Computer Systems Engineers & Architect Careers

Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.

Principal Service Solutions is hiring Entry Level and Experienced Field Service Engineers. You will be trained on installation, servicing, and maintenance of semiconductor equipment in a manufacturing fab/cleanroom environment. Travel will be required at some point to support activity in different semiconductor fabs nationwide.

We are searching for detail-oriented people with technical and mechanical experience/ aptitude ( e.g. using hand and power tools to work on cars (vehicle repairs or maintenance), repairing machines, etc...) who are looking for an opportunity to start a career that offers unlimited opportunity for growth and career progression. On-the-job training provided.

This is a full-time position with full benefits including medical, dental, vision, 401(k), PTO, and paid holidays.

Job Description:

+ Performs on-site service and repair of semiconductor processing equipment

+ Troubleshoot equipment problems

+ Maintain records and reports as required

+ Coordinate activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions

+ Orders and installs parts

+ Responds to emergency service calls as required

+ Instructs customer operating technicians on system operation and maintenance

+ Perform upgrades and modifications to equipment as needed

+ Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials

+ Employees must also maintain standards of conduct acceptable to both Principal Service Solutions and customers to maintain credentials for being on customer site(s)

Minimum Qualifications and Requirements:

+ 2 years of previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.

+ Previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment for all other levels.

+ Mechanical aptitude is required as well as an ability to use appropriate tools.

+ Electrical experience required.

+ Experience reading schematics.

+ Understanding of technical issues involving the maintenance, repair, and installation of company equipment and company procedures is required.

+ Strong troubleshooting, problem solving and critical thinking ability.

+ High levels of professionalism and customer interface skills.

+ Must have a valid driver's license.

+ MS Office/Excellent communication skills.

Physical Requirements:

+ Job duties are often performed in confined areas in a cleanroom environment, in awkward positions, and in high places

+ Manual dexterity and the ability to lift/carry objects up to 35 pounds.

+ May require bending/stooping/crawling/climbing

+ May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous elements or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc.

Travel:

+ Must be willing to travel up to 80% of the time for domestic or occasional international travel.

+ Travel assignment duration can vary but candidates will be allowed to travel home every 6-8 weeks on average, dependent upon workload.

+ Approved travel expenses paid.

+ Shifts will be predominantly day shift but may vary subject to customers’ demands and requirements. Flexibility to work shifts as required is a big plus!

Educational Requirements:

+ Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred

+ Military service in relevant Technical Role will be considered in lieu of formal education.

Pay Rate:

Entry: $28.00/hr to $30.00/hr

FSE 1: $30.00/hr to $31.50/hr

FSE 2: $31.50/hr to $33.00/hr

FSE 3: $33.00/hr to $35.00/hr

FSE 4: $36.00/hr plus DOE

Principal Service Solutions is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status

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**Summary:**

Facebook is in search of the world’s most creative and experienced engineering leaders. We embrace entrepreneurs as well as those who come from more established organizations. Software Engineering Managers are clearly characterized by progressive technical experience and demonstrated progression in management responsibility.

**Required Skills:**

Software Engineering Manager, Infrastructure Responsibilities:

1. Be both highly technical, hands-on coder and an effective people manager

2. Communicate across functions and drive engineering initiatives

3. Participate in technical design

4. Be a subject matter expert in the infrastructure domain

5. Define and influence product strategy

**Minimum Qualifications:**

Minimum Qualifications:

6. 5+ years of software engineering work experience, including hands-on technical management

7. 5+ years experience coding in one of the following languages: C++, Java, Python and/or PHP

8. Demonstrated experience recruiting and managing technical teams, including performance management

9. BA/BS in Computer Science (In lieu of degree, 4+ years work experience)

**Public Compensation:**

$177,000/year to $251,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

**Design Engineer 2 - Phoenix, AZ**

ID **12970**

Location **Phoenix, AZ**

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12970)

**Your Future at M.C. Dean**

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better.

We are seeking a **Design Engineer 2** to join our **Security and Electronic Systems (SES)** business Unit. As part of **(SES)** Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

**Clearance/Citizen Type:** No clearance required.

**Work Type:** Full-time

**What you’ll do:**

As a Design Engineer, you will be a key member in designing, documenting, testing/commissioning, and/or bidding on electronic security installation projects. You should understand how to interpret physical security standards, drawings, bill of materials, request for proposals, and submittal requirements provided by the client. The expectations are to be fully engaged with the different stakeholders on your respective projects, keeping consistent communication and track of deadlines.

**Essential Responsibilities and Activities Include but are Not Limited to:**

+ Responsible for all technical submittals for delivering security projects.

+ Work with a team of engineers, project managers, and field technicians.

+ Support project lifecycle of large scale construction project.

+ Manage multiple project designs concurrently and ensure they meet customer standards.

+ Participate in coordination calls with the engineering team and designated project manager to ensureproper communication and delivery.

+ Attend coordination calls with contractors/trade groups to coordinate dependencies with regards tosecurity drawings and installation.

+ Track revisions, RFIs, submittals, Bill of Materials throughout project lifecycle.

+ Provide in-person site surveys.

+ Provide in-person support for Pre-Installation Testing and Field Commissioning.

**Key Requirements:**

+ Must have flexibility to commute to project sites in the Phoenix, AZ area.

+ Must have 2+ years of experience with a Bachelor's degree in Engineering or 0+ years of engineering design experience with Master of Science degree in Engineering with some engineering internship experience.

**Desired/Preferred:**

+ Physical security technology and design experience is a plus.

+ Hands-on experience with wiring panels, testing devices, and troubleshooting systems is a plus.

+ Bid experience with design takeoffs, bill of materials, and cost estimates are a plus.

+ PMP certification is a plus.

+ PSP certification is a plus.

**What we offer:**

+ A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

+ An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.

+ Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.

+ Open and transparent communication with senior leadership as well as local office management.

All information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, skills, abilities, and qualifications required of this position.

**Abilities:**

+ Flexibility of different work environments.

o Remote Office

▪ Exposure to computer screens for an extended period.

▪ Sitting for extended periods of time.

o On-Site

▪ Wear Safety PPE.

▪ Extensive walking through the interior and/or exterior of the project site.

▪ Lifting 10-15 lb equipment.

+ Reach by extending hands or arms in any direction.

+ Have finger dexterity to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

+ Listen to and understand information and ideas presented through spoken words and sentences.

+ Communicate information and ideas in speaking so others will understand.

+ Read and understand information and ideas presented in writing.

+ Apply general rules to specific problems to produce answers that make sense.

+ Identify and understand the speech of another person.

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

**EOE Minorities/Females/Protected Veterans/Disabled**

**VEVRAA Contractor**

Job Description

Responsibilities - Performs on-site service and repair of semiconductor processing equipment. Troubleshoots equipment problems. Maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions. Orders and installs parts. Responds to emergency service calls as required. Instructs customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc. Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s).

Pay Rate - $25/hr - $28/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

At least 2-5 years of exp in a mechanical background

Up to 30% travel

FAB exp is a plus null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

Job Description

nsight Global is seeking an experienced PWB Designer to join a large aerospace and defense client in Chandler, AZ. This individual will design/layout printed wiring boards (PWBs) for military/aerospace avionics and test applications.

Responsibilities Include:

Create complex multi-layer designs for PWB's and Flex circuits using the latest technologies (including BGA's, micro-vias, stacked micro-via, high speed, and controlled impedance boards)

Generate support documentation to meet NGC standards

Design PWB's for digital, analog, mixed signal, and power applications

Incorporate complex changes utilizing CAD tools. Check designs, drawings and databases for accuracy

Attend/Support ERB/CCBs

Review and approve design documents and data products

Support proposal efforts as needed: obtain quotations, material costs, BOM support, generate white papers, generate BOEs, cost and schedule estimates

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

8+ years recent PWB design layout experience using the Cadence Allegro design tool suite;

Experience with high density complex, multilayer boards (6-16 layers);

Experience with layout of analog and digital circuits;

Experience with layout/routing of high-speed digital and controlled-impedance circuits, such as SERDES, DDR3/DDR4 memory.

Experience designing rigid-flex assemblies.

Ability to prepare artwork (ODB++, Gerbers) for fabrication of PWBs.

Extensive experience with footprint/symbol creation and library management.

Understanding of IPC-2221 and IPC-7351 specifications.

AA/AS degree or other 2-year post high school training

Must be eligible to obtain a DoD Security Clearance. Understanding of Printed Wiring Assembly manufacturing process;

Experience with CAM350 and/or Valor DFM software tools;

Experience with OrCad Layout and Mentor PADS or Xpedition tool suite null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

BSH Field Service Engineer - Tucson, AZ

Tucson, AZ, United States

Our **Field Service Engineers** are the beating heart of our organization. Their product knowledge is grounded in science and their commitment to best-in-class customer service makes us unstoppable.

We are growing and are thrilled to be recruiting in the **Tucson, AZ** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.

**Summary Of Duties And Responsibilities**

+ Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.

+ Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.

+ Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.

+ Assist other Field Engineers as necessary.

+ Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.

+ Complete and submit all required paperwork on time and accurately.

+ Train customers on the basic operation and use of Hologic products.

+ Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.

+ Provide support at conventions, trade shows and customer trials.

+ Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.

+ Manage inventory, keep accurate records, and return unused and failed parts promptly.

+ Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.

+ Manage the assigned territory in an organized fashion.

+ Perform PM’s on time, provide expeditious on-site response and minimize equipment downtime.

+ Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.

+ Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.

**Qualifications**

+ Must be a self-starter, able to travel and work independently with minimal supervision.

+ Must be capable of multi-tasking, setting priorities and scheduling work activities.

+ Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.

+ Willing to work flexible hours and overtime on short notice.

+ Position requires the ability to be “on call” after normal working hours.

+ Depending on location, position may require frequent overnight travel.

+ Must have reliable transportation, possess a valid driver’s license, and carry adequate auto insurance.

+ High degree of mechanical aptitude.

+ Excellent communications skills, both written and verbal are required

**Education**

+ Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.

**Experience**

+ 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred.

+ Experience designing, installing, or maintaining computer networks highly desirable.

**Specialized Knowledge**

+ Strong computer literacy.

+ Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.

**Additional Details**

+ Must be able to lift a minimum of 50 pounds.

The annualized base salary range for this role is $62,100 to $97,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency And Third Party Recruiter Notice

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

\#LI-HR1 #LI-remote

**Job Description**

**Work Arrangement:**

+ USA Field Assignment, working out of their home office located within 50 miles of Manteca, CA to cover assigned cases at GM dealers in their areas.

+ This job may be eligible for relocation benefits.

**The Role:**

GM Field Service Engineers (FSEs) provide on-site professional automotive, business and computer technical support to GM’s retail and wholesale communities. FSEs have broad responsibilities including vehicle diagnostic and repair support, providing an avenue for escalated cases, product problem resolution and territory management support for GM. The primary FSE objective is to diagnose and direct repairs on customer vehicles and to reduce vehicle repurchases and warranty expense to GM. FSEs will also provide Dealership service readiness feedback and support Techline products at GM Dealerships and other authorized facilities including certain GM Fleet accounts.

**What You’ll Do:**

**Retail Support**

+ Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center. Respond quickly to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations

+ Maintain a close working relationship with GM District Managers-Aftersales (DM-A) to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back.

+ Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel

+ Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information

+ Conduct ad-hoc in-Dealership product training sessions, which can include technical information on the use of Techline tools and applications, as well as, other diagnostic tools and equipment

+ Take ownership of Dealer concerns and use effective problem resolution skills

+ Troubleshoot GM approved, Dealership owned, Service department IT hardware and Techline tool problems, using all available resources and follow through to resolution

+ For officially dispatched cases, address GM Dealership customer problem resolution needs via phone or at the Dealership location. When approved, will also address problem resolution at a Fleet customer location.

+ Report on Dealership’s “State of Health” relative to overall service readiness

+ Assist in Dealer Technician recruitment and retention by reviewing “Technician Pipeline” options to Dealer Service Management

**Wholesale Support**

Develop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases. Represent GM as the primary resource and spokesperson in the field for automotive technical and Techline product information

+ Attend to requests from GM wholesale personnel including Regional Service management, Vehicle/Powertrain Brand Quality, and Engineering as processed through the TAC or FSE Dispatch Center escalation process.

+ Provide feedback in the form of Field Product Reports (FPRs) to Vehicle/Powertrain Brand Quality Managers and GM Engineering

+ Provide support for Better Business Bureau (BBB) arbitration hearings and legal cases, such as “lemon law” law suits, to protect GM interests

+ Participate in new vehicle launch Action Center Team activities and distribute information to benefit the wider FSE team

+ Support service club meetings and other Regional activities, as time permits.

+ Provide detailed reports to GM management on team effectiveness.

+ Provide warranty waste reduction suggestions to FSE Leadership and the BQM Team

**Additional Job Description**

**Your Skills & Abilities (Required Qualifications)**

+ Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience.

+ 100% USA Geographic mobility is a requirement for this and all future moves in the field.

+ State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month).

+ Knowledge and experience with GM Essential Service tools

+ Possession of a valid driver’s license and a clean driving record

+ Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app).

+ Ability to manage, resolve, document, and close dispatch cases in the required timeframe.

+ Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department

+ Ability to work with minimal direction and be responsible for self-training to maintain and increase skills

+ A history of maintaining customer satisfaction in a territory with multiple customer locations is desired

+ Ability to create and provide specialized training

+ Excellent communication skills and time management to successfully prioritize and deliver critical services. Self-motivated with a proactive approach to meeting and exceeding customer expectations.

**What Will Give You A Competitive Edge (Preferred Qualifications)**

+ 5 or more years hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience.

+ Vocational Degree, Technical Degree, Associates Degree or Bachelor's Degree

+ Proficient user of Data Bus Diagnostic Tools (e.g., via TIS/GDS, NeoVi /V-Spy Intrepid Tools, Buffalo Tool, INCA Tool, etc.)

+ Proficient user of Pico Scope

+ 10 plus years customer handling, support, sales, administrative, computer or other business skills applicable to the specific needs of the FSE position

+ Computer hardware set-up, internet and wireless communications experience

+ Certified in the following Automotive Service Excellence (ASE) Tests and recertification at the required intervals:

+ A1-A9 plus Master Technician certification

+ B2-B5, plus Master Technician certification

+ T1-T8, plus Master Technician certification

+ L1, L2 and L3

+ Knowledge of GM Global Connect Service Applications

+ Knowledge of GM Service Training College (GM STC) training web site and applications

+ Extensive knowledge of GM vehicle control systems, including controller area networks, GM LAN, etc.

+ 100% completion of GM Service Training requirements including achieving GM Master Technician in one or more GM STC Training paths.

+ GM World Class Technician credentials

+ Knowledge of LAN/WAN IT infrastructure

**Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

+ The salary range for this role is ($80,300 - $128,200). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

**This position requires the ability to legally operate a motor vehicle on a regular basis.**

**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.**

\#LI-AP1

**About GM**

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Benefits Overview**

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

**Diversity Information**

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

**Equal Employment Opportunity Statements**

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

**Our Company (https://search-careers.gm.com/en/working-at-gm/)**

**Our Culture**

**How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)**

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

**Explore our global location** **s**

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

**Job Description**

**Work Arrangement:**

+ USA Field Assignment, working out of their home office located in Irvine, Costa Mesa California to cover assigned cases at GM dealers in California.

+ This job may be eligible for relocation benefits.

**The Role**

GM Field Service Engineers (FSEs) provide on-site professional automotive, business and computer technical support to GM’s retail and wholesale communities. FSEs have broad responsibilities including vehicle diagnostic and repair support, providing an avenue for escalated cases, product problem resolution and territory management support for GM. The primary FSE objective is to diagnose and direct repairs on California customer vehicles and to reduce vehicle repurchases and warranty expense to GM. FSEs will also evaluate Dealership internal comeback processes, provide Dealership onsite service readiness feedback and support Techline products at GM Dealerships.

**What You’ll Do**

**Retail Support**

+ Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center. Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations

+ Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back.

+ Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle

+ Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area.

+ Review dealer comeback process on every dealer contact to determine it meets GM’s requirements

+ Help implement a comeback process for each dealer that does not have a robust process in place. Work with the GM West Regional team when help is needed to persuade dealers to implement changes.

+ Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel

+ Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information

+ Conduct ad-hoc in-Dealership training sessions, which can include technical information on the use of Techline tools and applications, as well as, other diagnostic tools and equipment when the dealer’s deficiencies in these areas are causing buybacks.

+ Take ownership of Dealer concerns and use effective problem resolution skills

+ For those that are contributing to buybacks, trouble-shoot Service department IT hardware and Techline tool problems, using all available resources and follow through to resolution

+ For dispatched cases, address GM Dealership customer problem resolution needs via phone or at the Dealership location.

+ Report on Dealership’s “State of Health” relative to overall service readiness to prevent buybacks.

+ When lack of qualified Technicians is the cause of buybacks, assist in Dealer Technician recruitment and retention by reviewing “Technician Pipeline” options to Dealer Service Management

**Wholesale Support**

Develop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases. Represent GM as the primary resource and spokesperson in the field for automotive technical and Techline product information

+ Attend to requests from GM wholesale personnel including Regional Service management, Vehicle/Powertrain Brand Quality, and Engineering as processed through the TAC and FSE Dispatch Center escalation process.

+ Provide feedback in the form of Field Product Reports (FPRs) to Vehicle/Powertrain Brand Quality Managers and GM Engineering

+ Provide support for Better Business Bureau (BBB) arbitration hearings and legal cases, such as “lemon law” law suits, to protect GM interests

+ Provide warranty waste reduction suggestions to FSE Leadership and the BQM Team

**Additional Job Description**

**Your Skills & Abilities (Required Qualifications)**

+ 100% USA Geographic mobility is a requirement for this and all future moves in the field.

+ Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience.

+ Knowledge and experience with GM Essential Service tools

+ State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month).

+ Possession of a valid driver’s license and a clean driving record

+ Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app).

+ Ability to manage, resolve, document, and close dispatch cases in the required time-frame.

+ Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department

+ Ability to work with minimal direction and be responsible for self-training to maintain and increase skills

+ A history of maintaining customer satisfaction in a territory with multiple customer locations is desired

+ Ability to create and provide specialized training

+ Excellent communication skills and time management to successfully prioritize and deliver critical services. Self-motivated with a proactive approach to meeting and exceeding customer expectations.

**What Will Give You A Competitive Edge (Preferred Qualifications)**

+ 10 or more years hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience.

+ Familiar with the GM Comeback Process for GM Dealers

+ Familiar with GM Customer Assistance Operations

+ Vocational Degree, Technical Degree, Associates Degree or bachelor’s degree

+ Proficient user of Data Bus Diagnostic Tools (e.g., via TIS/GDS, NeoVi /V-Spy Intrepid Tools, Buffalo Tool, INCA Tool, etc.)

+ Proficient user of Pico Scope

+ 10 plus years customer handling, support, sales, administrative, computer or other business skills applicable to the specific needs of the FSE position

+ Computer hardware set-up, internet and wireless communications experience

+ Certified in the following Automotive Service Excellence (ASE) Tests and re-certification at the required intervals:

+ A1-A9 plus Master Technician certification

+ B2-B5, plus Master Technician certification

+ T1-T8, plus Master Technician certification

+ L1, L2 and L3

+ Knowledge of GM Global Connect Service Applications

+ Knowledge of GM Service Training College (GM STC) training web site and applications

+ Extensive knowledge of GM vehicle control systems, including controller area networks, GM LAN, etc.

+ 100% completion of GM Service Training requirements including achieving GM Master Technician in one or more GM STC Training paths.

+ GM World Class Technician credentials

+ Knowledge of LAN/WAN IT infrastructure

**Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

+ The salary range for this role is ($80,300 - $128,200). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

**This position requires the ability to legally operate a motor vehicle on a regular basis.**

**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.**

\#LI-AP1

**About GM**

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Benefits Overview**

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

**Diversity Information**

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

**Equal Employment Opportunity Statements**

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

**Our Company (https://search-careers.gm.com/en/working-at-gm/)**

**Our Culture**

**How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)**

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

**Explore our global location** **s**

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

**Job Description**

**Work Arrangement:**

+ USA Field Assignment, working out of their home office located within 50 miles of Fort Myers, FL to cover assigned cases at GM dealers in their areas.

+ This job may be eligible for relocation benefits.

**The Role:**

GM Field Service Engineers (FSEs) provide on-site professional automotive, business and computer technical support to GM’s retail and wholesale communities. FSEs have broad responsibilities including vehicle diagnostic and repair support, providing an avenue for escalated cases, product problem resolution and territory management support for GM. The primary FSE objective is to diagnose and direct repairs on customer vehicles and to reduce vehicle repurchases and warranty expense to GM. FSEs will also provide Dealership service readiness feedback and support Techline products at GM Dealerships and other authorized facilities including certain GM Fleet accounts.

**What You’ll Do:**

**Retail Support**

+ Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center. Respond quickly to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations

+ Maintain a close working relationship with GM District Managers-Aftersales (DM-A) to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back.

+ Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel

+ Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information

+ Conduct ad-hoc in-Dealership product training sessions, which can include technical information on the use of Techline tools and applications, as well as, other diagnostic tools and equipment

+ Take ownership of Dealer concerns and use effective problem resolution skills

+ Troubleshoot GM approved, Dealership owned, Service department IT hardware and Techline tool problems, using all available resources and follow through to resolution

+ For officially dispatched cases, address GM Dealership customer problem resolution needs via phone or at the Dealership location. When approved, will also address problem resolution at a Fleet customer location.

+ Report on Dealership’s “State of Health” relative to overall service readiness

+ Assist in Dealer Technician recruitment and retention by reviewing “Technician Pipeline” options to Dealer Service Management

**Wholesale Support**

Develop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases. Represent GM as the primary resource and spokesperson in the field for automotive technical and Techline product information

+ Attend to requests from GM wholesale personnel including Regional Service management, Vehicle/Powertrain Brand Quality, and Engineering as processed through the TAC or FSE Dispatch Center escalation process.

+ Provide feedback in the form of Field Product Reports (FPRs) to Vehicle/Powertrain Brand Quality Managers and GM Engineering

+ Provide support for Better Business Bureau (BBB) arbitration hearings and legal cases, such as “lemon law” law suits, to protect GM interests

+ Participate in new vehicle launch Action Center Team activities and distribute information to benefit the wider FSE team

+ Support service club meetings and other Regional activities, as time permits.

+ Provide detailed reports to GM management on team effectiveness.

+ Provide warranty waste reduction suggestions to FSE Leadership and the BQM Team

**Additional Job Description**

**Your Skills & Abilities (Required Qualifications)**

+ Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience.

+ State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month).

+ Knowledge and experience with GM Essential Service tools

+ Possession of a valid driver’s license and a clean driving record

+ Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app).

+ Ability to manage, resolve, document, and close dispatch cases in the required timeframe.

+ Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department

+ Ability to work with minimal direction and be responsible for self-training to maintain and increase skills

+ A history of maintaining customer satisfaction in a territory with multiple customer locations is desired

+ Ability to create and provide specialized training

+ Excellent communication skills and time management to successfully prioritize and deliver critical services. Self-motivated with a proactive approach to meeting and exceeding customer expectations.

**What Will Give You A Competitive Edge (Preferred Qualifications)**

+ 5 or more years hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience.

+ Vocational Degree, Technical Degree, Associates Degree or Bachelor's Degree

+ Proficient user of Data Bus Diagnostic Tools (e.g., via TIS/GDS, NeoVi /V-Spy Intrepid Tools, Buffalo Tool, INCA Tool, etc.)

+ Proficient user of Pico Scope

+ 10 plus years customer handling, support, sales, administrative, computer or other business skills applicable to the specific needs of the FSE position

+ Computer hardware set-up, internet and wireless communications experience

+ Certified in the following Automotive Service Excellence (ASE) Tests and recertification at the required intervals:

+ A1-A9 plus Master Technician certification

+ B2-B5, plus Master Technician certification

+ T1-T8, plus Master Technician certification

+ L1, L2 and L3

+ Knowledge of GM Global Connect Service Applications

+ Knowledge of GM Service Training College (GM STC) training web site and applications

+ Extensive knowledge of GM vehicle control systems, including controller area networks, GM LAN, etc.

+ 100% completion of GM Service Training requirements including achieving GM Master Technician in one or more GM STC Training paths.

+ GM World Class Technician credentials

+ Knowledge of LAN/WAN IT infrastructure

**Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

+ The salary range for this role is ($75,000 - $119,800). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

**This position requires the ability to legally operate a motor vehicle on a regular basis.**

**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.**

\#LI-AP1

**About GM**

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Benefits Overview**

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

**Diversity Information**

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

**Equal Employment Opportunity Statements**

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

**Our Company (https://search-careers.gm.com/en/working-at-gm/)**

**Our Culture**

**How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)**

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

**Explore our global location** **s**

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

**About the Role:**

As a Senior Software Engineer II, you will play a several key initiatives for the Stream Governance product at Confluent. The Stream Governance product portfolio is crucial to bringing Confluent’s mission to put event streaming at the heart of every organization and is a core component of the Data Streaming Platform. As part of our Stream Governance offering, you will be responsible for delivering critical functionalities such as Confluent Schema Registry, Data Contracts, Schema Validation, and Schema Linking. It will enable our customers to provide trusted, high-quality data streams to the business and maintain data integrity as services evolve.

In this role, you will collaborate closely with the team and key stakeholders to design, architect, and develop a cloud-native, multi-tenant service for Stream Governance. You will be responsible for guiding the vision, providing technical leadership, mentoring, and enabling a high-performing engineering team to tackle complex distributed data challenges at scale.

**What You Will Do:**

+ Develop a cloud-native Stream Governance platform for Kafka and real-time data, which is a multi-tenant, highly available, and scalable service

+ Architect a complex engineering system from end to end

+ Partner across engineering and other key stakeholders to create and execute the overall roadmap for delivering a top-notch Data Streaming Platform for our customers

+ Evaluate and enhance the efficiency of our platform's technology stack, keeping pace with industry trends and adopting state-of-the-art solutions

+ Solve complicated technical projects with high quality and provide technical guidance to the team in specialized areas

+ As a vital member of our team, take responsibility for developing, managing, and maintaining a mission-critical service with a 99.99 SLA running on 88+ AWS, GCP, and Azure regions

+ Enhance the stability, performance, scalability, and operational excellence across multiple critical systems

**What You Will Bring:**

+ 6+ years of relevant software development experience

+ Technical expertise in large-scale systems engineering or distributed systems

+ 2+ years of experience with designing, building, and scaling distributed systems

+ Experience running production services in the cloud and being part of oncall rotation

+ Expertise in cloud-native technology, including networking & security

+ Prior experience working on AWS, GCP, or Azure and a deep understanding of cloud best practices

+ Ability to influence the team, peers, and management using effective communication and collaborative techniques

+ Proven experience in leading and mentoring technical teams

+ Drive results by removing friction and improving the development stack with urgency and prioritization skills

+ BS Degree in Computer Science, Engineering, or equivalent experience. An advanced degree in computer science is preferred

**Come As You Are**

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $171,600 - $201,600, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

\#LI-Remote