Network and Computer Systems Administrators

Wolters Kluwer Global Business Services (GBS) is designed to provide services divisional business units in the areas of technology, sourcing, procurement, legal, finance, and accounting. GBS promotes team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications.

This position is part of the GBS IT Infrastructure Division that provides holistic support for numerous IT domains including Project Management, Hosting (including Cloud Computing), Network, Telecom, Unified Communications, End User Computing, and Information Security. The GBS Network Design Engineering team oversees Wolters Kluwer’s Enterprise Network, spanning multiple public/private clouds, data centers, and offices in North America, Europe, and Asia Pacific.

As part of this team, the Lead Network Design Engineer will be responsible for design, solutioning, and implementation of an SDN-based Enterprise Network which spans over 100 global locations and is integral to the company's success. You will provide reactive support for escalated networking issues and proactive project support to enable our SD-WAN based Enterprise Connectivity Transformation initiatives.

Our Lead Network Design Engineers are required to be Subject Matter Experts within the fields of traditional, cloud, and software defined networking and can translate highly technical subjects to stakeholders whilst engaging, steering, and guiding mid-level Network Design Engineers in delivering network projects and solutions.

Our Lead Network Design Engineer’s primary focus is to collaborate with Network Architects on high level architectural network designs and synthesize them into deployable low-level designs for sub-domains related to Network technologies including both emerging and traditional technologies. They are required to prove out and test network designs, solutions, and tools through Proof-of-Concept activities, and ensure the delivery of these deployments is transitioned to operational networking teams effectively and consistently with accompanying artifacts including design and standard operating procedure documentation to ensure operational continuity as the deployments go to production.

This is a hands-on role and presents an exciting opportunity for anyone passionate about working with large-scale Enterprise Networks, especially with a focus on public cloud technologies.

**Essential Duties and responsibilities**

**Strategy and Architecture:**

+ Uses appropriate tools, including logical models of components and interfaces, to contribute to the development of network designs. Produces detailed component specifications and translates these into detailed low-level designs for implementation. Provides advice on technical aspects of enterprise networking and ensures that relevant technical strategies, policies, standards, and practices (including security) are applied correctly.

+ Maintains an in-depth knowledge of emerging and traditional network technologies and provides expert advice regarding their application. Can supervise specialist consultancy as well as internal network engineering activities.

+ Takes responsibility for the design, procurement, installation, upgrade, operation, control, maintenance, monitoring, and effective use of network infrastructure components. Ensures that operational problems are identified and resolved. Provides appropriate status and other reports to specialists, users and managers. Ensures that operational procedures and working practices are fit for purpose and current.

+ Provides expertise and support on use of networking methods and tools.

**Development and implementation:**

+ Designs and deploys first-of-a-kind infrastructures and tools for networks which meet business needs and considers target environment, performance, security requirements, and existing systems.

+ Translates high-level designs into low-level designs and produces detailed low-level design and standard operating procedural (SOP) documentation.

+ Takes responsibility for first-of-a-kind installation projects, providing effective team leadership, including information flow to and from the customer during project work. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.

+ Designs test cases and creates test scripts and supporting data, working to the specifications provided. Interprets, executes and records test cases in accordance with project test plans. Analyses and reports test activities and results. Identifies and reports issues and risks.

+ Participates in and follows all Governance processes including Engineering Review Council (ERC).

+ Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. May carry out early support activities such as providing support advice to initial users.

+ Research and develop new WK Network Services and Standards for SD-WAN, WAN, ISP, and other network transports including emerging network technologies.

+ Develops new network transport services to support emerging WK application requirements such as IP Video, connectivity to cloud hosting providers, unified communications integration, QoS, etc.

+ Research and develop solutions that require integration of security, EUC and network technologies.

+ Develops technical transformation plans, business cases and Carrier Contract changes as needed to foster adoption of new data transport technology.

+ Synthesizes network technical, service management, and functional requirements specifications.

+ Integrates infrastructure from M&A activity into WK centralized network tools and contracts.

+ Develops and manages all network service engineering plans and strategies.

+ Develops long range strategy for network equipment, networks, and tools.

+ Manages all documentation related to network infrastructure.

+ Maintains knowledge of applicable network technologies by reviewing technical literature and attending training.

+ Drives conversion of legacy and non-standard networks and services to the WK Global Standard set of services.

+ Utilizes common DevOps and CI/CD tools such as Jira, Azure DevOps, Jenkins Octopus Deploy, GitHub Enterprise, etc.

**Delivery and Operation:**

+ Manages and assures all network ITIL processes are followed (e.g., Change, Request, Problem).

+ Monitors network component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular network resource or service.

+ Provides technical expertise to enable the correct application of operational procedures.

+ Uses network management tools to determine network load and performance statistics.

+ Utilizes system administration tools as required to manage, monitor, and maintain network systems.

+ Contributes to the planning and implementation of maintenance and installation work for first-of-a-kind deployments, including building and management of network systems and components in virtualized computing environments.

+ Implements agreed network changes and maintenance routines.

+ Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures.

+ Provides reports and proposals for improvement, to specialists, users, and managers.

+ Develops RFIs, RFQs and RFPs, and manages vendor response processes.

+ Creates Business Cases for new networks, network services, and network upgrades.

+ Drives internal WK and vendor resources to improve availability and performance of al network services.

+ Monitors outsourcing relationships, performance, and workflows to assure the outsourced service meets WK needs Service Level Agreements (SLAs).

+ Coordinates with WK Sourcing and Legal teams to develop / modify new service contracts.

+ Coordinates with other region Network Service Leads to ensure global standards are met and that global projects are architected, designed, and implemented consistently.

+ Interfaces with other WK and Vendor domain experts and project managers to develop and deliver solutions that cross multiple technical domains.

**Other Duties**

+ Performs other duties as assigned by management

**Education:**

Bachelor's in a STEM field.

Ma

**Experience:**

+ 8 or more years in a technical network position

+ 5 or more years network Engineering

+ 5 or more years of experience in a large, global environment

+ Experience working in a DevOps or oriented IT environment highly desirable

**Other Knowledge, Skills, and Abilities preferred:**

+ Software Defined Networking (SDN)

+ **SD-WAN** and traditional WAN and LAN technology design

+ DNS and SSL Certificates

+ Automated, virtualized, software defined (Infrastructure as Code), devops implementation experience is highly desirable

+ Network Monitoring and Observability

+ **Cloud networking** and cloud connectivity, preferably with Azure and/or AWS

+ Internet Connectivity

+ Routing Protocols (eBGP/iBGP/OSPF)

+ Network Security (Zero Trust, ZTNA, ZTA, Micro Segmentation, etc.)

+ Web Content Filtering (zScaler, Fortigate, etc.)

+ Wireless Access (WAPS)

+ IP Addressing (Schemas, VLANS, DNS, DHCP)

+ Remote Access Services (Client VPNs, etc.)

+ Extranets and Site to Site VPNs

+ MPLS Network – Routing and Circuits

+ Voice and video over IP (VVoIP)

+ Quality of Service/Experience (QoS/QoE) and Class of Service (CoS)

+ Differentiated Services Code Point (DSCP) and Explicit Congestion Notification (ECN)

+ WAN Optimization

+ Firewalls

+ Load Balancers

+ Unified Communications including Audio, Web, and Video Conferencing

+ SIP

+ Switching technologies

+ Network Management tools such as SolarWinds, CloudFlare, InfoBlox, Zabbix, ThousandEyes, PRTG, etc.

+ Experience provisioning and managing networks with automation tools including Ansible and/or **Terraform**

+ Experience automating devices like **zScaler,** Fortinet, Arista, Juniper, Cisco, Palo Alto, Ciena, F5, etc.

+ Experience on SD-WAN products such as Cisco, VeloCloud, Viptella, etc.

+ Experience with Network Policy & Network Access control tools such Cisco ISE

+ Knowledge of Compliance and Data Privacy

**Soft Skills Required:**

+ Experience leading a team of mid-level engineers

+ High aptitude for technology

+ Excellent analytical and problem-solving abilities

+ Excellent communication and presentation skills

+ Project management skills: Agile, financial/budget management, scheduling, and resource management

**Preferred**

+ Experience with **POC (Proof of Concept) Network designs**

+ Experience working with **low level designs**

**Physical Demands**

Normal professional office environment.

**Benefits:**

A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters**

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description

Day to Day:

This position will monitor and control multiple z/OS mainframes distributed in two locations to ensure high availability and attainment of industry class service levels. This position performs service disruption detection, service recovery, escalation, and communications to ensure quick response to service disruptions. This position also provides proactive monitoring of all factors having a bearing on high availability and service level attainment. This will include frequent interaction with product engineering and support organizations, application development, and business personnel. This individual will be the primary escalation point of contact for our internal customers and leads staff performing monitoring of enterprise wide alerts, as well as performing work within ITO's incident, problem, change management systems as well as providing initial triage on events.

Essential Functions

Lead mainframe staff with supporting and recovering Mainframe infrastructure, under general supervision.

Document and communicate actions in collaboration with teammates.

Perform changes within established guidelines and under general supervision.

Provide support for routine production problems that have been escalated to the command center and/or technicians.

Evaluate issues and escalates to senior technicians, engineers, and/or the vendor as appropriate.

Track the status of the issue and provides updates to stakeholders as required.

Update internal ticketing systems as required.

Build productive internal/external working relationships with peer level positions to ensure tasks are completed.

Mentoring and training of junior employees.

Complete work assignments based on departmental priorities and system criticality.

Maintain and increase technical knowledge by attending training activities and establishing personal networks.

Perform other duties as assigned or apparent.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must Haves:

8 or more years of experience in a large 7x24 high available data center environment.

In-depth knowledge demonstrated experience and have a high level ability in the following technical operating areas: Computer operations including monitoring, controlling and systems recovery of MVS, VTAM, JES, Netview and large IBM compatible mainframes, DASD storage and automated tape libraries.

Advanced knowledge of z/oS Operating Systems, and CICS Applications, tools, and monitors.

High level of awareness around critical production applications, for example: RRBUS, BPI.

High level of knowledge around critical systems.

High level of knowledge around application dependencies.

Use of Formula to acknowledge, investigate, close, or escalate alerts.

Use of Remedy to create, document, escalate, and re-assign tickets.

Able to perform administrative tasks such as paging ONCALLs with xMatters, using TechlineChat, and answering calls from phone queue if necessary. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

**Company Description:**

InEight provides field-tested project management software for the owners, contractors, engineers and architects who are building the world around us. Over 575,000 users and more than 700 customers across 37 countries rely on InEight for real-time insights that help manage risk and keep projects on schedule and under budget across the entire life cycle.

From pre-planning to design, from estimating to scheduling, and from field execution to turnover, InEight has powered more than $500 million in projects globally across infrastructure, public sector, energy and power, oil, gas and chemical, mining, and commercial.

Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America’s largest and most respected construction and engineering organizations.

InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.

We offer our fulltime employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

**Position Summary:**

As the Information Security Analyst (Vulnerability Management Specialist), your responsibilities include assessing risk and running continuous vulnerability monitoring of the environment, including segments requiring FedRAMP compliance. In addition to being responsible for operating the vulnerability management program of the organization, the role will drive and manage the monthly Plan of Action and Milestones (POA&M) process as part of the continuous monitoring for FedRAMP.

**Duties and Responsibilities:**

+ Perform technical and nontechnical risk and vulnerability assessments of relevant technical areas.

+ Analyze potential/reported vulnerabilities for impact and determine mitigation strategies.

+ Participate in periodic cross functional meetings to work with other business units in mitigating vulnerabilities.

+ Maintaining deployable cyber defense assessment toolkit to support vulnerability assessments.

+ Maintain knowledge of applicable cyber defense policies, regulations, and compliance documents specifically related to cyber defense auditing.

+ Prepare reports that identify technical and procedural findings and provide recommended remediation strategies/solutions.

+ Keep the organization abreast of changes to the cyber risk landscape and how the environment’s vulnerability posture is trending.

+ Serve as a source of support for other cybersecurity needs of the organization, such as alert & incident analysis, engineering. audits, and assessments.

**Requirements & Qualifications**

+ Bachelor’s degree in Computer Science or equivalent work experience

+ Minimum of 2 Years of IT and/or Cybersecurity experience

+ Relevant certifications (Security+, CySA+ SSCP, SANS GSEC, etc.) are preferred

+ Experience analyzing vulnerabilities and/or performing vulnerability assessments in complex IT environments

+ Experience with continuous improvement initiatives for information systems, such as vulnerability remediation and configuration hardening

+ Knowledge and working experience with vulnerability management systems including Tenable Core, Qualys, and/or Rapid7 InsightVM

+ Exposure to a risk management framework such as NIST Special Publication 800-53, ISO 27001, ISO 27002, HITRUST, FedRAMP, etc

+ Strong attention to detail with an analytical mindset and problem-solving skills

+ Excellent written and oral communication skills

+ Strong MS office skills (Excel, Access, Project, etc.)

+ Ability to work under pressure in a fast-paced environment

+ Ability to work in a team environment, collaborative environment with both technical and non-technical team members

+ Ability to conduct research into software issues and products as necessary

+ Ability to work independently and communicate risks or potential problems to manager

+ Eligibility to obtain a federal security clearance

InEight Inc. is an Equal Opportunity Employer, (EOE) and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

\#InEight #LI-Remote

Join a team that designs, develops, and integrates highly complex systems for APU (Auxiliary Power Unit) gas turbine engines within Honeywell Aerospace. You will be integral in creating system solutions that meet the evolving needs of our customers. You will have ownership of systems and components at every aspect of the systems life cycle, from the front end of business development through the product end of life. You will work across disciplines within the APU Control Systems department, part of the Engines & Power Systems business, to drive growth and reach critical business milestones.

In this role, you will be responsible for all aspects of engineering for control systems components or APU line replaceable units (LRU). This includes design aspects, integration into the control system and application, test planning & execution, test setup & unit conformity, and test data management and reduction. Depending on the scope of projects, assignments may include more than one LRU/component. This role also supports production, fielded product investigations, and supplier transitions.

Responsibilities also include planning out design and qualification efforts, defining and managing deadlines/milestones, coordinating with team leads and project engineers on status, and timely escalations when the effort is off-track, or scope is added. In this role, the perfect candidate will own the product and qualification through all aspects of the project – and are ultimately responsible for execution and milestone fidelity.

Key Responsibilities

We are seeking experienced engineers with product development and systems integration of Aerospace products such as sensors, effectors, and control system components used on safety critical systems including, but not limited to, gas turbine engines. This would include electrical, electromechanical, fuel, hydraulic, and/or actuation systems. Responsibilities include but are not limited to the following areas:

+ Design & Integration

+ Responsible for approved source list drawings, or build-to-print drawings – ensure supplier drawings and/or parts are compliant with Honeywell drawing and governing requirements

+ Responsible for reconciling LRU requirements with system-level or customer requirements

+ Responsible for integration of LRU design into larger system and application – must know the function of the part as well as its contribution to larger engine functions

+ Communication / LRU Management

+ Responsible for all communication with supplier, customer, and project engineering concerning LRU development, including reading form management, document releases, test scheduling & conformity, and activity status

+ Responsible for participating in planning & scheduling, integrating supplier schedule into program schedule, and establishing LRU program milestones

+ Responsible for coordination memo authorship, tracking/log, and responses to suppliers and customers

+ Responsible for all elements of source status elevation (supplier qualification) of LRU

+ Responsible for knowledge of governing plans for LRU qualification on application

+ Responsible for specific test plans & procedures (QTPs) – approving supplier documentation and integrating into Honeywell QTPs & facilitating updates from customer input and ultimate approval

+ Responsible for test execution (on-site at supplier if necessary) and data reduction

+ Responsible for test setup and unit conformity

+ Responsible for generating similarity arguments, analysis, or test reports in support of qualification

YOU MUST HAVE

+ Bachelor’s degree in systems engineering, Electrical Engineering, Aerospace Engineering, or Mechanical Engineering

+ Due to US Export Control Laws, must be a US citizen, permanent resident, or have a protected status.

+ 3+ years of relevant experience

WE VALUE

+ Direct experience with control systems components for gas turbine engines such as Wire Harness, Engine starter Motor, Oil Level Sensors, Speed Sensors, etc.

+ sensors, oil level sensors, etc.

+ Advanced knowledge of systems development lifecycle

+ Individuals that quickly analyze, incorporate, and apply new information and concepts.

+ Leading diverse and global teams

+ Experience with test setup conformity of qualification test setup/bench

+ Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done.

+ Ability to adapt dictated by project changes

+ Multi-tasking and can manage a variety of complicated tasks and people

+ Making autonomous decisions

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Senior Systems Administrator

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Senior Systems Administrator you will have the ability to share innovative ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

Work you will do/Responsibilities:

+ Lead development teams on most relevant tools/techniques to solve client issues and exceed client requirements

+ Lead projects teams, plan, manage, and deliver solutions in accordance to service level agreements

+ Manage, organize, and maintain goals established for project deliverables

+ Demonstrate accountability to successfully realize client goals

The Team

Deloitte's Government & Public Services practice-our people, ideas, technology, and outcomes-is designed for impact. Our team of over 15,000+ professionals bring fresh perspective to help you anticipate disruption, reimagine the possible, and fulfill your mission promise.

The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.

Qualifications Required

+ Bachelor's Degree preferably in Computer Science, Engineering, Management Information Systems, or equivalent work experience

+ 5+ years of proven experience as a Windows System Administrator, VMWare, VDI and/or Linux Administrator

+ Experience installing, configuring, and maintaining virtualization systems such as VMWare VSphere

+ Administration skills specific to system upgrades, maintenance, server tuning and hypervisor server hardening

+ Exposure and knowledge of DNS(Domain Name System)

+ Exposure to Redhat Linux and AWS Cloud environments

+ Experience working in a Linuxand AWS Cloudenvironment

+ Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations

+ Ability to travel 50% of time on average, based on the work you do and the clients and industries/sectors you serve.

+ Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel

+ Bachelor's Degree or equivalent experience in technology or engineering.

+ Limited immigration sponsorship may be available

+ Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities-and help make an impact that matters with SAP solutions.

Recruiting for this role ends on November 30, 2024.

Work You'll Do

At Deloitte, you'll work with the best in the business to solve their toughest problems. As a Manager in the SAP Offering, you will contribute to the growth and success of Deloitte Consulting LLP and the SAP Offering in a variety of ways, including:

+ Client Service: Advise clients on leading practices and technology/industry trends, build lasting relationships, and manage the day-to-day interactions with executive clients and sponsors.

+ Delivery: As part of an engagement team manage and deliver SAP implementation projects - use your deep expertise to identify the organization's needs, define the business or technology architecture, oversee the solution design and implementation, and manage team activities and progress.

+ Eminence: Contribute to go-to-market and internal initiatives which drive growth of the practice, drive efficiency and profitability, improve quality, and increase the knowledge of our staff.

+ People Development: Perform the role of mentor and coach to help junior staff achieve their career objectives. Actively participate in onboarding activities. Provide leadership and support for staff on projects and in local offices.

+ Business Development: Participate in sales pursuit efforts as a team member or subject matter advisor. Develop and maintain relationships with client stakeholders to establish and maintain our status as a trusted advisor.

The Team

Deloitte's SAP practice helps clients move from legacy systems to enterprise-wide solutions by efficiently designing and implementing SAP solutions. Each SAP implementation focuses on achieving results that support businesses strategies through process improvement, technology, and innovation.

Our work is varied and challenging, involving clients considering first time implementations as well as those experienced businesses looking to enhance their business applications. We work with clients who want to improve their ability to react in digital world and enable scalability, remove performance barriers, enable innovation, and modernize core systems and reimagine their business with SAP digital solutions. Our professionals have hands-on access and exposure to the latest technologies and committed thought pioneers.

Qualifications

Required:

+ 8 + years' relevant SAP consulting experience in a professional services environment, with a large or boutique consulting firm, or serving as an internal consultant within industry

+ Hands-on functional configuration and design experience with SAP Project Systems module

+ Strong understanding and experience integrating SAP PS other SAP modules for customer projects

+ Month-end and period-end process solution experience

+ SAP Finance/FICO experience

+ S/4 HANA implementation experience

+ Participation in at least 4 end-to-end SAP Finance/Project Systems implementations, and in a workstream sub-lead or lead role on at least 2 implementations

+ Experience presenting to clients or other decision makers

+ Ability to travel up to 50% based on work you do and the client and industries/sectors you serve

+ Bachelor's degree or equivalent

Desired:

+ Prior "Big 4" consulting experience

+ Experience leading pre-sales, proposal, and RFPs

+ Experience managing senior-level client relationships.

+ Greenfield implementation experience

+ Experience delivering projects using SAP ASAP and Agile methodologies

+ Signavio experience

+ Master's degree

Information for applicants with a need for accommodation :

Wages + Salary

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#SAP23

#EPCORE

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA DCSC/JT INTEROPERABILITY TEST CMD. Responsibilities Testing and evaluating the cybersecurity and cyber survivability of information systems. Serve as team leader or team member on projects. Establishes priorities and objectives of projects. Set overall objectives and the resources available to complete assignments and projects. Prepare and present formal and informal briefings and reporting to chain-of-command management. Identify need for policy and process revisions to address changing cyber test objectives. Prepare, justify, and/or administer the budgeting and scheduling for cyber test events. Monitors expenditures and schedules to ensure cost-effective and responsive support of project(s). Plan for and conduct automated and manual testing to efficiently and effectively determine a system’s ability to meet developmental, operational, and cybersecurity requirements by means of vulnerability, penetration, and threat assessment. Requirements Conditions of Employment Qualifications This announcement will be used to fill positions with an entry grade of GG-11,or GG-12 with a target grade of GG-13. The minimum salary for grade GG-11 is $73,858, the maximum salary is $96,012. The minimum salary for grade GG-12 is $88,525, the maximum salary is $115,079. The minimum salary for grade GG-13 is $105,268, the maximum salary is $136,852. In order to qualify for this position, you must meet the requirements described below. Basic Requirements: GG-11 Attention to Detail -experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague. Customer Service - experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs. Oral Communication - experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience. Problem Solving - identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions. GG-12 and GG-13 Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. Qualifying Experience: GG-11: To qualify at the GG-11, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience assisting with the application of cybersecurity concepts, principles, practices, and policies of information technologies. Experience with methodologies in cyber test and evaluation (T&E) of information systems. . GG-12: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience assisting with the application of cybersecurity concepts, principles, practices, and policies of information technologies. Experience with methodologies in cyber test and evaluation (T&E) of information systems. GG-13: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience with the application of cybersecurity concepts, principles, practices, and policies of information technologies. Experience with methodologies in cyber test and evaluation (T&E) of information systems and create new methodologies, as necessary. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education GG-11 Substitution of Education for Experience: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the qualifying experience requirement. If you are using education to substitute for the qualifying experience, you must submit transcripts at the time you apply. There is no substitution of education for the qualifying experience at the GG-12 and GG-13 grade level. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education . Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services. Additional Information This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. Telework availability will be based upon the mission requirements and supervisory determination Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. This is a covered position and the person selected for this position must complete an OGE Form 450, Confidential Financial Disclosure Report within 30 days of appointment pursuant to 5 CFR 2634.903(b) (DoD 5500.7). We may use this announcement to fill additional vacancies within 90 days of the closing date. Moving costs MAY be paid. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. Recruitment, relocation, or retention incentives MAY be authorized. The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference. Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. For more information on the Cyber Excepted Service Personnel System, click here. For more information on veterans' preference, click here. For more information regarding qualifications requirements, click here. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

About Us
UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice
Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Job Description - Programmer Analyst II-III
Be Part of Our Story.

We are looking for a Programmer Analyst to join our IT Business Applications team working with Oracle eBusiness, Hyperion EPM and Power Plan applications.

What you will do

Create custom solutions to integrate enterprise applications internally and with partners.
Develop software testing, validation requirements, and use cases during the design process.
Gather business requirements and recommend solutions to clients for the improvement of existing or proposed systems.
Collaborate with IS infrastructure, network, and security teams to develop technical requirements necessary to implement a successful project.
Perform feasibility evaluations, estimates system analysis and programming time, computer resources, and related costs.
What you bring

Bachelor’s degree in Information Technology or related field, or high school diploma and equivalent experience.
5 or more years programming experience.
Demonstrated aptitude for programing skills.
Understanding of System Development Life Cycle.
Excellent verbal and written communications skills.
*See full job description below.

Position Description

Creates new custom solutions to integrate enterprise applications both internally and with vendors and partners that ensure on-time, cost-effective delivery with minimal system and business impact while maintaining compliance with IT and product architecture. Supports complex enterprise wide IT applications used by multiple business units and external partners. Assists IS personnel and consults with business clients in the use of information technology and application systems. Works directly with application vendors, application service providers, SaaS, and cloud computing providers to meet UNS business needs. Works closely with the IT Enterprise Architecture team to ensure application architecture is consistent with overall IT architecture direction. This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

Position-Related Responsibilities

Programmer Analyst II

Designs, develops, troubleshoots, supports, and configures information systems to support business processes across multiple departments and business units.
Develops designs, program specifications, data access, output reports, and input specifications. Assures that the design, programming, testing and documentation for assigned systems are correct, complete and up-to-date.
Designs, develops, troubleshoots, and maintains software interfaces to enterprise systems using approved SOA middle-tier tools as defined in the IT corporate standards.
Reviews work requests from clients and develops estimates for work to be performed based on industry standard estimation methodology.
Gathers business requirements and recommends solutions to clients for the improvement of existing or proposed systems to enhance the functionality being delivered.
Works with off shore partners under a global delivery model as required.
Collaborates with IS infrastructure, network and security teams to develop technical requirements necessary to implement a successful project with minimal risk.
Educates clients in understanding the operations and capabilities of their information systems.
Participates in a team environment and performs assignments as requested by the group or team lead. Executes multiple project assignments and coordinates priorities with team leads and clients.
Continually increases the understanding of utility business functions and processes and functionality in chosen technology track.
Efficiently utilizes Information Services standards, tools, equipment, and training.
Conforms to corporate procedures and Information Services guidelines.
Works with internal and external auditors to validate application controls and compliance.
Develops software testing, validation requirements, and use cases during the design process.
Performs other job-related duties as assigned by management.
Performs feasibility evaluations, estimates system analysis and programming time, computer resources, and related costs.
Performs the project leader role for small projects, directing and reviewing the work of team members.
Serves as a mentor to other IS personnel to enhance their capabilities.
This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.
Programmer Analyst III

Responsibilities of Programmer Analyst II
Designs and writes complex functional specifications and programs.
Creates new custom solutions when supported applications don’t include required functionality.
Improves application proficiency.
Utilizes project management techniques to develop project plans and track progress to optimize project resources. Coordinates project priorities with team members, team leaders and other IS Department groups.
Performs the project leader and/or technical lead role for small to medium projects by assigning, directing and reviewing the work of team members.
Works closely with chosen technology track vendors to understand the vendor application roadmap and potential impact on UNS business.
Knowledge, Skills & Abilities
(Equivalent combination of education and experience will be considered.)

Level II
Minimum Qualifications

High school diploma or GED
Minimum 5 years programming experience, with some demonstrated abilities in project management and business requirements definition.
Ability to exercise flexibility, initiative, good judgment and discretion.
Good organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.
General understanding of the System Development Life Cycle (SDLC).
Preferred Qualifications

Bachelor’s degree in Information Technology, or equivalent education and/or experience.
2 years’ experience with products and functionality in chosen technology track.
Excellent communication skills, both verbal and written.
Demonstrated aptitude for programming skills.
Good understanding of systems integration principles.
Level III
Minimum Qualifications

Typically has a minimum 8 years of experience in Information Technology with demonstrated experience in programming, project management, requirements definition, program development and systems design.
Demonstrated ability to envision new software solutions.
Demonstrated ability to make presentations to customers or professional peers.
Demonstrated ability to lead small project teams consisting of 2-4 technical resources, or serve as a project Technical Lead.
Good understanding of the business processes supported.
Detailed understanding of the System Development Life Cycle (SDLC).
Preferred Qualifications

Bachelor’s degree in Information Technology, or equivalent education and/or experience.
5 years’ experience with products and functionality in chosen technology track.
2 or more years of successful project management experience.
Good understanding of systems integration and Services Oriented Architecture (SOA) principles.
Demonstrated aptitude for team leadership.
Excellent communication skills, both verbal and written.
Demonstrated aptitude for programming skills.
Good understanding of systems integration principles.

Pay Rate: Competitive salary based on qualifications and experience

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

**About this role:**

Wells Fargo is seeking a Senior Network Engineer who covers jobs responsible for direction and support for computer-based information and communication systems, including technical, programming and development, network communications, and systems analysis.

**In this role, you will:**

+ Troubleshoot and escalated complex network issues for Wells Fargo Bank

+ Participate in major incident management conference calls and associated bridge-lines

+ Work on tickets escalated from tier 2 support

+ Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices

+ Work with advanced technology functions (priority support) / Cisco TAC

+ Work like a subject matter expert for the entire network infrastructure of the bank while supporting technologies like routing, switching, F5, firewalls and proxies.

+ Mentor and train tier 1 and tier 2

+ Open change controls and emergency break-fix change records

+ Engage Cisco (NOC and HTTS) Support

+ Work on Sniffer/ Infinistream capture

+ Troubleshoot issues related to firewalls, load balancers and proxy appliances

+ Work with vendors on complex vendor escalations and issues

**Required Qualifications:**

+ 4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 4+ years of Network Support experience in NOC Operations or similar environment

+ Understanding of routing & switching concepts (RIP / OSPF / BGP)

+ Ability to quickly analyze and troubleshoot data and voice network outages Resolve large admin/Enterprise issues

+ Extensive hands on experience in all Cisco routers, switches, wireless devices; Cisco, Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN

+ Experience on Arista hardware is a plus

+ Excellent customer service skills and communication skills

+ Ansible knowledge is a plus

+ Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)

**Posting End Date:**

7 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-353484-3

**Updated:** Mon May 06 00:00:00 UTC 2024

**Location:** TEMPE,Arizona

**Our values start with our people, join a team that values you\!**

We are the nation’s largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\.

As part of our team, you will experience:

+ **Success\.** Our winning team pursues excellence while learning and evolving
+ **Career growth\.** We develop industry leading talent because Ross grows when our people grow
+ **Teamwork\.** We work together to solve the hard problems and find the right solution
+ **Our commitment to Diversity, Equity & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide\. With 2022 revenues of $18\.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\.

Come see what’s in store: https://jobs\.rossstores\.com/creative/about

**GENERAL PURPOSE:**

The IT Manager I is responsible to lead a team of IT professionals to provide IT Infrastructure and end\-user technical support to the Ross Supply Chain Distribution Center Operations team\. Works with the IT and business management teams to define overall technical direction\. Coordinates the efforts of internal and external staff, and of key business partners in the support of existing production systems and in the execution of new system projects\. Serves as a functional and/or technical expert in one or more disciplines\.

**ESSENTIAL FUNCTIONS:**

• Manages a high\-performance team of employees and 3rd party service providers in the support of existing and future distribution center production systems, and in the execution of new technology or infrastructure projects\.

• Provides Hands\-on leadership of the DC IT Operations Team in the day\-to\-day assessment, installation, monitoring and maintenance of end\-user computing hardware and software, mobile devices, handheld RF devices, and wireless infrastructure\.

• Maintains a strong working relationship of trust with local DC Operations leadership and associates\.

• Works closely with DC Operations, Maintenance, Training and other DC Support Teams to ensure maximum system uptime and DC Operations\.

• Provides coaching and direction to direct reports to empower them to provide superior internal customer service to Distribution Center users\.

• Encourage the growth of all direct and/or indirect reports through skills development, objectives and goal setting\. Hold direct reports accountable for meeting performance standards and departmental performance goals; mentor staff; measure staff performance and complete regular performance reviews and rankings\.

• Ensures end user incidents are resolved in a timely and cost\-effective manner\.

• Partners with other IT Leaders within the organization to oversee operation of the company's technology infrastructure, including: Networking, Software Engineering & Development, Data Management, Client Computing, Security / Compliance and Help Desk\.

• Maintains open communication to IT Sr\. Management to keep them apprised on DC IT support and project issues\.

• Identifies new methods of improving system performance and stability\.

• Drafts, updates, and maintains DC IT Operation standard operating procedures\.

• Monitors and track IT assets purchased\. Keep asset inventory up\-to date and track lifecycle\.

**COMPETENCIES:**

**People**

• Building Effective Teams \(for managers of People and/or Projects\)

• Developing Talent \(for managers of People\)

• Collaboration

**Self**

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

**Business**

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

**With particular emphasis on the following specific position\-related competencies:**

• Planning

• Communication \(Verbal and Written\)

• Conflict Management

• Time Management

• Motivating Others

• Customer Focus

• Dealing with Ambiguity

• Problem Solving

**QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**

• 5\-10 years' experience as an IT Operations Manager overseeing a team of 3\-5 employees\.

• Undergraduate degree or equivalent work experience in information systems, computer science, or a related technical discipline\.

• Demonstrated ability to thrive in an ambiguous and fast\-paced IT environment\.

• Demonstrated ability to prioritize time and tasks with little direction in order to complete work on schedule\.

• Excellent planning and organizational skills\. Demonstrated ability to bring order to complex and competing demands\.

• Proven skills in leadership development and team building\. Ability to share expertise to team in order to motivate and coach them to improve their performance\.

• Hands\-on leadership style with strong analytical problem\-solving skills to help the team in complex problem solving and project execution\.

• Exemplary customer service skills and communication etiquette\.

• Demonstrated exceptional professionalism in communication, demeanor, and teamwork with customers, peers, and management\.

• Experience working with stakeholders to communicate issues while balancing business expectations\.

• Ability to effectively communicate at all levels of the organization\. Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences\.

• Ability to be flexible and willing to work extended hours when necessary\.

**Preferred Qualifications:**

• Experience in a Distribution environment\.

• Project Management experience\.

• Microsoft, Cisco, or other IT Professional Certifications\.

• Extreme / Aruba Wireless expertise\.

**PHYSICAL REQUIREMENTS/ADA:**

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others\. Regular attendance also is a requirement of the position\.

Job occasionally requires bending, kneeling, reaching and lifting to 50 pounds\.

May require occasional driving and/or traveling overnight for business functions or site visits\.

This role requires full\-time in\-office presence, including to engage in in\-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback\.

**SUPERVISORY RESPONSIBILITIES:**

Sr\. Systems Administrators

Systems Administrators

Assistant System Administrators

**DISCLAIMER:**

This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\.

Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.