IT Support Analyst, Intermediate, Classroom Support

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608323

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as IT Support Analyst, Intermediate, Classroom Support, which is a working title. The NAU system title for this position is IT Support Analyst, Intermediate.

Job Description

This Classroom Support position provides top tier customer service for the faculty and staff in NAU learning environments, including multimedia audio visual equipment in learning spaces, second level technical support for PC's (Windows and Mac), mobile devices, desktop applications, and desktop-related server software. This role is essential to maintaining classroom technology function to facilitate effective teaching and learning.

Technical Support - 60%

• Provide second-tier support for NAU end users, including classroom A/V support, public lab computing support, desktop application support, and desktop networking support.
• Respond to inquiries regarding campus information technology systems support policies.
• Implement and maintain end-to-end A/V systems in NAU learning environments, including processors, navigation panels, projection and display systems, audio reinforcement, and ADA-compliant devices.
• Support A/V conferencing equipment.
• Collaborate with IT professionals across campus to resolve issues.
• Perform emergency and preventative maintenance for classroom technologies, including A/V systems, Windows/Mac platforms, and collaborative technologies.
• Process support tickets in accordance with established departmental standards.

Collaboration and Teamwork - 15%

• Collaborates closely with team members to deliver exceptional service to the campus community and ensure successful project completion.
• Facilitates effective communication among various support teams.
• Works directly with IT Professionals across campus to resolve issues.
• Works directly with vendors to resolve problems with products and services.
• Serves in a consulting capacity to campus computer users and support personnel regarding software problems or malfunctions, and recommended solutions.
• Communicates and collaborates with system architects to ensure that systems are functional, and that system issues are addressed in a timely manner.

Documentation and Communication - 10%

• Updates university IT systems support information and data to ensure access to accurate and timely information.
• Works directly with vendors to resolve problems with products and services.
• Create documentation for the Classroom Support/ITS Internal knowledgebases.
• Assists in the oversight of software deployment and licensure to ensure compliance.

Industry Knowledge and Technical Skills - 10%

• Understand and apply knowledge of appropriate handling of university information technology support information.
• Assist in evaluating new end-user computing packages and equipment, as well as in their implementation and testing.
• Help ensure software license compliance on NAU computers.
• Maintain functional expertise across all relevant operating systems, hardware, software, and other job-related technologies.
• Continue advancing knowledge of AV industry, including but not limited to QSC and Crestron.

Other - 5%

• Other duties as assigned.
• On-call duties may be required for this position.

Minimum Qualifications

• Associate or bachelor's degree in computer science or related field.
• 2-4 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Certified Technology Specialist (CTS) certification.
• Experience supporting instructional and audiovisual technologies in an academic environment.
• Experience providing technical support for both Windows and Macintosh platforms.
• Experience using remote support tools for cross-platform computing and A/V environments.
• Experience consulting with, training, advising, and developing advanced solutions for end-users in a mixed platform environment.
• Experience in providing the highest level of customer service.

Knowledge, Skills, & Abilities

• Knowledge of Crestron A/V systems, including product architecture, Crestron Toolbox, SIMPL programming, and Crestron Fusion.
• Knowledge of Q-SYS A/V systems, including product architecture, LUA programming, and Q-SYS Reflect.
• Critical understanding of modern audiovisual environments, including the ability to troubleshoot a variety of AV components (Crestron, QSC, Shure, Sennheiser, Lumens, Vaddio, etc).
• Advanced knowledge of computer operating procedures and techniques, especially in teaching and learning environments.
• Strong organizational skills and the ability to prioritize and manage several projects and tasks simultaneously.
• Analyzes complex situations and anticipates issues.
• Must be able to apply creative and critical thinking to the work environment during high-demand, fast-paced stressful times.
• Skill in coordinating activities, evaluating data, and establishing priorities.
• Advanced knowledge of application, networking, and system software for higher education.
• Advanced knowledge of tools, processes, and policies of NAU information technology systems support services.
• Knowledge of university IT services and maintenance methods and processes.
• Excellent communication skills, both written and verbal; excellent listening skills.
• Demonstrates strong problem solving, organizational, and analytical capabilities.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $58,882. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 5, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6127091

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-fd6a196b5073ca4e9ec18b0908d24432

BASIS Phoenix Primary is seeking a Technology Coordinator to start ASAP!

The Technology (Desktop Support) Coordinator’s primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

PRIMARY RESPONSIBILITIES:

Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
Imaging computers utilizing PXE boot
Office 365 Administration
Outlook and Lync 2013 configuration
Maintains system processes related to file and system backups
Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
Maintain Active Directory user and computer accounts
Maintains computer and mobile device updates/patches
Maintain telephony equipment including VOIP and analog services
Recommends hardware, software and consumables for purchase.
Maintain updated and accurate inventory lists
Maintain and create documentation of IT processes
KEY COMPETENCIES

Knowledge and understanding of BASIS organization
Attention to detail and strong organization and communication skills.
Excellent customer service skills
Analytical with strong problem solving skills
Strong project management skills
Ability to interpret a variety of instructions in written or verbal form
EDUCATION AND EXPERIENCE REQUIREMENTS

Required:

Technical or Associates degree; experience can be considered in place of degree
1-2 years in an IT Help Desk environment
Preferred:

Knowledge of SharePoint 2013
Knowledge of System Center 2012
Knowledge of Microsoft Dynamics
Basic understanding of IP routing
Benefits and Salary:

Salary for this position is competitive and dependent on education and experience
BASIS Ed offers a comprehensive benefits package, including but not limited to:
Employer paid medical and dental insurance
Vision insurance
PTO
Ability to add dependents
401k with partial match that grows over time
Employee Assistance Program
Childcare Savings Opportunity (KinderCare tuition discount)
Additional Job Information:

Benefits and Pay Rate: Pay for this position is competitive and dependent on education and experience. BASIS offers a comprehensive benefits package.

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS’ non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.

*As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.

Job Summary:
Do you have two (2) or more years of experience in IT graphic design? Are you experienced in securing websites and web applications? Join our team of IT professionals. Let’s get you started!

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for a Web Developer with good customer service and collaboration skills to work with various Information Technology (IT) and agency teams to develop and maintain web services and applications. Also provides technical assistance in the maintenance of Internet and Intranet websites associated with ADCRR.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
- Creates, modifies web files, and applications in conjunction with web standards
- Develops, troubleshoots, and assists local web staff with servers, scripts, and other technical problems
- Plans, tests, and implements web-enabled applications and software patches in support of the agency
- Works with internal and external resources to implement and maintain websites
- Prepares reports and assists with development implementation plans
- Initiates and enforces web standards throughout the Department’s Intranet and Internet websites
- Attends current industry training and seminars
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Web programming languages, including but not limited to HyperText Markup Language (HTML), Cascading Style Sheets (CSS), Active Server Page.NET (ASP.NET), C#, and eXtensible Markup Language (XML)
- Graphic design tools
- Enterprise Relational Databases such as My Structured Query Language (MYSQL), and Oracle
- Web development software and analysis tools
- Principles and techniques of application life-cycle management
- Project management life cycle and the role of technical specialist in a project
- English to include spelling, sentence structure, and grammar

Skill in:
- Establishing and maintaining interpersonal relationships
- Customer service
- Time management
- Identifying and resolving production problems
- Interpreting and understanding functional requirements
- Prioritizing workload
- Project management and implementation
- Written and verbal communication
- Technical troubleshooting and problem solving
- Report preparation and typing

Ability to:
- Learn and adhere to ADCRR policies and procedures
- Analyze, diagnose and develop effective solutions to problems related to operating and network systems
- Understand complex interrelated technology and software functions
- Effectively communicate through written and verbal expressions
- Consult on issues and requests from end-users

Selective Preference(s):
- Two (2) to four (4) years of experience with graphic design tools such as Adobe Creative Suite, Photoshop, Dreamweaver
- Knowledge of PHP ( Hypertext Preprocessor) and SSI (Server Side Includes)
- Experience in securing websites and web applications using industry best practices
with supporting Sharepoint, Visual Studio, ASP.net, Notepad, Fiddler, and Drupal
- Knowledge of waterfall and Agile project management

Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Manager, IT Desktop Support

Location: Information Tech Services

Regular/Temporary: Regular

Job ID: 608336

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• The start date for this position will be between 6/1/25 and 7/1/25.

Job Description

This position is responsible for the oversight of the Desktop Support team with Northern Arizona University Information Technology Services Department on the Flagstaff campus. The IT Manager of Desktop Support is responsible for managing daily operations and functionality of end point devices, representing the team to other stakeholders and helping to ensure that ITS Desktop Support is constantly improving. As part of strategic planning, the IT Manager collaborates with vendors and the Director of IT Support to ensure that resources align with university allowances and priorities. The IT Manager focuses on enhancing skill levels and communication within the team. By fostering growth and development, they contribute to providing exceptional customer service to the NAU Campus Community.

Leadership and Supervision - 50%

• Lead, motivate, and provide supervision to the Flagstaff Campus Desktop Support team.
• Manage the performance of the Desktop Support team and provide support to our NAU Customers to ensure that service levels are achieved.
• Ensure that customer expectations are met or exceeded.
• Contributes to the strategic planning process as a strategic member of the extended management team.
• Serve as the liaison between faculty and staff with ITS and external stakeholders to develop new relationships and enhance existing relationships with the intent of building and enhancing IT partnerships.
• Network with colleagues through professional organizations, meetings with key stakeholders and outreach initiatives to ensure NAU's IT services and needs are met.
• Monitor multiple projects including planning and implementing new computer equipment, sites and services; interview and consult with customers; create design plan and specifications; coordinate activity with other departments, units or vendors; set schedule, monitor and evaluate progress and success or failure of project.¿
• Responsible for the effective management and effective provision of second tier technical support.
• Monitor and balance workloads for technical support areas.
• Supervise, hire, train, and evaluate assigned staff.
• Work with employees to correct deficiencies, recommend and implement corrective action and discipline.

Operations Management - 15%

• Provide quality assurance in accordance with KPI's determined by educational industry standards (ie: Educause, ITSM)
• Follow up with customers to ensure customer satisfaction and to address customer complaints
• Demonstrated experience working with remote resources and providing support remotely.
• Represent ITS division among campus Edge units, including collaborating and liaison between other areas in ITS.
• Assist in coordinating the process for communicating outage/emergency activities to the ITS organization and the NAU Community.

Communications - 15%

• Ensures collaboration among IT systems support staff to reach a shared understanding of possible strategies and services that will help the university reach its goals.
• Coordinates and collaborates with all areas of NAU ITS to ensure that systems are properly implemented, tested and functional, and that system issues are addressed in a timely manner.
• Ensure successful implementation of programs, policies, procedures, and activities related to NAU's statewide community campus engagement outside the Flagstaff campus.

Reporting and Assessment - 15%

• Documents, tracks, and monitors incidents to ensure a high level of service and customer support.
• Creates and updates public and internal documentation and training materials, as well as internal team processes.
• Conduct research, write reports, summaries and/or recommendations and conduct technical and fiscal presentations regarding needs, goals and objectives.¿

Other - 5%

• Perform other duties as assigned.
• On-call duties required for this position.

Minimum Qualifications

• Bachelor's degree in related field; AND,
• 2-4 years of systems support experience; AND,
• 1-2 years of management or supervisory experience;
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Knowledge of issues in higher education customer support from both a user and a technical perspective.
• Working knowledge of Microsoft Office, Office365, and Microsoft's Cloud computing.
• Experience using web/video conferencing tools to present and conduct meetings and collaborative forums.
• Experience in employee supervision and administrative principles and practices.
• Experience in a service-oriented environment.
• Experience working independently in positions with significant judgment and decision-making responsibilities.
• Experience in developing processes and procedures that govern program implementation

Knowledge, Skills, & Abilities

• Experience managing and mentoring a large support team.
• Proven experience working in high demand, fast paced work environments.
• Must communicate effectively both verbally and in writing with a variety of audience types using different mechanisms including informal updates, formal presentations, and other analytical and technical documents.
• Proven Leadership skills with strong sense of ownership and urgency.
• Must be able to apply creative and critical thinking to the work environment during high demand fast paced stressful times.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $89,551 Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

May 5, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6124381

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-f284c2e2830f0d45a504fd9ef66d63aa

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2nd and will run for 10 weeks.

Our team is looking for a Software Development Intern to join the U-Haul family. We are seeking a detail-oriented and communicative person who is ready to learn. The ideal candidate will be responsible for entry-level development of existing applications, learning and understanding how data flows within those applications, and able to assist in identifying and improving applications for our users. This role would be a first step in the field of software development and joining the U-Haul development family.

The person in this position must:

+ Have some familiarity with SQL and C#

+ Possess strong communication skills

+ Have completed at least one class related to development

+ Must be able to understand and learn from critiques of their work

Education Requirements:

• Must be working towards a bachelor’s degree in a Computer Science related field

Why Intern with U-Haul?• Gain real-world experience in a professional software development environment.• Work alongside experienced professionals and learn industry best practices.• Opportunity to contribute to impactful projects that support a large-scale business.• Networking and mentorship opportunities within a leading company in the moving and storage industry.If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

As an Accounting Systems Analyst Intern, you will assist the accounting team in analyzing, optimizing, and supporting the accounting systems used for financial reporting, tracking, and analysis. You will gain exposure to accounting software, databases, and system integration, providing valuable insights for improving the efficiency and effectiveness of accounting processes.

This internship starts on June 2nd and will run for at least 10 weeks.

This is a fully onsite internship located at our corporate campus in Midtown Phoenix.

Key Responsibilities:

+ System Analysis and Optimization:

+ Assist in reviewing and evaluating existing accounting systems and software to identify inefficiencies or potential improvements.

+ Work with team members to enhance accounting processes, system workflows, and automation to improve accuracy and efficiency.

+ Support the integration of new accounting tools or software into the existing system.

+ Data Management and Reporting:

+ Help ensure accurate data entry into the accounting systems.

+ Assist in preparing custom reports and data analysis to support financial decision-making.

+ Monitor data flow between different financial systems, ensuring consistency and accuracy across platforms.

+ System Troubleshooting and Support:

+ Provide support to the accounting team by troubleshooting minor issues within the accounting systems.

+ Work with IT teams to resolve more complex system-related problems.

+ Assist in testing new system features, upgrades, or patches and ensure they align with accounting requirements.

+ Documentation and Training:

+ Help document system processes, workflows, and procedures to ensure transparency and compliance.

+ Assist in creating training materials or guides for accounting staff to use the systems more efficiently.

+ Conduct training sessions for new or existing staff to familiarize them with system updates or new features.

+ Project Assistance:

+ Support special projects related to accounting system improvements or implementations.

+ Collaborate with team members to gather requirements for new system functionalities.

+ Assist in performing system audits and data validation checks to ensure data integrity.

+ Collaboration with Cross-functional Teams:

+ Work closely with the accounting and IT departments to align system capabilities with accounting needs.

+ Help facilitate communication between stakeholders to ensure system functionality meets organizational objectives.

Skills and Qualifications:

+ Education:

+ Currently pursuing or recently graduated with a degree in Accounting, Finance, Information Systems, or a related field.

+ Skills:

+ Basic understanding of accounting principles and financial reporting.

+ Familiarity with accounting software or ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) is a plus.

+ Knowledge of system analysis and data modeling concepts is beneficial.

+ Strong proficiency in Microsoft Excel and data analysis tools.

+ Basic knowledge of databases and SQL (Structured Query Language) is a plus.

+ Analytical thinking, problem-solving, and attention to detail.

+ Ability to work both independently and as part of a team.

+ Good communication skills and ability to present findings to non-technical users.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

This internship will start on June 2 nd and will run for 10 weeks.

The position pays $17 an hour.

About the Internship: U-Haul is seeking an enthusiastic and driven Software Development Intern for the summer of 2025. This internship provides hands-on experience in the full software development life cycle across four development teams. Interns will be actively involved in designing, developing, testing, and releasing both front-end web applications and APIs that support U-Haul’s business operations.

Key Responsibilities: • Participate in the full software development life cycle, from concept to deployment. • Design, develop, and enhance front-end web applications and APIs. • Collaborate to implement best coding practices and methodologies. • Conduct manual and automated testing to ensure software quality and performance. • Work closely with cross-functional SCRUM teams in a dynamic, fast-paced environment where priorities can shift rapidly. • Contribute to documentation and communicate technical concepts clearly.

Qualifications: • Currently enrolled in an accredited degree program (Computer Science, Computer Information Systems, or related field) OR recent graduate (2025). • Passionate about software development and eager to learn. • Strong foundation in object-oriented programming principles and at least one object-oriented programming language. • Understanding of the relationship between web applications, APIs, and databases. • Familiarity with manual and automated testing processes. • Excellent verbal and written communication skills. • Ability to thrive in a fast-paced and collaborative environment. • Minimum overall GPA of 3.2.

Why Intern with U-Haul? • Gain real-world experience in a professional software development environment. • Work alongside experienced professionals and learn industry best practices. • Opportunity to contribute to impactful projects that support a large-scale business. • Networking and mentorship opportunities within a leading company in the moving and storage industry. If you are eager to kickstart your career in software development and gain valuable hands-on experience, we encourage you to apply!

How to Apply: Submit your resume, cover letter explaining your interest in the internship, most recent copy of your degree transcripts, and any letters of recommendation from professors or professional colleagues. Applications will be reviewed on a rolling basis until positions are filled.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: None

TRAVEL: No

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This role is for a Principal Systems Engineer with the Tactical Space Systems Division at Northrop Grumman Space Systems located in Gilbert, Arizona. The Principal Systems Engineer is responsible for supporting the Joint Polar Satellite System (JPSS) systems integration and test (I&T) team, and will report to the Lead Systems Engineer. An ideal candidate would have experience in satellite integration and test activities, including developing and executing test procedures, monitoring spacecraft telemetry, and addressing I&T issues as they arise. This position interfaces closely with our NASA customer so strong technical communication skills are needed.

****This position is primarily day shift, but some 2nd and 3rd shifts may be required based on test schedules.****

**Duties/Responsibilities:**

+ Provide support directly to Lead Systems Engineer and supports satellite integration and test activities

+ Develops and directs preparation and execution of comprehensive test plans, procedures and schedules

+ Coordinates integrated testing activities; reviews and evaluates test requirements to ensure compliance with policies and procedures

+ Respond to test anomalies and support generation of non-conformance reports; continuous follow-up coordination with test team, flight assurance, and customer develop root cause and corrective actions

+ Provide regular briefings directly to customer and Program leadership

\#AZSPACE

**Basic Qualifications:**

+ Must be a US citizen with a B.S. in STEM - Science, Technology, Engineering, Math or related area and 5 years of experience; M.S. in STEM or related area and 3 years of experience; or a PhD in STEM or related area with systems engineering experience

+ Experience in spacecraft integration and test support and anomaly resolution

+ Experience developing spacecraft integration and test procedures

+ Participation in multidisciplinary teams including internal and customer stakeholders in the review of test anomalies and root cause and corrective action development

**Preferred Qualifications:**

+ Knowledge and/or experience of the LEOStar-3 architecture

+ Experience interfacing with electrical ground support equipment

+ Experience with spacecraft architecture development and requirements definition

+ Experience leading decomposition of program requirements from system-level down to component level, and generation of requirements with verification methods and criteria

+ Additional experience in any of the following areas is also desired: orbital mechanics, power systems modeling, avionics or digital electronics design, telecommunications design, risk analysis, or thermal design and analysis

+ Desired experience includes Requirements Management Tools such as DOORS/Cradle/CORE, and various analysis engineering tools, such as MATLAB, MATHCAD, and STK

+ Experience leading compilation and organization of verification evidence documentation for verification closures with delivery to customer

+ Experience with spacecraft launch or mission operations support

Salary Range: $95,300.00 - $142,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: None

TRAVEL: No

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This role is for a Principal Systems Engineer with the Tactical Space Systems Division at Northrop Grumman Space Systems located in Gilbert, Arizona. The Principal Systems Engineer is responsible for supporting the Joint Polar Satellite System (JPSS) systems integration and test (I&T) team, and will report to the Lead Systems Engineer. An ideal candidate would have experience in satellite integration and test activities, including developing and executing test procedures, monitoring spacecraft telemetry, and addressing I&T issues as they arise. This position interfaces closely with our NASA customer so strong technical communication skills are needed.

****This position is primarily day shift, but some 2nd and 3rd shifts may be required based on test schedules.****

**Duties/Responsibilities:**

+ Provide support directly to Lead Systems Engineer and supports satellite integration and test activities

+ Develops and directs preparation and execution of comprehensive test plans, procedures and schedules

+ Coordinates integrated testing activities; reviews and evaluates test requirements to ensure compliance with policies and procedures

+ Respond to test anomalies and support generation of non-conformance reports; continuous follow-up coordination with test team, flight assurance, and customer develop root cause and corrective actions

+ Provide regular briefings directly to customer and Program leadership

\#AZSPACE

**Basic Qualifications:**

+ Must be a US citizen with a B.S. in STEM - Science, Technology, Engineering, Math or related area and 5 years of experience; M.S. in STEM or related area and 3 years of experience; or a PhD in STEM or related area with systems engineering experience

+ Experience in spacecraft integration and test support and anomaly resolution

+ Experience developing spacecraft integration and test procedures

+ Participation in multidisciplinary teams including internal and customer stakeholders in the review of test anomalies and root cause and corrective action development

**Preferred Qualifications:**

+ Knowledge and/or experience of the LEOStar-3 architecture

+ Experience interfacing with electrical ground support equipment

+ Experience with spacecraft architecture development and requirements definition

+ Experience leading decomposition of program requirements from system-level down to component level, and generation of requirements with verification methods and criteria

+ Additional experience in any of the following areas is also desired: orbital mechanics, power systems modeling, avionics or digital electronics design, telecommunications design, risk analysis, or thermal design and analysis

+ Desired experience includes Requirements Management Tools such as DOORS/Cradle/CORE, and various analysis engineering tools, such as MATLAB, MATHCAD, and STK

+ Experience leading compilation and organization of verification evidence documentation for verification closures with delivery to customer

+ Experience with spacecraft launch or mission operations support

Salary Range: $95,300.00 - $142,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: None

TRAVEL: Yes, 25% of the Time

**Description**

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This Systems Engineering position is for a Human Spaceflight Principal Systems Engineer (T03) on a Civil and Space Systems (CSS) program at Northrop Grumman located in Gilbert, AZ and Sterling, VA. In this role, the Systems Engineer will perform duties contributing to space vehicle systems engineering test activities. The job responsibilities will be as an individual-contributor and deliverable/product lead within a multi-disciplinary engineering team.

Successful candidate will perform traditional Systems Engineering functions, including support of verification/validation planning, support of subsystem test planning, development of system test plans, management and review of system test designs, development of system/subsystem test trades, support of system level testing in a production environment including environmental testing and supporting closure of test program verification notices. Responsibilities will also include interaction with program, functional and customer leadership.

The candidate must be knowledgeable in space systems, spacecraft subsystems design, or mission operations. Position will also include responsibilities relating to integration, testing, and operational readiness of spacecraft and payloads. Candidate may be called on to assist in new business activities, such as conceptual design and analysis for proposals and funded studies and may include authoring sections for both.

**Duties** :

+ Perform test planning and support test execution for one or more moderately complex (or portions of complex) components, subsystems, and/or functional systems.

+ Audit verification criteria for component, subsystem, and/or functional systems tests.

+ Development of system level test plan to align required system level verification activities as defined in the Systems Requirements Document

+ Development of joint test plans with the customer (NASA) and their associated partner organizations (European Space Agency, Canadian Space Agency, etc.) for verification of interfaces with government furnished elements

+ Coordinate/oversee subsystem level test plan development (led by the subsystem area) to ensure subsystem level testing is properly accounted for/incorporated at the system level

+ Work with Integration & Test (I&T), engineering, and mission operations to design / develop test procedures/scripts for vehicle testing

+ Develop and manage the space vehicle Test Like You Fly (TLYF) exceptions and mitigations

+ Support review of component level test documentation

+ Support appropriate components/subsystem/system level Test Readiness Reviews (TRRs) and post-test reviews

+ Provide SE support to I&T for duration of vehicle test campaign including FRB/MRB support, data reviews and test report generation

+ Troubleshoot and develop solutions to challenging Engineering problems

+ Support Systems Test Cost Account Manager in maintaining baseline cost and schedule plans including EVMS

\#AZSPACE

\#NOVASPACE

**Basic Qualifications:**

+ B.S. in STEM - Science, Technology, Engineering, Math or related + 5 years of experience, or Masters of Science degree in technical field + 3 years of experience

+ Experience with all phases of system development life cycle from product requirements definition to product launch

+ Experience leading and/or developing system level test plans / test requirements documents

+ Experience in design and development of Spacecraft Test and Operational Language (STOL) scripts

+ Experience leading and/or supporting the conduct of test programs

+ Experience in supporting failure review board investigations and development of corrective actions

+ Experience in supporting development of Test Like You Fly exceptions and mitigations

+ Experience leading multidisciplinary teams including internal and customer stakeholders in the review and adjudication of issues associated with test plans, test procedures, test report deliverables

+ Must have the ability to obtain and maintain a U.S. Government DoD security clearance

**Preferred Qualifications:**

+ M.S. in STEM – Science, Technology, Engineering, Math or related area.

+ Experience in: avionics or digital electronics design, power systems design, telecommunications design, thermal design, and/or ECLSS design

+ Experience with payload integration

+ Understanding of spacecraft integration & test, launch, and mission operations

+ Familiarity with Command and Telemetry database content

+ Experience with human spaceflight vehicle development including integration & test

+ Desired experience includes Requirements Management Tools such as DOORS, various analysis engineering tools such as MATLAB, and collaborative applications such as Confluence.

+ Experience supporting compilation and organization of verification evidence documentation for verification closures with delivery to customer.

+ Actual spacecraft operations and related ground systems expertise is always a plus.

+ Test experience in one or more of the following areas: Active thermal control systems (fluid pumps) integrated with environmental control systems (heat exchangers); Life Support Systems; Fault tolerant/multi string computing and power architectures; Systems requiring crew

Salary Range: $95,300.00 - $142,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.