Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Computer and Information Technology Area of Interest

Are you interested in training?

Contact an Advisor for more information on this career!

Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

298

Current Available Jobs

24,010

Projected job openings through 2030


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • API Governance Business Systems Analyst ( Apigee & DataPower experience )
    System One    Phoenix, AZ 85067
     Posted about 23 hours    

    For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to [email protected] - make sure to include the exact job title and job location in your email message.

    *** Contract position for 12+ months; contract can be extended; contract to hire is possible.

    *** The job is on-site with a HYBRID work schedule. Candidates must be local or willing to relocate within commuting distance of 2850 E Camelback Rd, Phoenix, AZ 85016

    API Governance Business Systems Analyst :

    - Establish and maintain a central repository for API inventory management, including classification, ownership, and rating systems

    - Develop and implement API governance frameworks and compliance standards

    - Collect, catalog, and rank APIs used throughout PNC's infrastructure

    - Generate monthly metric reports on API compliance status for upper management

    - Collaborate with application owners to develop and execute API compliance plans

    - Monitor and evaluate APIs across different management platforms

    - Provide comprehensive analysis of PNC's API landscape and compliance status

    - Create and maintain documentation for API governance processes and standards

    Required Qualifications (Skills, Experience, Education, Certifications) :

    - Experience with API management platforms, specifically Apigee and IBM DataPower

    - Knowledge of enterprise API governance frameworks, management practices and compliance standards

    - Experience in establishing and maintaining technical documentation repositories

    - Proficiency with Microsoft SharePoint and Microsoft Office suite

    - Preferred: Experience with Confluence and Apache API management tools

    For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to [email protected] - make sure to include the exact job title and job location in your email message.

    #M1

    .

    System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

    System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Business Analyst - Remote
    Prime Therapeutics    Phoenix, AZ 85067
     Posted about 23 hours    

    Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

    **Job Posting Title**

    Business Analyst - Remote

    **Job Description**

    The Business Analyst (BA) will execute on small projects as a liaison among business operations, technology groups, clients, business partners, vendors, and all project management offices to understand, analyze, and facilitate business needs, requirements, and impacts of business changes as a result of strategic initiatives, operational changes, compliance requirements, client needs, and technology or operational improvements.

    **Responsibilities**

    + Execute independently on small sized projects or as part of a team of BAs on larger projects working closely with internal and external stakeholders to ensure superior customer and client experience

    + Define and validate business needs with project team

    + Participate in stakeholder analysis and identify subject matter experts needed for work effort

    + Assess capability gaps, determine solution options and approach, and define solution scope

    + Plan business analysis approach and activities

    + Prepare for, conduct, and document elicitation sessions

    + Manage requirements traceability to solution scope, objectives, system requirements, and testing

    + Define user acceptance testing approach

    + Adherence to business analysis discipline and standards in accordance with the Prime Project Lifecycle methodology

    + Other duties as assigned

    **Education & Experience**

    + Bachelor's degree in business, IT, or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required

    + 3 years of work experience in business analysis

    + Must be eligible to work in the United States without need for work visa or residency sponsorship

    **Additional Qualifications**

    + Intermediate understanding of business analysis concepts and methodologies

    + Demonstrated drive to deliver results

    + Demonstrated verbal, written communication, facilitation skills, conflict management, consensus building, problem solving, analytical skills, and creative thinking skills

    + Ability to organize and prioritize multiple tasks with high degree of attention to detail

    + Self-directed and strong personal initiative and accountability

    + Team player, comfortable with fast paced, changing environment and ambiguity

    + Experience in leading and motivating diverse project teams to achieve stated results

    + Ability to independently deliver against all job accountabilities

    **Preferred Qualifications**

    + Advanced experience and skill in MS Excel

    + Intermediate experience and skill in SQL

    + Demonstrated experience in data visualization such as Tableau

    + Demonstrated experience in eliciting requirements using a variety of techniques

    + Demonstrated experience in specifying and modeling requirements

    + Experience in client relationship management

    **Physical Demands**

    + Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 a.m. to 3:00 p.m.

    + Constantly required to sit, use hands to handle or feel, talk and hear

    + Frequently required to reach with hands and arms

    + Occasionally required to stand, walk and stoop, kneel, and crouch

    + Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

    + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

    Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

    Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

    To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

    _Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._

    _We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

    _Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

    Positions will be posted for a minimum of five consecutive workdays.

    Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

    If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

    Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

    We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

    Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

    If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].


    Employment Type

    Full Time

  • Remote Incident/Technical Support Specialist
    Insight Global    Phoenix, AZ 85067
     Posted about 23 hours    

    Job Description

    We are searching for a Remote Technical Support Representative to join our client's team on a 2-year contract.

    Shift:

    Monday - Friday 1am to 10am EST, but candidate can be located in any time zone

    This resource will be monitoring incidents that come in throughout the daytime shift and working through the non-critical issues during their overnight shift. The majority of these tickets revolve around printer and printer infrastructure. The ideal candidate LOVES troubleshooting and getting to the root cause of an issue, and someone who considers themselves very solution oriented. There is no step-by-step guide in how to always resolve these incidents, and there isn't a ton of extra support on the night shift.

    Other tasks will involve troubleshooting on the Pharos printer application, and working with the WebJet Admin team to create something that they can then push out to the printers to configure the devices.

    There will also be a variety of miscellaneous tasks when there aren't critical issue to resolve. For example, there will be a project this year that will require the team to build 40 new servers. This will include logging into the servers, looking at their logs, and getting to the root cause of why a certain print job is taking 10+ minutes.

    Overall, this role involves an extensive amount of troubleshooting, and a great troubleshooting mindset is the most important part of this role.

    Pay- $19-20/hr

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

    Skills and Requirements

    -An excellent troubleshooting mindset. Someone who says "I like to dig in" and "Google is my best friend" is the mindset we are looking for.

    -Production support knowledge or experience working in a monitoring type environment. This role does NOT include a lot of over-the-phone technical support.

    -Experience working with a ticketing system

    -Any experience troubleshooting servers or ANY server knowledge null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].


    Employment Type

    Full Time

  • Field Service Engineer - Must be local to Yuma, AZ
    General Dynamics Information Technology    Yuma, AZ 85366
     Posted about 23 hours    

    **Req ID:** RQ193927

    **Type of Requisition:** Regular

    **Clearance Level Must Be Able to Obtain:** None

    **Public Trust/Other Required:** BI Full 6C (T4)

    **Job Family:** Field Engineering

    **Skills:**

    Critical Thinking,Customer Satisfaction,Problem Solving,Technical Support,Troubleshooting

    **Experience:**

    2 + years of related experience

    **US Citizenship Required:**

    Yes

    **Job Description:**

    This position is in support of a fielded Border Patrol surveillance system who's purpose is to provide situational awareness in support of the Border Patrol's mission. The system is deployed along the Southern Border of the United States and requires someone who enjoys working outdoors, can efficiently manage their time, works with a team and enjoys learning and adapting to new technology.

    **- US Citizenship Required**

    **·** **Must have a valid driver’s license**

    **.** **Security Clearance Level: Must be able to obtain a Public Trust BI required**

    **·** **Location: Remote work, must be local to Yuma, AZ**

    **Must be able to lift at least 35 pounds**

    **HOW A FIELD ENGINEER WILL MAKE AN IMPACT**

    **Technical Support and Troubleshooting:**

    ·Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems.

    ·Conduct root-cause analysis on hardware, software, and network issues to restore functionality.

    ·A Field Engineer is responsible for promoting and providing GDIT products or services in government customer locations.

    ·Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.

    **Installation and Maintenance:**

    ·Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of GDIT technical products, programs, and systems.

    ·Install, configure, and test new equipment and systems according to client specifications and GDIT guidelines, process and procedures.

    ·Perform routine maintenance and preventative care to optimize equipment performance and reduce downtime.

    **Customer Training and Support:**

    ·A Field Engineer acts as a liaison between the GDIT program and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

    ·Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures.

    ·Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible.

    ·Maintain a productive working relationship with direct and indirect customers while protecting the business interests.

    ·Assist with customer needs and strive to resolve any issues in a prompt manner.

    **Documentation and Reporting:**

    ·A Field Engineer must work well under deadlines and have problem solving skills. They create performance reports, as well as manage complex projects across different sectors or states.

    ·Maintain detailed documentation of service visits, including issues identified, solutions provided, and future recommendations.

    ·Report recurring issues and potential improvements to the GDIT program engineering and product teams for continuous improvement.

    **Collaboration and Communication:**

    ·Work closely with sales, product, and engineering teams to ensure high levels of service and customer satisfaction.

    ·Act as a liaison between the customer and the company to ensure smooth communication and clear expectations.

    ·Provide support for GDIT business plans and initiatives. Paying substantial attention to detail and organization to present a positive company image on the road.

    . Must follow strict company and industry privacy regulations. They must create effective technical reports, and present to customers on a regular basis, as well as cultivate new commercial relationships and develop strong partnerships with vendors. They report to the service manager in their department.

    **WHAT YOU’LL NEED TO SUCCEED:**

    ·Proficiency in troubleshooting hardware, software, and networking issues.

    ·Ability to read and interpret technical manuals, schematics, and wiring diagrams.

    ·Excellent communication skills and the ability to explain technical concepts to non-technical users.

    ·Strong customer service orientation with a problem-solving mindset.

    ·Ability to work independently, manage time effectively, and prioritize tasks.

    ·Will need to drive to customer locations (sometime remote) located in the assigned area of responsibility daily to perform routine maintenance and troubleshooting

    ·GDIT will provide company vehicle

    ·Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

    ·Resolve maintenance and operational issues in the field.

    ·Perform troubleshooting procedures.

    ·Education: Bachelor of Science preferred; High School diploma mandatory

    ·Required Experience: 2+ years of related experience. In addition, previous working experience in information technology, network operation or security operation centers may be helpful.

    ·Required Technical Skills: Experience with Communication systems including Microwave, Radar, and Video surveillance systems a plus

    **GDIT IS YOUR PLACE** :

    ● Full-flex work week to own your priorities at work and at home

    ● 401K with company match

    ● Comprehensive health and wellness packages

    ● Internal mobility team dedicated to helping you own your career

    ● Professional growth opportunities including paid education and certifications

    ● Cutting-edge technology you can learn from

    ● Rest and recharge with paid vacation and holidays

    The likely salary range for this position is $68,000 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


    Employment Type

    Full Time

  • Software Developer for Hardware Software Mapping
    Belcan    Scottsdale, AZ 85258
     Posted about 23 hours    

    Software Developer for Hardware Software Mapping

    Job Number: 354818

    Category: Software Programming / Dev

    Description: Job Title: Software Developer for Hardware Software Mapping

    Pay Rate: Up to $70.74/hr

    Location: Scottsdale, AZ (Hybrid Schedule Available)

    Zip Code: 85257

    Job Type: Contract

    Start Date: Right Away

    Keywords: #softwaredeveloper #webdeveloper #nowhiring

    A Software Developer for Hardware Software Mapping job is available with our client in Scottsdale, AZ In this role you will be the Subject Matter Expert (SME) designing. developing, integrating, testing, and maintaining web applications built on the Django Python Framework using a Microsoft SQL Server database for data storage. To be considered for this role, you will have a Bachelor"s Degree in Software Engineering, or a related Science, Engineering or Mathematics field plus a minimum of 5 years of job-related experience. Due to the nature of the work performed in this facility, US citizenship is required.

    JOB RESPONSIBILITIES:

    * Develop and provide innovative and creative solutions to a variety of difficult problems of considerable scope and complexity, using established precedent and policies.

    * Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

    * Display initiative on assignments, exercise independent judgment and professionally execute projects with little direction.

    * Work on complex problems of diverse scope or situations or data that requires in-depth evaluation of variable factors.

    * Provide specific, detailed information for software and technology selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements.

    REQUIRED QUALIFICATIONS:

    * Bachelor"s Degree in Software Engineering, or a related Science, Engineering or Mathematics field plus a minimum of 5 years of job-related experience.

    * Candidates must be able to obtain a SECRET clearance within a reasonable amount of time from date of hire.

    * Key skills and technologies include: Web Developer with MS SQL Experience, The Django Python Framework, GitLab and Git for version control, and experience with HTML 5, HTMX, JavaScript, and CSS.

    * Designing and developing with Information Security in mind.

    * Capable of performing technical analysis in web application planning, engineering, and design.

    * Python proficiency.

    * Restful API Development.

    * Problem solving and debugging.

    If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

    EOE/F/M/Disability/Veterans

    Location: Scottsdale , AZ

    Minimum Experience (yrs): 5+

    Required Education: Bachelor (BA, BS...)

    Salary: 70.74 /hour

    Benefits:

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    If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position.

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    Employment Type

    Full Time

  • Generation Systems Engineer III | Engineer Senior - Steam Turbines
    Arizona Public Service    PHOENIX, AZ 85067
     Posted about 23 hours    

    Generation Systems Engineer III | Engineer Senior - Steam Turbines

    Apply now »

    Date: Jan 30, 2025

    Location: PHOENIX, AZ, US, 85004-3903

    Company: APS

    Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

    Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

    Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

    Summary

    Generation Systems Engineer III | Engineer Senior - Steam Turbines

    The Generation Systems Engineer III - Steam Turbines provides technical engineering, design, economic and analytical support to participate in the development of long-range system plans and conducting of engineering requests, proposals and presentations.

    You are responsible for:

    + Performs engineering tasks requiring skills and experience gained through application of engineering methods and analysis.

    + Responsibility for technical decisions and interpretations.

    + Provides technical guidance and leadership to others as needed.

    + May be subject to shift work.

    The Generation Systems Engineer, Senior - Steam Turbines applies in-depth technical knowledge and expertise to complex engineering and construction projects and in resolving emergent issues. Is depended upon regularly in one or more areas of engineering expertise with in-depth knowledge in related field or wide breadth of engineering knowledge in general fields.

    You are responsible for:

    + Understands engineering technology and process concepts for the organization and processes.

    + Work is reviewed from a long-term perspective and mainly for results.

    + Establishes most effective solution to problems.

    + Sought out for solutions that are acted on as a final technical basis for decisions.

    + May be subject to shift work.

    Minimum Requirements

    Engineer III - Steam Turbines

    + A four year Bachelor of Science degree in an engineering discipline or related applied science discipline (see approved list) from an ABET accredited institution

    + plus five (5) years working experience in Engineering-related positions.

    Engineer, Senior - Steam Turbines

    + A four year Bachelor of Science degree in an engineering discipline or related applied science discipline (see approved list) from an ABET accredited institution

    + plus eight (8) years working experience in Engineering-related positions.

    Preferred Special Skills, Knowledge or Qualifications

    + Problem analysis/resolution techniques.

    + Knowledge of applicable codes, standards, practices, methods and safety standards in the area of applicable engineering discipline.

    + Experience in the utility industry.

    + Professional Engineer (PE) licensure.

    Approved degrees: Materials Science/Metallurgy, Physics, Chemistry, Math, Nuclear, Electrical, Mechanical, Civil, Electronics, Computer Science, Environmental, Chemical, Architectural, Structural. (A four-year bachelor of Engineering Technology degree is not considered an automatic equivalent for a B.S. degree in Engineering. A review of the degree program curriculum must be completed by Engineering department management.)

    Major Accountabilities

    1) Prepares engineering plans, designs, analysis, specifications, cost estimates, evaluations, studies, technical reviews, investigations and verifications.

    Complies with design, regulatory, operating and maintenance requirements.

    - Ensures engineering analyses, design, project control, schedule commitments, or oversight work is technically sound, cost effective, and in compliance with established standards, codes, and regulations.

    - Checks and reviews analysis, evaluations, and investigations of others.

    2) Interfaces with customers and other departments to ensure project objectives are understood and that work scope meets customer requirements, budget and schedule.

    - Contacts customers and various levels of management to obtain or present technical data.

    - Presents the results of designs, studies projects (in terms of new techniques) or approaches to subordinates, colleagues, management and customers.

    3) Enhances department performance and productivity and/or unit performance by formulating, coordinating, performing analysis and making recommendations for improvements. Provides technical assistance and guidance to department personnel to enhance department performance and productivity.

    4) May provide oversight of engineering technical programs by managing the program requirements, working with cross organizational partners, reviewing and internalizing operating experience and coordinating corrective actions to ensure engineering program elements continue to remain healthy.

    5) May assume responsibility for small- to medium-scale projects which include planning, designing, scheduling and coordinating all facets of the project.

    - Identifies potential schedule or quality problems and initiates corrective action.

    - Takes initiative to eliminate barriers and uses resources to ensure desired results.

    - May interface with outside agencies and regulatory authorities.

    6) Provides technical guidance and leadership to less experienced engineers.

    7) May participate in developing long-range strategies for significant site problems.

    8) Provides input to projects and recommends modifications to increase operating efficiency and/or reviews design and documentation of projects to ensure compliance with design specifications, schedules and any regulatory requirements.

    9) Remains cognizant of current technology and engineering developments as well as industry and competitive developments.

    Export Compliance / EEO Statement

    This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

    Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

    For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

    In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

    Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

    In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

    *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

    *Working from a home office requires adequate technology and an appropriate ergonomic set up.

    *Role types are subject to change based on business need.


    Employment Type

    Full Time

  • INFORMATION TECHNOLOGY SPECIALIST
    Air Education and Training Command    Luke AFB, AZ 85307
     Posted about 23 hours    

    Summary About the position: This position will be assigned to the Resource Management Office on Luke AFB. This is a Full-Time position with benefits. Responsibilities The primary purpose is to assist the 56 Force Support Squadron in the Information Technology office. Can act as the supervisor when the current supervisor is on extended leave or TDY. Provides desktop and central/network administration and support for the unit or facility's functional network systems and desktop office computers that connect to the LAN (local area network) or WAN (wide area network) systems. Provides limited technical support for commercial off-the shelf (COTS) applications and/or related business systems. Performs routine and advanced installation and configuration of the desktop workstation hardware and software required to support unit or facility operations. Provides desktop customer support for all workstation and peripherals connected to the FSS Commercial Network. This LAN/WAN is referred to as the FSS Commercial Network. Resolves partial system failures (software or hardware-related) by providing for revised application of system components, which involves working through or around the problems with reduced capacity and readjusting the system until full operating efficiencies are attained. Coordinates LAN installation, configuration, maintenance and troubleshooting and fine tunes components as necessary to include servers, switches and routers in order to achieve PCI (Payment Card Industry) and PII (Personally Identifiable Information) security compliance. Installs, configures and maintains network and application server, hardware network operation system, software and peripheral network equipment (scanner, printers, etc.). Executes downward directed computer and software upgrades. Uses established industry recognized troubleshooting techniques to identify and promptly resolve network related problems. Performs preventive maintenance inspections (PM l's) as required. Coordinates and schedules repairs with appropriate vendors for equipment under warranty. Identifies and reports aging hardware for refreshment in assigned areas. May be required, where applicable, to function as the Unit or Facility Client Support Technician for desktop systems that operate on the .MIL network. May be required to execute Client Support Technician (CST) or Information Assurance (IAO) notices and orders and initiate the directed actions as appropriate for the .Mil network. Maintains accountability of APF or NAF information system assets that are assigned to the Unit or Facility. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12676537 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/05/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Five (5) years specialized experience in information technology. Familiar with the terminology and principles utilized in IT disciplines or subject related fields. Knowledge will be deemed equivalent to that which is acquired through a four (4) year college curriculum or Comp TIA IT certifications for A+, Network+ and/or Security+. Must be proficient in Microsoft operating systems software, have working knowledge of commercial point-of-sale systems, and network administration. Skills in troubleshooting and resolving problems with information systems is required. A+, Network+, or Security+ certifications are considered preferred but not required for position candidacy. The incumbent must achieve the appropriate Security+ certification required by IA W DoD &570 within 6 months of hire You will be evaluated on the basis of your level of competency in the following areas: IT Experience IT Terminology Microsoft Software Network Security Security+ Certification Troubleshooting Ability Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Union Name AFGE and Local or Chapter Number 1543.


    Employment Type

    Full Time

  • Plc Programmer
    Actalent    CHANDLER, AZ 85286
     Posted about 23 hours    

    Job Title: Control System Specialist Level II

    Job Description

    The Control System Specialist Level II will assist in the installation, testing, troubleshooting, and maintenance of devices related to automated control systems. This role will begin to focus on programming and testing control systems and user interfaces.

    Responsibilities

    + Assist in the installation, testing, troubleshooting, and maintenance of automated control systems.

    + Focus on programming and testing control systems and user interfaces.

    + Oversee and assist in technician-level work.

    + Pair with co-workers for training and task outlines including construction coordination and programming activities.

    + Perform field surveys and document existing conditions.

    + Assist in design activities in support of projects.

    Essential Skills

    + Four years of technical or higher-level schooling (or equivalent experience).

    + Experience with automated building controls.

    + Knowledge of PLC programming and instrumentation.

    + Understanding of Honeywell, JACE, Tridium, Allen-Bradley, and Siemens PLC systems.

    + Ability to troubleshoot control systems.

    + Industry-related training class focused on control systems or programming required within 1 year.

    Additional Skills & Qualifications

    + Knowledge of HVAC and central plant systems.

    + Tridium/Niagara/JACE knowledge is a plus.

    + Strong problem-solving skills.

    + Ability to maintain and troubleshoot plant systems.

    Work Environment

    The work environment includes both field and office settings (50/50). Tasks will be performed indoors and outdoors in all weather conditions. The primary locations include an onsite location or an office. Standard company hours are Monday to Friday, 8:00 AM to 5:00 PM, with additional hours as needed depending on project requirements. Business casual attire is required, including clean jeans and polo shirts. Company vehicles are available for use during work hours, and mileage can be expensed.

    Pay and Benefits

    The pay range for this position is $35.00 - $50.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in CHANDLER,AZ.

    Application Deadline

    This position is anticipated to close on Feb 4, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

    Diversity, Equity & Inclusion

    At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


    Employment Type

    Full Time

  • Software Systems Engineer
    Actalent    Chandler, AZ 85286
     Posted about 23 hours    

    **NEW SOFTWARE SYSTEMS ENGINEERING OPPORTUNITY SUPPORTING THE DEVELOPMENT OF NEW RADAR/EW ENGINEERING OPPORTUNITIES FOR A TOP AEROSPACE & DEFENSE COMPANY IN THE WORLD!!!**

    Job Description

    Our client is seeking a Software Systems Engineer to join their Launch Systems Group. This position is to backfill a departing worker with a contractor. The ideal candidate will have substantial experience in systems engineering, particularly in detailed design disciplines such as Electrical Engineering (EE), Software Engineering (SW), or Guidance, Navigation, and Control (GNC). This role requires an active Secret Clearance and offers the opportunity to work on cutting-edge defense and weapon systems.

    + Design and develop detailed systems engineering solutions.

    + Validate and verify requirements for various projects.

    + Plan and write test plans and procedures.

    + Interpret performance results against test objectives.

    + Utilize IBM Rational DOORS for requirements management.

    + Coordinate with subsystems and systems engineering teams.

    + Engage in continuous feedback and review cycles to ensure data product quality.

    JOB SKILLS & QUALIFICATIONS:

    + 5-10 years of experience in systems engineering, with 3-5 years in a detailed design discipline (EE, SW, or GNC).

    + 3+ years of experience in Requirements Validation and Verification.

    + 3+ years of experience in Test Planning.

    + 3+ years of experience interpreting Unit Under Test performance results against test objectives.

    + Competency with IBM Rational DOORS.

    + Experience with scripting languages such as Python.

    + Active Secret Clearance.

    + BS Degree in Electrical Engineering or Software Engineering.

    + Experience in weapons systems is highly desired.

    + Familiarity with other scripting languages such as Ruby, Perl, or VB.

    + Experience with automated testing equipment.

    Pay and Benefits

    The pay range for this position is $50.00 - $75.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Chandler,AZ.

    Application Deadline

    This position is anticipated to close on Feb 11, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

    Diversity, Equity & Inclusion

    At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


    Employment Type

    Full Time

  • Senior Systems Engineer
    RTX Corporation    Tucson, AZ 85702
     Posted 2 days    

    Date Posted:

    2025-01-28

    Country:

    United States of America

    Location:

    AZ862: 3360 Hemisphere Loop Bldg M10 3360 East Hemisphere Loop Building M10, Tucson, AZ, 85706 USA

    Position Role Type:

    Onsite

    About Us:

    At Raytheon, fresh thinking and possibilities are forged in times of change and you will be on the front lines as we trailblaze new approaches, push the boundaries of innovation, and chart a course to a tomorrow you can be proud to have a hand in creating.

    Job Summary:

    The Test Equipment Engineering (TEE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world.

    As a Senior Systems Engineer, you are accountable to coordinate across all engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the “big picture”, and have the in-depth knowledge of development, production, User Operations, and embedded test process and practices. As a Test Systems Engineer, you will define and influence how prime hardware will be tested at every level (from component to All-Up-Round) to ensure robustness and efficiency. You need excellent written and verbal communication skills and the ability to work autonomously yet collaboratively in a team environment. You will generate briefings and present material to team members, customers, and Raytheon Management.

    You must demonstrate applied experience and working knowledge of developmental test process, test set-ups and integration, test equipment design with transition to the factory, and verification / validation of product hardware using proven test systems, methodologies, and techniques. Additionally, you must demonstrate the ability to identify and understand technology risks and system design concepts to make critical technical outcomes by understanding impacts to the program.

    We value diverse skills and experience, so don’t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, we’d love to hear from you.

    This position will be located ONSITE in Tucson, Arizona.

    What You Will Do:

    + You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods.

    + Detail capabilities and derive requirements.

    + Communicate test equipment needs and requirements to Test Equipment designers.

    + Manage requirements and traceability.

    + Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development.

    + You will develop subsystem requirements, interfaces, behaviors, and architecture.

    + You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis.

    Qualifications You Must Have:

    + Typically requires a Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of five (5) years’ prior relevant experience OR an advanced degree and 3 years of experience.

    + Experience in Systems Engineering or other Engineering discipline such as but not limited to emphasis in test requirements development, test methodologies, test requirements documents, integration, verification, and/or validation for test.

    + Experience with developing, decomposing, and/ or managing system requirements across a product lifecycle such as design and transition to production.

    + Experience with test related activities throughout the product lifecycle.

    + The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

    Qualifications We Prefer:

    + Model Based Systems Engineering (MBSE) demonstrated experience with Model Based Engineering (MBE) tools, such as IBM Rational Manager/Rhapsody.

    + Experience in developing Integrated Test and Evaluation Plans.

    + Knowledge of Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML).

    + Knowledge of Systems Engineering standard views such as Block Definition Diagrams, Context Diagrams, Use Case Diagrams, Sequence Diagrams, and Activity Diagrams.

    + Knowledge of embedded test techniques, design for test, design margin analysis, and/or design for manufacturing.

    + Experience with Agile processes and techniques.

    + Experience with Dynamic Object-Oriented Requirements System (DOORS).

    + Experience with development, environmental, qualification, production, manufacturing operations testing.

    + Experience with Systems Integration, test execution, and test results documentation.

    + Experience problem solving and debugging.

    + Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities.

    + Experience working with customers, end users, hardware design teams, and software design teams.

    + Demonstrates a sense of urgency, prudent risk-taking and adaptive response to challenges.

    + Depending on level of experience, you will provide mentoring and guidance to other team members.

    What We Offer:

    Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

    Learn More & Apply Now!

    + RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

    We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

    The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time


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