Computer and Information Systems Manager Careers

Wolters Kluwer Global Business Services (GBS) is designed to provide services divisional business units in the areas of technology, sourcing, procurement, legal, finance, and accounting. GBS promotes team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications.

This position is part of the GBS IT Infrastructure Division that provides holistic support for numerous IT domains including Project Management, Hosting (including Cloud Computing), Network, Telecom, Unified Communications, End User Computing, and Information Security. The GBS Network Design Engineering team oversees Wolters Kluwer’s Enterprise Network, spanning multiple public/private clouds, data centers, and offices in North America, Europe, and Asia Pacific.

As part of this team, the Lead Network Design Engineer will be responsible for design, solutioning, and implementation of an SDN-based Enterprise Network which spans over 100 global locations and is integral to the company's success. You will provide reactive support for escalated networking issues and proactive project support to enable our SD-WAN based Enterprise Connectivity Transformation initiatives.

Our Lead Network Design Engineers are required to be Subject Matter Experts within the fields of traditional, cloud, and software defined networking and can translate highly technical subjects to stakeholders whilst engaging, steering, and guiding mid-level Network Design Engineers in delivering network projects and solutions.

Our Lead Network Design Engineer’s primary focus is to collaborate with Network Architects on high level architectural network designs and synthesize them into deployable low-level designs for sub-domains related to Network technologies including both emerging and traditional technologies. They are required to prove out and test network designs, solutions, and tools through Proof-of-Concept activities, and ensure the delivery of these deployments is transitioned to operational networking teams effectively and consistently with accompanying artifacts including design and standard operating procedure documentation to ensure operational continuity as the deployments go to production.

This is a hands-on role and presents an exciting opportunity for anyone passionate about working with large-scale Enterprise Networks, especially with a focus on public cloud technologies.

**Essential Duties and responsibilities**

**Strategy and Architecture:**

+ Uses appropriate tools, including logical models of components and interfaces, to contribute to the development of network designs. Produces detailed component specifications and translates these into detailed low-level designs for implementation. Provides advice on technical aspects of enterprise networking and ensures that relevant technical strategies, policies, standards, and practices (including security) are applied correctly.

+ Maintains an in-depth knowledge of emerging and traditional network technologies and provides expert advice regarding their application. Can supervise specialist consultancy as well as internal network engineering activities.

+ Takes responsibility for the design, procurement, installation, upgrade, operation, control, maintenance, monitoring, and effective use of network infrastructure components. Ensures that operational problems are identified and resolved. Provides appropriate status and other reports to specialists, users and managers. Ensures that operational procedures and working practices are fit for purpose and current.

+ Provides expertise and support on use of networking methods and tools.

**Development and implementation:**

+ Designs and deploys first-of-a-kind infrastructures and tools for networks which meet business needs and considers target environment, performance, security requirements, and existing systems.

+ Translates high-level designs into low-level designs and produces detailed low-level design and standard operating procedural (SOP) documentation.

+ Takes responsibility for first-of-a-kind installation projects, providing effective team leadership, including information flow to and from the customer during project work. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.

+ Designs test cases and creates test scripts and supporting data, working to the specifications provided. Interprets, executes and records test cases in accordance with project test plans. Analyses and reports test activities and results. Identifies and reports issues and risks.

+ Participates in and follows all Governance processes including Engineering Review Council (ERC).

+ Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. May carry out early support activities such as providing support advice to initial users.

+ Research and develop new WK Network Services and Standards for SD-WAN, WAN, ISP, and other network transports including emerging network technologies.

+ Develops new network transport services to support emerging WK application requirements such as IP Video, connectivity to cloud hosting providers, unified communications integration, QoS, etc.

+ Research and develop solutions that require integration of security, EUC and network technologies.

+ Develops technical transformation plans, business cases and Carrier Contract changes as needed to foster adoption of new data transport technology.

+ Synthesizes network technical, service management, and functional requirements specifications.

+ Integrates infrastructure from M&A activity into WK centralized network tools and contracts.

+ Develops and manages all network service engineering plans and strategies.

+ Develops long range strategy for network equipment, networks, and tools.

+ Manages all documentation related to network infrastructure.

+ Maintains knowledge of applicable network technologies by reviewing technical literature and attending training.

+ Drives conversion of legacy and non-standard networks and services to the WK Global Standard set of services.

+ Utilizes common DevOps and CI/CD tools such as Jira, Azure DevOps, Jenkins Octopus Deploy, GitHub Enterprise, etc.

**Delivery and Operation:**

+ Manages and assures all network ITIL processes are followed (e.g., Change, Request, Problem).

+ Monitors network component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular network resource or service.

+ Provides technical expertise to enable the correct application of operational procedures.

+ Uses network management tools to determine network load and performance statistics.

+ Utilizes system administration tools as required to manage, monitor, and maintain network systems.

+ Contributes to the planning and implementation of maintenance and installation work for first-of-a-kind deployments, including building and management of network systems and components in virtualized computing environments.

+ Implements agreed network changes and maintenance routines.

+ Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures.

+ Provides reports and proposals for improvement, to specialists, users, and managers.

+ Develops RFIs, RFQs and RFPs, and manages vendor response processes.

+ Creates Business Cases for new networks, network services, and network upgrades.

+ Drives internal WK and vendor resources to improve availability and performance of al network services.

+ Monitors outsourcing relationships, performance, and workflows to assure the outsourced service meets WK needs Service Level Agreements (SLAs).

+ Coordinates with WK Sourcing and Legal teams to develop / modify new service contracts.

+ Coordinates with other region Network Service Leads to ensure global standards are met and that global projects are architected, designed, and implemented consistently.

+ Interfaces with other WK and Vendor domain experts and project managers to develop and deliver solutions that cross multiple technical domains.

**Other Duties**

+ Performs other duties as assigned by management

**Education:**

Bachelor's in a STEM field.

Ma

**Experience:**

+ 8 or more years in a technical network position

+ 5 or more years network Engineering

+ 5 or more years of experience in a large, global environment

+ Experience working in a DevOps or oriented IT environment highly desirable

**Other Knowledge, Skills, and Abilities preferred:**

+ Software Defined Networking (SDN)

+ **SD-WAN** and traditional WAN and LAN technology design

+ DNS and SSL Certificates

+ Automated, virtualized, software defined (Infrastructure as Code), devops implementation experience is highly desirable

+ Network Monitoring and Observability

+ **Cloud networking** and cloud connectivity, preferably with Azure and/or AWS

+ Internet Connectivity

+ Routing Protocols (eBGP/iBGP/OSPF)

+ Network Security (Zero Trust, ZTNA, ZTA, Micro Segmentation, etc.)

+ Web Content Filtering (zScaler, Fortigate, etc.)

+ Wireless Access (WAPS)

+ IP Addressing (Schemas, VLANS, DNS, DHCP)

+ Remote Access Services (Client VPNs, etc.)

+ Extranets and Site to Site VPNs

+ MPLS Network – Routing and Circuits

+ Voice and video over IP (VVoIP)

+ Quality of Service/Experience (QoS/QoE) and Class of Service (CoS)

+ Differentiated Services Code Point (DSCP) and Explicit Congestion Notification (ECN)

+ WAN Optimization

+ Firewalls

+ Load Balancers

+ Unified Communications including Audio, Web, and Video Conferencing

+ SIP

+ Switching technologies

+ Network Management tools such as SolarWinds, CloudFlare, InfoBlox, Zabbix, ThousandEyes, PRTG, etc.

+ Experience provisioning and managing networks with automation tools including Ansible and/or **Terraform**

+ Experience automating devices like **zScaler,** Fortinet, Arista, Juniper, Cisco, Palo Alto, Ciena, F5, etc.

+ Experience on SD-WAN products such as Cisco, VeloCloud, Viptella, etc.

+ Experience with Network Policy & Network Access control tools such Cisco ISE

+ Knowledge of Compliance and Data Privacy

**Soft Skills Required:**

+ Experience leading a team of mid-level engineers

+ High aptitude for technology

+ Excellent analytical and problem-solving abilities

+ Excellent communication and presentation skills

+ Project management skills: Agile, financial/budget management, scheduling, and resource management

**Preferred**

+ Experience with **POC (Proof of Concept) Network designs**

+ Experience working with **low level designs**

**Physical Demands**

Normal professional office environment.

**Benefits:**

A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters**

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**About the role:**

At Takeda, we are a forward-looking, world-class R&D organization that unlocks innovation and delivers transformative therapies to patients. By focusing R&D efforts on four therapeutic areas and other targeted investments, we push the boundaries of what is possible in order to bring life-changing therapies to patients worldwide.

Join Takeda as an Associate Director, Global Regulatory Project Management and Strategic Planning - Neuroscience where you will partner with the Global Regulatory Lead (GRL) on Global Regulatory Teams (GRTs) to ensure global regulatory project plans for program / product of medium complexity are established and maintained, and plans & directs the seamless execution of the GRT goals. You will also lead cross-functional project submission working groups (SWG) to deliver successful submissions/filings and outcomes with Health Authorities (HA) for early to late-phase programs by providing effective Project Management leadership, oversight, direction and planning. You will directly support program GRL by ensuring project management and regulatory operational support for the asset is effective, seamless and delivering to expectations. Perform regulatory operational activities and directly oversees vendors providing operational support for assigned programs. You will report to Director, GRO Regulatory Project Management and be a part of the Global Regulatory Affairs Team.

**How you will contribute:**

+ As Associate Director, Global Regulatory Project Management and Strategic Planning, you will partner with the program Global Regulatory Lead (GRL), co-lead and facilitate product-specific Global Regulatory Team (GRT) meetings and cross-functional submission working groups (SWG) meetings, to oversee, plan and deliver GRT goals and regulatory submissions in accordance with regulatory strategy for moderately complex programs and submissions.

+ Partner with the GRL to ensure Global Product Team (GPT) regulatory goals are cascaded and that the Global Regulatory Strategy Plan is operationalized and executed upon. Ensure seamless alignment of operational plans with Global Project Management (GPM) team and Therapeutic Area Units (TAUs)/Business Units (BUs) asset strategies.

+ Proactively drive GRT and SWG project teams, establish appropriate level of urgency, and maintain focus on deliverables. Proactively lead teams to identify and recommend solutions to problems and pathways to overcome timeline concerns and barriers for strategy execution. Develop and maintain integrated regulatory project plans and integrated SWG plans.

+ Provide and oversee regulatory operational support activities for assigned programs within the TAU. Ensure out-sourced regulatory operational deliverables by third parties and vendors meet all program timelines and company standards. Liaise and proactively engage with third party stakeholders to ensure smooth, effective and timely work flows. Operational support may include, but not limited to drafting and preparation of forms and cover letters, providing logistical support for health authority meetings, coordinating briefing book roundtables, drafting regulatory notifications, coordinating and managing regulatory document workflows, inputting information into regulatory information management systems, preparing, checking and tracking regulatory data and lists etc.)

+ Prepare and deliver reports and metrics on major regulatory milestone status, potential critical issues, constraints, bottlenecks, regulatory risks, mitigation management (and proposed solutions to support decision-making) for assigned programs. Collaborate with the GRL in presenting operational strategies and plan statuses to key stakeholders (e.g. GPT members, Regulatory Leadership. TAUs & BUs) as appropriate, through both scheduled and ad-hoc updates.

+ Drive decision-making processes and escalate issues, as needed, ensuring proactive planning is taking place to enable delivery of all regulatory milestones for assigned programs.

+ Elevate high-impact business critical issues and potential critical issues together with proposed plan of action, as appropriate, in a timely manner to GRL and management.

+ Drive continuous improvement by recommending, planning and implementing process changes through proactive engagements with cross functional team members, Global Regulatory Affairs TAU colleagues and Global Regulatory Project Management and Strategic Planning (RPM&SP) head. Identify and propose solutions for addressing potential systemic bottlenecks and constraints. Conduct lessons learned sessions for assigned programs; track project variances and identify root causes; detect, raise awareness and develop plan to address systemic concerns/issues.

**Minimum Requirements/Qualifications:**

+ Bachelors degree required. Empahsis in Science preferred.

+ Advanced degree preferred

+ 6+ years of related experience, preferably with 4+ years in regulatory.

+ Advanced education or credentialing in regulatory affairs and project management preferred.

+ Expertise with project management related software and tools (e.g. MS Project, OnePager, Office Timeline, SharePoint etc).

+ Significant experience in global drug development regulations, regulatory submissions, lifecycle management, compliance, business systems technology and process is required.

+ At least one major (original or supplement) and several minor (amendment) filing experiences in one or more jurisdictions, along with eCTD experience is preferred.

+ Understanding of scientific principles and regulatory standards/requirements relevant to global drug development and post-market support.

+ Proven ability to provide regulatory operational support and guidance.

+ Able to deal with issues of critical importance, provide regulatory operational advice and making reasoned decisions on regulatory operational issues.

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy.

**Takeda Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

Massachusetts - Virtual

**U.S. Base Salary Range:**

$149,100.00 - $234,300.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

Massachusetts - Virtual

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

\#LI-Remote

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

Job Description

**QTS Data Centers is a Blackstone REIT Portfolio company**

**QTS Data Centers** is seeking a **Project Manager II – DCIM** ( **Data Center Infrastructure Management (DCIM)** to be based at our **Phoenix, AZ** **campus or one of our other larger data center campuses : Irving, TX, Ashburn/Richmond, VA or other growth sites,** . **Quality Technology Services (QTS)** is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of QTS Mega Data Centers throughout North America and Europe. **We are expanding our corporate DCIM/Controls Engineering team as the company continues to scale.**

The **Project Manager II – DCIM** effectively plans, manages, and delivers the internal DCIM projects on time and within budget. This entails facilitating communication between different team members (e.g. Facility Operations, Technical Operations, external integrator partners, etc), different stakeholders both internal and external to the organization, and ensuring adherence to existing company guidelines. The ideal candidate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and can operate effectively in a fast-paced, cross-functional matrixed environment.

**RESPONSIBILITIES, other duties may be assigned.**

+ Works with DCIM and Operations teams to complete technical discovery.

+ Applies project management expertise to ensure accurate and timely delivery of services

+ Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables

+ Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices.

+ Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes.

+ Manages multiple projects and tasks in a deadline-driven environment and completes projects on time

+ Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations.

+ Continually develops and improves internal processes and documentation within the organization.

Qualifications

**BASIC QUALIFICATIONS**

+ Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience.

+ Seven or more years of Project Management experience

+ Proficient with Microsoft Office suite.

+ Experience building detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews.

+ Experience managing complex, strategic programs with multiple sub-projects/workstreams.

+ Experience managing projects with scope including SCADA, PLC, DCS, or other industrial control systems

+ US Citizenship for this position is required by law due to federal customer contracts

**PREFERRED QUALIFICATIONS**

+ Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity.

+ Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.

+ Experience with Project Management applications and visualization tools such as MS Project, Smartsheet, and Tableau

+ Experience in managing industrial control system platform migration and upgrade projects including Aveva System Platform and Rockwell Automation.

+ PMP certification

**KNOWLEDGE, SKILLS AND ABILITIES**

+ Excellent interpersonal skills with the ability to interface with Senior Management

+ Strong facilitation skills.

+ Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects.

+ Strong communication, organization, and management skills.

+ Strong time management and interpersonal skills.

+ Ability to prioritize in a fast-paced environment.

**TOTAL REWARDS**

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.

At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.

We are powered by people.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

+ Roth and Traditional 401(k) matching contributions with immediate vesting

+ Every employee is bonus or commission eligible

+ Generous PTO Accrual plus additional Paid Volunteer Days

+ Paid Holidays Annually/Holiday compensation when worked

+ Pet and Legal Insurance

+ Q-Rest Sabbatical Program

+ Q-Anniversary Service Award Program

+ Parental Leave for primary and secondary caregivers

+ Military Benefits Package

+ QTS Charitable Matching Gift Program

+ QTS Scholarship for Employee Dependents

+ QTS Crisis Fund

+ Wellness Program

+ Tuition Reimbursement Program

Project Managers lead and direct teams accountable for achieving project objectives, effective integration of new systems and technologies, meeting time and budget requirements, directing all project resources in accordance with guidelines, in order to realize the desired business goals for the project(s) while driving strong customer satisfaction.

**Your role:**

+ Formulates the project plan, in accordance with the goals and timing, as defined by contract; specifies the staffing of the project, resources required, anticipated costs, risk assessment and quality standards to be used;

+ Manages the overall customer satisfaction by balancing scope, pricing, and scheduling decisions with what was purchased and forecasted;

+ Controls the project budget and project progress, evaluates all project initiatives as to feasibility, takes corrective actions when necessary and generates adequate reporting;

+ Leads the project, within the project budget in terms of quality, customer satisfaction, time, information and organization, monitoring progress and managing external resources;

+ Ensures appropriate communication between implementation team members to ensure success, efficiency and risk mitigation;

+ Directs project team members and gives them operational guidance;

+ Creates and executes explicit action plans that satisfies both customer and business goals;

+ Works collaboratively with implementation teams;

+ Reports on employees’ performance to the hierarchical superior of the employees for the purpose of appraisal and may make proposals for training.

**You're the right fit if:**

+ Bachelor’s Degree in Computer Science, Information Systems, other related field, or equivalent combination of academic and work experience;

+ Minimum 5 years of experience in healthcare information technology or equivalent combination of related experience and education - experience in radiology or cardiology informatics, or similar domain preferred

+ Strong analytical capacity with excellent troubleshooting skills

+ Strong knowledge of the following: Hardware solutions, Virtual computing environments, Networking solutions

+ Basic knowledge of the following: DICOM and HL7 and Clinical workflows

+ Experience in customer service delivery with a focus on project management

+ Ability to complete tasks on-time independently with minimal guidance

+ Superb customer service skills, including high-level professional demeanor and excellent interpersonal communication skills

+ The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.

+ US work authorization is a precondition of employment. The company **_will not_** consider candidates who require sponsorship for a work-authorized visa, now or in the future.

+ Company relocation benefits **_will not_** be provided for this position. For this position, you must reside in the Midwest or Western United States.

+ You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

**About Philips**

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

+ Learn more about our business.

+ Discover our rich and exciting history.

+ Learn more about our purpose.

+ Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

**Philips Transparency Details**

The pay range for this position is $74,750 to $138,000, annually. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

Embark on an electrifying journey spearheading the development of cutting-edge power generation resources, shaping the future of energy sustainability and reliability.

**Renewable Resource Development-Project Manager**

Location: **Tempe, AZ - work is hybrid (minimum of 2 days/week) or possibly Remote**

Contract Length: **12 months to start, very likely to extend**

Pay: **$84.00 - $94.00 per hour (depending on experience)**

Summary:

+ Assumes the role of project leader in the development of new power generation resources.

+ Leads and coordinates internal teams and external consultants on all aspects of resource development activities.

What You'll Do:

+ Lead the investigation and evaluation of future resource options to meet load requirements and corporate goals.

+ Act as project leader in the development of new generation resources, overseeing all phases from site selection to issuance of necessary agreements.

+ Coordinate project activities with internal departments and external consultants/contractors.

+ Present analysis results and recommended actions to leadership, stakeholders, and customers.

+ Mentor and train new analysts and engineers in resource planning and development.

+ Manage budgets for major projects, including planning, design, and construction.

What It Takes To Succeed:

+ Minimum 8 years of professional experience in a related field.

Education:

+ Bachelor's Degree from an accredited institution.

Additional Information:

+ Requires an experienced Project Lead familiar with siting and developing new power generation resources.

+ Successful implementation of these projects is critical for meeting future reliability needs and transitioning to a lower carbon future.

+ Projects have significant reputational, political, and financial implications.

+ Focus on developing resources to support reliability and carbon reduction goals at the lowest cost for customers.

+ Requires in-depth knowledge and experience with site selection, regulatory compliance, conceptual design, permitting, cost estimation, and scheduling across various resource types (thermal, solar, wind, geothermal, etc.).

**Pay Details:** $84.00 to $94.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

**Job Summary:**

MUFG is seeking hands on senior software engineer interested to build and drive end-end DevSecOps solution in Azure DevOps or GHE. This position is critical to the building and enabling DevSecOps capabilities for the rest of the bank's lines of business teams to build their applications. This individual should have forward-thinking and deep interest in developing DevSecOps strategy with SDLC Governance, compliance and security in mind.

**Major Responsibilities**

+ Develop the strategy, achieve business and engineering buy-in, and support execution toward the target architecture across the enterprise

+ Provide business, application, and technology insight in feasibility discussions with delivery team members, product managers, business partners, and platform owners

+ Define, execute, and continuously improve our internal software engineering processes

+ Establish future state architectures for applications. Helps build IaC automated pipelines for managing application infrastructure, provide expertise in setting up DR failover procedures as well as application backup and restore processes.

+ Implement smoke tests, regression tests, and performance tests for applications.

+ Build the DevSecOps capabilities by providing software design in various capabilities. You cross-collaborate with other senior technical team members and other developers to conceptualize, design, and deliver innovative technology solutions.

+ Interact with various leadership, technology, product, and business teams across MUFG. Help them onboard DevSecOps environment and support developers across the bank.

+ Perform complex application design and programming activities in the latest technologies: Java, Node, REST, microservices, AWS/Cloud infrastructure, Kubernetes, Docker, Jenkins, Azure DevOps, GitHub Enterprise

+ Provide technical leadership in terms of architecting applications, mentoring developers, making smart technology decisions, and more

**Qualifications:**

+ Bachelors in Computer Science or related field or equivalent experience

+ Minimum of 7-10 years of programming/development experienceMinimum 5-8 years of hands-on solution engineering experience

+ 6+ years of experience in enterprise, application, and/or information architecture preferred

+ 4-5 years working with teams in building and deployment of application on Micro-Service Oriented Architectures, Containerization, Infrastructure as Code, OpenShift, Kubernetes, Azure/AWS/Cloud infrastructure.

+ 4-5 years' experience with CICD tools like Jenkins, Azure DevOps, Tekton, ArgoCD, GitHub Enterprise.

+ 5+ years’ experience with Java, python, Node, .Net, Angular, or React

+ Experience with SCA, SAST(SonarQube, Veracode, Nexus), SBOM and DAST(OWASP Zap), Hashicorp vault/Conjure/Azure Vault.

+ Expert experience in DevSecOps, cloud and security architecture, principles, interfaces, and protocols

+ Experience in cloud networking, security, and automation

+ Familiarity with financial services and banking regulatory frameworks and compliance standards

+ Experience designing enterprise solutions that support functional and non-functional requirements

+ Experience creating diagrams and written summaries to explain an enterprise level architecture design to business, technology, and executive stakeholders

+ Experience developing roadmaps to sequence delivery of a target state architecture through prioritized phases

+ Experience designing solutions to optimize and automate business processes

+ Experience utilizing a variety of specific tools and toolkits for the development and support of applications

+ Experience with major public cloud offerings and how to design solutions that are built around these technologies (AWS, Azure, Google Cloud Platform, and similar)

+ Extensive experience in designing and implementing large-scale business solutions.

+ Familiar with Agile Development Methodology

+ Ability to serve as a senior technologist and architectural advisor directly influencing a large information technology organization

+ Ability to communicate findings and recommendations effectively and efficiently

+ Ability to present information to wide variety of audiences, including senior management

+ Ability to research and learn new methodologies and technologies and bring knowledge to the team.

The typical base pay range for this role is between $138K - $1186K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

**Our Culture Principles**

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

**Major Responsibilities**

+ Create new data analytics including the analysis of metrics and risk assessment results, where needed

+ Identify opportunities to automate processes for compliance monitoring tool optimization and efficiencies Use statistical methods to analyze data and generate useful business reports

+ Work with management team to create a prioritized list of needs for each business segment

+ Identify and recommend new ways to save money by streamlining business processes

+ Use data to create models

+ Work with department managers to outline the specific data needs for each business method analysis project

**Qualifications**

+ Bachelor's degree in Computer Science or a closely-related discipline

+ 8-12 years of experience using SQL, ETL, Informatica, and Python

+ Strong financial industry experience

+ Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines

+ Experience working with high-performing teams in complex program execution

+ Strong understanding of waterfall and agile methods, stakeholder management, budget management, risk management, and operations

+ Ability to create and maintain relationships with a wide range of stakeholders

+ Strong project management experience within technology organization

+ Hands on project and program management experience; track record of project go live implementations

+ 4-5 Years of Technology infrastructure or application development experience

+ Extensive knowledge of data model theory, database design, structured query language (SQL), and related data warehousing practices

+ Experience with Cognos and Tableau and their respective consumption of data is preferred

+ Use of other data modeling tools will be considered with the core skill set: advanced SQL, Python (descriptive / predictive models), and Tableau Viz

+ Streamline and automate processes to ensure data lineage, consistency, integrity, and transparency

+ Lead all aspects of requirements analysis, traceability, and testing for enhancements and projects that are small, medium, or large in size and/or complexity, while supporting those functions for large cross-functional or enterprise-wide initiatives

+ Perform day-to-day operational support; may mentor other analysts

+ Participate in the design and delivery of solutions that support the fundamental data and governance process

+ Handle multiple simultaneous data and reporting projects

+ Understand and translate business needs into data models supporting long-term solutions

+ Work with application developers to implement data strategies, build data flows, and develop conceptual data models

+ Create logical and physical data models using best practices to ensure high data quality and reduced redundancy

+ Optimize and update logical and physical data models to support new and existing projects

+ Maintain conceptual, logical, and physical data models along with corresponding metadata

+ Develop best practices for standard naming conventions and coding practices to ensure consistency of data models

+ Recommend opportunities for reuse of data models in new environments

+ Perform reverse engineering of physical data models from databases and SQL scripts

+ Evaluate data models and physical databases for variances and discrepancies

+ Validate business data objects for accuracy and completeness

+ Analyze data-related system integration challenges and propose appropriate solutions

+ Develop data models according to company standards

+ Advise colleagues and stakeholders on project limitations and capabilities, performance requirements, and interfaces

The typical base pay range for this role is between $120K - $150K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

**Our Culture Principles**

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute

The Program/Project Manager is auto finance will have and understanding of the captive finance industry, experience developing and implementing strategic projects focused on customers, data analysis, marketing and the ability to collaborate across a variety of stakeholders. You will work closely with our captive finance partners to execute against the strategies you develop. You will also partner with data analytics and finance to build business cases, track the efficacy of initiatives and answer outstanding questions from our numerous stakeholders. This role will work across lines of business outside of Chase Auto to leverage the broader Chase offerings to drive loyalty from our Private Label customers.

This role will provide you the opportunity to develop the skills and experience in developing and implementing a loyalty strategy that is both Business to Consumer (our end customers) and Business to Business (our Original Equipment Manufacturer retail partners). This includes improving our digital experience, developing loyalty offers and incentives for customers, working with multiple lines of business to improve our loyalty offers to customers, marketing to our diverse customers and supporting our retailers in driving loyalty among their customers. You will collaborate with our Private Label teams, our digital product teams, marketing and retailers.

**Job responsibilities**

+ Lead the development of loyalty strategy for our Private Label brands

+ Work across Private Label and other lines of business to develop loyalty incentives / rewards for our customers

+ Work across multiple stakeholders to implement new loyalty initiatives including determining success metrics and tracking against those metrics

+ Develop and implement initiatives to further digitize the Private Labels' processes and communications

+ Partner with the Digital and Auto product teams to better drive customer loyalty

+ Analyze internal and 3rd party data to understand our customers, marketing efforts, loyalty programs and Private Label success

+ Support reporting across initiatives and develop and present senior management presentations

**Required qualifications, capabilities, and skills**

+ Experience developing and implementing customer focused initiatives

+ Experience using data to build business cases, track projects and explain complex questions around market changes and trends

+ Ability to identify and address program execution needs in a fast-paced, ambiguous environment

+ Experience interfacing and communicating with executives and excellent written and verbal communication skills

+ Ability to work independently as well as lead cross-functional teams is required

+ Strong project management, multi-tasking, leadership skills

+ A Bachelor's Degree & 7+ years of experience in marketing, strategy, consulting or data and analytics

**Preferred qualifications, capabilities, and skills**

+ Captive Finance Experience

+ Business to Business and Business to Consumer strategy experience

+ Partner relationship experience

+ Automotive industry experience

+ Customer loyalty strategy experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**Job Description**

As technology permeates every aspect of our lives, we at Intel see an insatiable demand for processing power. Fueled by AI and the convergence of ubiquitous computing, connectivity, infrastructure, and sensing, this demand signals a new era requiring an exponential leap in computing technology. Intel's opportunity is to push the boundaries of what's possible through collaboratively innovating with our partners to create solutions to the world's biggest challenges and to deliver on our corporate purpose to improve the life of every person on the planet through our technology solutions.

Our team is focused on developing and delivering integrated marketing campaigns designed to increase Intel's perception as a technology leader, get credit for our innovations among a targeted B2B audience, and build relevance in artificial intelligence through our Bringing AI Everywhere initiative.

The campaign project manager role facilitates coordination across all cross-functional team activities, maintaining timelines, coordinating across teams, and integrating with regional execution teams. They oversee all aspects of the campaign pod projects and ensure completion of projects on time within budget and scope. They set deadlines, assign responsibilities, and monitor and summarize project progress on a regular basis. This individual will work alongside team members in the Global Media, Advertising and Campaign team, which is part of the Global Marketing Group.

**Responsibilities included but not limited to:**

+ Coordinate with product marketing, solutions marketing, digital experience, creative services, insights and regional marketing teams for project management.

+ Work with agencies for project execution and monitoring.

+ Ensure all projects are delivered on time and within scope and budget.

+ Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility as well resource availability and allocation.

+ Develop detailed project plans to monitor and track progress.

+ Manage project performance using appropriate tools and techniques.

+ Perform risk management to minimize project risks and escalate issues as needed.

+ Track project performance, specifically to analyze the successful completion of short- and long-term goals.

**Successful candidate will be:**

+ Exceptional project management and organizational skills

+ Proficiency in cross-functional, complex, project management

+ Analytical mindset with the ability to analyze project schedule, costs, and performance.

+ Excellent communication and cross-functional collaboration skills

+ Willing to manage project's budget, timeline, scope and goals.

+ Strong work ethic, initiative, and ability to work independently in a dynamically changing and often ambiguous environment.

**Qualifications**

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.

**Minimum Qualification:**

+ Bachelor's or Associate degree in business, marketing, communications or related field

+ 4 + years of cross functional project management experience.

+ Working knowledge of Microsoft Office and Adobe Workfront

**Preferred Qualifications:**

+ Experience working at a large company within the tech industry.

+ History of managing campaign and marketing related projects

+ Knowledge of artificial intelligence

**Inside this Business Group**

Global Marketing & Communications is responsible for Intel's brand management, end-user product marketing and go-to-market activation strategy for direct and indirect marketing programs worldwide

**Posting Statement**

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

Annual Salary Range for jobs which could be performed in US, Colorado, New York, Washington, California: $92,847.00-$148,355.00

*Salary range dependent on a number of factors including location and experience

**Working Model**

This role is available as a fully home-based and generally would require you to attend Intel sites only occasionally based on business need. This role may also be available as our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**

Job Description

Day to Day:

This position will monitor and control multiple z/OS mainframes distributed in two locations to ensure high availability and attainment of industry class service levels. This position performs service disruption detection, service recovery, escalation, and communications to ensure quick response to service disruptions. This position also provides proactive monitoring of all factors having a bearing on high availability and service level attainment. This will include frequent interaction with product engineering and support organizations, application development, and business personnel. This individual will be the primary escalation point of contact for our internal customers and leads staff performing monitoring of enterprise wide alerts, as well as performing work within ITO's incident, problem, change management systems as well as providing initial triage on events.

Essential Functions

Lead mainframe staff with supporting and recovering Mainframe infrastructure, under general supervision.

Document and communicate actions in collaboration with teammates.

Perform changes within established guidelines and under general supervision.

Provide support for routine production problems that have been escalated to the command center and/or technicians.

Evaluate issues and escalates to senior technicians, engineers, and/or the vendor as appropriate.

Track the status of the issue and provides updates to stakeholders as required.

Update internal ticketing systems as required.

Build productive internal/external working relationships with peer level positions to ensure tasks are completed.

Mentoring and training of junior employees.

Complete work assignments based on departmental priorities and system criticality.

Maintain and increase technical knowledge by attending training activities and establishing personal networks.

Perform other duties as assigned or apparent.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must Haves:

8 or more years of experience in a large 7x24 high available data center environment.

In-depth knowledge demonstrated experience and have a high level ability in the following technical operating areas: Computer operations including monitoring, controlling and systems recovery of MVS, VTAM, JES, Netview and large IBM compatible mainframes, DASD storage and automated tape libraries.

Advanced knowledge of z/oS Operating Systems, and CICS Applications, tools, and monitors.

High level of awareness around critical production applications, for example: RRBUS, BPI.

High level of knowledge around critical systems.

High level of knowledge around application dependencies.

Use of Formula to acknowledge, investigate, close, or escalate alerts.

Use of Remedy to create, document, escalate, and re-assign tickets.

Able to perform administrative tasks such as paging ONCALLs with xMatters, using TechlineChat, and answering calls from phone queue if necessary. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].