical standards.

+ Systems Architecture & Integration: Oversee the integration of information and communication systems, particularly within the Microsoft 365, SharePoint, and Exchange platforms, balancing technical architecture with business requirements.

+ Project Coordination & Planning: Prioritize and coordinate technology implementations, managing timelines and ensuring alignment with company objectives.

+ Operational Problem Solving: Tackle complex operational issues, recommending and implementing effective solutions that drive continuous improvement.

+ Customer Satisfaction: Ensure quality service by meeting and exceeding customer expectations through effective technology and support solutions.

The kinds of people we want to talk to have done many of the following:

+ Proven experience managing IT teams, with a strong technical background in Microsoft 365, SharePoint, and Exchange

+ Excellent problem-solving and project management skills

+ Knowledge of systems architecture and integration, particularly in enterprise-level environments

+ Strong communication and customer service skills, with a focus on delivering quality solutions

If you are ready to take on a high-impact role where you can drive technology solutions that enhance our business, apply today to join us as the Manager of Information Technology | EPiC and be part of our journey to excellence in IT solutions.

Minimum Requirements

Manager, Information Technology | Enterprise Productivity and Collaboration (EPiC)

+ BS in Computer Science, Business or related degree or equivalent work experience.

+ AND eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.

+ Demonstrated leadership skills required.

+ Previous supervisory experience preferred.

+ Demonstrated high quality oral, written and presentation communication skills, high quality interpersonal and people management skills, and demonstrated experience in project management.

+ Extensive experience in the development, integration, and support of information and communication systems applications, distributed and mainframe environments, network architecture and sub-systems, distributed and mainframe server architectures cross platform interfaces.

+ Extensive experience in information systems methodologies, systems guidelines & architectures, and technologies.

Major Accountabilities

1) Directs the delivery and maintenance of quality information and communication systems solutions to support PNW business processes that follow all I/S guidelines and architectures. Ensures client assistance and 7 day per week/24 hours a day support for operational systems consistent with Service Level Agreements and business processes are optimized. Ensures preferred technical architecture and business requirements are balanced to provide effective information and communication systems solutions, sound architecture, and cross-system integration objectives.

2) Resolves technical issues and recommends and implements viable alternatives and solutions.

3) Ensures departmental costs remain within approved budget. Continually improves department work processes.

4) Develops unit level strategic plans that support corporate and I/S plans. Supports client planning process and prioritization for systems technology implementation. Assigns, directs, facilitates, reviews and approves unit work activities. Ensure effectiveness and productivity of the work unit.

5) Maintains knowledge and understanding of business processes. Manages, negotiates, and meets client's expectations.

Implements performance management programs. Spends time with staff on performance focusing. Develops and retains a highly skilled technical team including a supervisory backup. Actively seeks to improve own skills and knowledge to apply to current and emerging business and technical environment. Ensures appropriate staffing levels and that staff has technical skills and business skills to support objectives of the organization.

6) Acts to produce effective teams. Ensures the development of a cooperative culture that supports team accomplishments.

7) In a timely manner, communicates issues openly and honestly with staff, peers, management and customers.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

Manager Senior Information Technology - IT Enterprise Common Services

Apply now »

Date: Nov 19, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Manager Senior Information Technology | IT Enterprise Common Services

We’re seeking a Senior IT Manager to lead and shape multiple core areas within IT Enterprise Common Services. This role oversees key functions including technology strategy, resource optimization, application support, and architecture, with a strong emphasis on ServiceNow, Oracle and SQL Database Platforms, integration services and platforms, and collaborative productivity tools. As a Senior Manager, you’ll lead a talented team of IT professionals, guiding them to deliver top-tier technology solutions that align with business goals and ensure a reliable, high-performing IT environment.

Key Responsibilities:

+ Leadership & Development: Direct and mentor staff and front-line leaders across two or more IT domains, promoting a culture of growth, collaboration, and technical excellence.

+ Strategic IT Oversight: Drive key initiatives across project management, portfolio management, asset optimization, and architecture, balancing budget constraints with high-quality outcomes.

+ Systems Integration & Service Delivery: Ensure effective use of ServiceNow, Oracle and SQL Database Platforms, integrating systems that drive operational efficiency and meet client expectations for service levels and system availability.

+ Complex Issue Resolution: Resolve critical IT challenges, developing and implementing solutions that address architectural, business, and regulatory requirements.

+ Operational Excellence: Oversee network communications, middleware, database design, and system support to ensure robust, secure, and scalable IT services.

+ Budget & Resource Management: Develop and manage budgets, allocate resources effectively, and establish processes that support cost-effective, high-availability operations.

Why Join Our Team?

+ Leadership Impact: Play a pivotal role in guiding strategic technology initiatives and influencing IT best practices.

+ Professional Growth: Gain exposure to a wide range of IT disciplines in an environment that values continuous improvement and development.

+ Collaboration & Innovation: Work within a collaborative culture that values forward-thinking solutions and supports enterprise-level technology strategy.

What You Bring:

+ Strong experience with ServiceNow, Oracle and SQL Database Platforms, TIBCO, APIC, APIM, M365, SharePoint, and Exchange.

+ Proven ability to lead teams across IT domains, driving alignment with organizational goals and ensuring technical excellence

+ Skilled in problem-solving, strategic planning, and budget/resource management

If you’re an experienced IT leader who’s passionate about driving impactful change and ensuring operational excellence, join us as our Senior Manager of IT Enterprise Common Services and help us set new standards in IT service delivery.

If you’re an experienced IT leader who’s passionate about driving impactful change and ensuring operational excellence, join us as our Senior Manager of IT Enterprise Common Services and help us set new standards in IT service delivery.

Minimum Requirements

Manager Senior Information Technology | IT Enterprise Common Services

+ Requires BS in Computer Science, Electrical Engineering or related degree

+ AND eight (8) years of progressively responsible, related experience in areas of assignment , or an equivalent combination of relative education and work experience.

+ AND five (5) years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills.

+ For application development and support areas, requires an advanced understanding of system and application design and integration across multiple platforms

Preferred Special Skills, Knowledge or Qualifications

+ Demonstrated ability to apply advanced techniques and guide others in application.

+ Knowledge of production processing and support center activities preferred.

+ Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology.

Major Accountabilities

1) Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware,

enterprise engineering, construction, network operations and support, database administration, and security.

2) Provide leadership and direction for delivering IT support and services. Develop and retain a highly skilled IT team including leadership personnel and leadership back up.

Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose.

3) Participate in the identification and evaluation of changes and trends in technology and practices.

Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives.

Support business justification and assessment of cost and impact of technological changes.

4) Oversee the development and implementation of budget and resources needed for cost effective operations.

Ensure IT expenditures remain within approved budgets in support of business plans.

Minimize short and long-term IT investment costs.

5) Direct efforts to meet client expectations and maintain appropriate service level targets.

Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions.

6) Ensure architectural, business and regulatory requirements and standards are met.

Ensure availability of application/operational systems and processes at a high level of performance and availability.

7) Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management.

8) Oversee the management of contractor and vendor services and work relationships.

9) May direct the design, development, engineering and construction of information and communication systems and networks.

Manage major projects, tests and evaluation programs.

Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity.

10) May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems.

May oversee the implementation and support of software infrastructure and systems.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

+ (This may not be totally inclusive of all required job tasks and responsibilities)

+ Should be well versed with IEX, Avaya and Cisco tools

+ Should be aware of all the WFM metrics (AHT, Service Level, Occupancy, Utilization, etc.)

+ Should be aware of workforce Management concepts from Global WFM point of view (Weekly hours / VTOs / Annualized hours)

+ Should be strong in Database skills

+ Generate report through multiple tools and analyze data

+ Based on historical data, analyze and develop recommendations to maximize efficiency

+ Should be able to articulate point of departure until point of arrival for the recommendations

+ Be adaptable and manage change in a dynamic business environment, including changes to GSD priorities, project scope and deliverables.

* **Advanced Excel Skill Required**

* **Knowledge of call center operations (Workforce management/IEX)**

**Location**

Canada

**The #TeamGBT Experience**

Work and life: Find your happy medium at Amex GBT.

+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

+ **Develop the skills you want** when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

+ **We strive to champion Diversity, Equity, and Inclusion** in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

+ **Wellbeing resources** to support mental and emotional health for you and your immediate family.

+ And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

**What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

This Business Analyst position will support the Provider Payment Modeling team with a focus on healthcare finance spanning rate setting, cost reporting and supplemental payments and payment innovation. The ideal candidate will have an interest in both healthcare and finance.

**Duties and Responsibilities**

+ Conducts business analysis for the various business platform.

+ Prepares and presents parts of written status reports for clients.

+ Completes analysis on large data sets.

+ Develops competency in enterprise IT system analysis and development.

+ Develops competency in federal and state policy, specifically federal funding requirements.

+ Assists with the implementation of major project phases or tasks.

+ Participates on proposal writing teams, including writing and coordinating submissions.

+ Assists with preparation of other written reports, major deliverables, and other materials for clients.

+ Collects and enters project related data.

+ Assists in the development and maintenance of project budgets and prepare client invoices.

+ Other responsibilities as necessary.

**Required Skills**

+ Strong interpersonal, organizational, research, presentation, time management, problem-solving, and oral and written communication skills.

+ A detail-oriented problem solving approach to business and technical issues.

+ Flexibility and willingness to embrace change.

+ Self-starter possessing intellectual curiosity.

+ Enthusiasm for life-long learning and staying well-informed about current industry issues.

+ A commitment to deliver exceptional client service.

+ Strong analytical skills, including the ability to review IT systems and analyze policy and legislation.

+ Ability to work both in a team situation and autonomously.

+ Proficiency in Microsoft applications, in particular Access, PowerPoint, and Excel.

+ IIBA and/or PMI certifications a plus.

**Qualifications**

+ Bachelor’s Degree or equivalent experience required

+ 1-3 years of relevant work experience in consulting, IT or other relevant field.

**Supervisory Responsibility**

+ None

**Working Conditions**

+ Office Setting

+ Some travel required

**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**

\#LI-remote

**Remote Work Statement:**

This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

+ be available during your set working hours.

+ have a safe, private, and distraction-free environment in which to complete your work, and

+ be able to give your full attention to the completion of your PCG job duties.

​

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled.

**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-$75,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**

**Compensation:**

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

**EEO Statement:**

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

**Requisition ID: R10177332**

+ **Category:** Engineering

+ **Location:** Chandler, Arizona, United States of America

+ **Clearance Type:** Secret

+ **Telecommute:** No- Teleworking not available for this position

+ **Shift:** Days (United States of America)

+ **Travel Required:** Yes, 25% of the Time

+ **Relocation Assistance:** Relocation assistance may be available

+ **Positions Available:** 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Space Systems is looking for a **Staff Systems Engineer- Weapon System Integration Lead** to support the **Glide Phase Interceptor Program** within the **Launch Vehicles** business unit in **Chandler, Arizona** .

**The Staff System Engineer will**

+ Lead an integrated product team tasked with implementing missile design interfaces to the overall weapon system in alignment with customer objectives and constraints

+ Partner with external organizations to understand weapon system capabilities and requirements for the launch vehicle.

+ Develop and balance performance requirements between missile and weapon system

+ Perform trade studies to optimize missile engagement sequence and performance relative to weapon system input parameters

**Basic Qualifications**

+ Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline from an accredited university and 12 years of related experience or a Master’s degree in a STEM discipline and 10 years of experience, or a PhD and 8 years of experience.

+ Must have an active U.S. Government DoD Secret security clearance at time of application, current and within scope with the ability to obtain a U.S. Government DoD Top Secret security clearance

+ Weapon System experience Spanning Program Lifecycle from Requirements Development through PDR, CDR to Production

+ Experience Negotiating Requirements with External Entities

+ Experience Presenting to Customers

+ Requirement Decomposition Experience

+ Travel 25% of the Time (3-4 days once per month both domestic and international)

**Preferred Qualifications:**

+ Weapon System Integration Experience (Aegis preferred)

+ Performance Modeling and Analysis Experience at the System Level

+ CONOPS Development (system of systems experience is a plus)

+ Aegis Weapon System and / or BMDS Experience

+ System performance trades / optimization between elements

+ Experience implementing system architecture in MBSE

**Salary Range:** $142,500 - $213,700

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Consulting – Other Consulting – Products & Platforms – Business Analyst - Staff

Technology – Technology Strategy – Technology Strategy – Staff

This role sits within the rapidly growing Products and Platforms (P&P) practice at EY. Think of Products and Platforms as a start-up with backing of EY’s brand and depth. We are a product-led team building innovative products and solutions, working on global teams and sharing our learnings across teams and sectors. We respect differing opinions and empower each other to take a product mindset in everything we do, and we are confident making and communicating decisions that will drive scalable business and generate sustainable revenue streams. The practice owns the product development lifecycle for a comprehensive suite of solutions that deliver unparalleled value and transformative outcomes to our clients. We’ve outpaced our competition with both our investments and solutions and we’re looking for a strong business analyst to join our team.

**The opportunity**

We are seeking a Business Analyst to support the Strategy & Operations arm of P&P and report to the Chief Business Architect/Strategy & Operations lead on the core P&P executive team. You will be responsible for supporting the America’s CNS Lead’s vision and strategy, ensuring overall strategy and operations are running smoothly with the Chief Business Architect/S&O Lead. This role will play a crucial role in supporting strategic initiatives (like the product intake process), streamlining operations, and enabling data-driven decision-making; this role requires a strong mix of analytical skills, strategic thinking, project management, and effective communication to support both the day-to-day and long-term objectives of the organization.

Join our Technology team as a Staff member in Technology Strategy, where you'll have the chance to work on transformative projects that align with our organization's strategic objectives. You'll be responsible for managing timelines, costs, and quality to provide assurance to leadership. By participating in client working sessions and supporting sales opportunities, you'll contribute to our mission of delivering exceptional client service.

**Your key responsibilities**

In this role, you'll be at the forefront of delivering technology solutions that drive our business forward. You'll spend your time:

+ Defining and executing deliverables.

+ Engaging in significant interactions with project teams and clients to define project deliverables.

+ Supporting opportunities for additional services and providing support for RFP responses.

+ Actively participating in client working sessions.

+ Submitting data for engagement economics and managing delivery of technology transformation projects.

**Skills and attributes for success**

To excel in this role, you'll need a combination of technical knowledge and soft skills. Here are some of the key attributes we're looking for:

+ Ability to manage project timelines, costs, and quality effectively.

+ Experience in leading both technical and non-technical project teams.

+ Specialized knowledge in project and program delivery methods, including Agile and Waterfall.

+ Proven ability to propose solutions to technical constraints and anticipate system bottlenecks.

+ Commitment to contributing to the delivery of processes, solutions, and/or projects.

+ Assist in developing and executing the team’s short-term and long-term strategies

+ Identify operational bottlenecks and recommend process improvements

+ Collaborate with cross-functional teams to implement and document efficient workflows

+ Support strategic initiatives from concept to execution

+ Track project milestones, timelines and risks, ensuring adherence to deadlines

+ Create project documentation and reports to communicate progress and outcomes to stakeholders

+ Conduct ad-hoc analysis to address emerging business questions or challenges

+ Supporting leadership in making informed decisions by providing relevant insights and analysis

+ Flexibility to navigate through multiple demands, shifting priorities, ambiguity and rapid change

**To qualify for the role, you must have**

+ Bachelor’s degree

+ 0-2 years of relevant experience

+ Experience in managing the delivery of technology transformation projects.

+ Expertise in leading project teams in the development and implementation of technology solutions.

+ Coaching skills to guide others on project delivery methods and enabling technologies.

+ Analytical skills to propose solutions and anticipate challenges in the system development cycle.

+ Accountability for delivering work and meeting targets that impact the immediate team.

**Ideally, you’ll also have**

+ Ability to apply discretion using general guidelines to interpret unusual circumstances.

+ Experience working on problems of moderate to diverse scope where analysis of data is required.

+ Judgment in selecting methods and techniques for obtaining solutions.

**What we look for**

We're seeking top performers who demonstrate a blend of technical expertise and interpersonal skills. You should be able to work collaboratively in a team environment, possess strong problem-solving abilities, and have a track record of meeting performance objectives and metrics.

**What we offer**

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $69,000 to $113,700. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $82,700 to $129,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

+ **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

+ **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

+ **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

+ **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here (https://ey-preview.ey.com/content/ey-unified-site/ey-com/local/us/en\_us/home/legal-and-privacy/fair-chance-ordinance.html?token=68cf9ed2-94e5-4db9-83cf-5c6aa14619de) for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected]