Industrial Production Managers

Biology Department Manager

Location: **Southwest**

State/Territory:

Department: **ENV RAM South Central Biology Dept**

**Description**

**Biology Department Manager**

POWER Engineers, Inc. is seeking a Department Manager for our Environmental Team. The position may be staffed on-site in the following office locations: Baton Rouge, LA, Austin, TX, Houston, TX San Antonio, TX, and FT. Worth, TX, or Tulsa, OK. Remote opportunity is available from within the State and the candidate must be able to travel to the POWER office for periodic meetings. The Department Manager will be responsible for overseeing business operations and staff within the south-central U.S.

**Job Summary of Roles and Responsibilities**

The successful candidate will be responsible for leading staff, managing department operations and financials, and ensuring projects are executed in accordance with the client’s requirements and scope of work. The Department Manager is responsible for the overall strategic direction of biological services in the region, including developing and expanding market segments through services, client management, business development, personnel resource management, and safety oversight. This leadership position will work with other managers within the Environmental Team and Company to support overall corporate initiatives.

In this role, you will support and help grow our environmental project teams focused on transmission lines, renewable energy, oil and gas pipelines, environmental surveys, NEPA analyses, and permitting services. The Department Manager will oversee the preparation of proposals and cost estimates provided to clients to ensure proper scoping of services, availability of staffing, and appropriate pricing to achieve desired profitability. The candidate should have an established and successful history of managing teams and major infrastructure projects.

**Essential Role and Responsibilities**

+ Prepare and execute the department's annual business plan for the Department

+ Oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability

+ Manage teams across a multi-state region

+ Be familiar with project risk(s) and how to mitigate risk for the Company.

+ Responsible for the preparation of proposals and cost estimates with varying degrees of complexity

+ Lead safety efforts for the team and ensure the team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task safety planning for all projects

+ Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices

+ Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships

+ Model a strong work ethic and commitment to POWER’s culture

+ Demonstrate strong leadership skills and the ability to lead by example

+ Ensure proper quality assurance and quality controls (QA/QC) for all services performed by the Department

+ Adherence to company policies and procedures

+ Recruit great talent, while assuring they are compatible with POWER's culture

**Required Education/Experience**

+ B.S. and/or M.S. in Biology, Ecology, or related field

+ 15 or more years of experience in environmental/biological consulting in the utility or energy industry, including transmission, renewables, power generation and/or natural gas transmission experience

+ Experience managing staff, projecting workloads, and scheduling work

+ Strong analytical and problem-solving skills

+ Attention to detail and commitment to quality and professionalism

+ Excellent written and oral communication skills

+ Experience with MS Project and document production software

+ Understanding of NEPA, and federal and state permitting process

+ Substantial knowledge and hands-on experience with Clean Water Act (CWA) and Endangered Species Act (ESA) regulations in the south-central U.S. Work may also extend throughout other regions of the U.S.

+ Must be willing and able to travel throughout the region with potential travel throughout the U.S.

+ A demonstrated technical competence and project experience in natural resource fields applicable to industrial siting and licensing or environmental permitting projects

At POWER Engineers, you can have a rewarding career on every level. Our philosophy is simple: Do Good. Have Fun. Build Success.

You’ll work on fun and challenging projects and initiatives with the opportunity to make a positive impact on society and the environment. And you’ll find the support, coaching, and training it takes to advance your career.Since we’re employee-owned, we get to make POWER a great place to work. That includes providing competitive compensation, professional development, and a full benefit package:

+ Medical/Dental/Vision

+ Paid Holidays

+ Vacation/Paid Sick Leave

+ Voluntary Life Insurance

+ 401K

+ Telehealth Benefit covers all providers

+ Maternity and Paternity Leave

+ New Dads and Moms Benefit program

+ Fertility Benefits

+ Gender -Affirming Care

POWER is a fun engineering firm. That might seem contradictory to some, but it works for us!

**EOE/Minorities/Females/Vet/Disabled**

**\#LI-DC1 #LI-Remote**

**Become a part of our caring community and help us put health first**

The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Be a part of Membership & Plan Services (MPS) Product Management space with a focus on Medicaid Enrollment & Premium Reconciliation- Humana is seeking a Senior Product Manager to help accomplish enterprise goals that will lead to better outcomes and improved member experience. The Senior Product Manager understands the healthcare industry and various changes it is going through. As part of the MPS Product Management team, the senior product manager will lead all phases of the product life cycle from inception to implementation by developing products to solve complex healthcare challenges. Once products are launched, they monitor the efficacy of products and use customer and business partner feedback to adjusts products over time for continued achievement of the desired results. Highly visible role will involve evaluating user/consumer feedback, collaborate with internal and external stakeholders to translate concepts to discrete requirements, prioritization of products and work with partners on implementation.

The Senior Product Manager work assignments involve work on resolving various complex issues and requires collaboration directly with customers, business owners, industry organizations and solution management to ensure solutions deliver tangible business value.

The Senior Product Manager plays a critical role in developing and managing Medicaid and Dual Eligible insurance products and services that meet the needs of Humana's customers while aligning with its business objectives. Responsibilities include:

+ Understand Humana Medicaid and Dually Eligible Customers by researching their needs and pain points and designing simplified consumer centric solutions.

+ Analyze industry trends and the marketplace to ensure Humana's Enrollment and Premium Reconciliation solutions remain competitive.

+ Evaluate system performance and consumer feedback to develop data driven insights to inform the product roadmap.

+ Collaborate with the Medicaid Epic Owner to ensure alignment between the Medicaid Vertical and the Enrollment Horizontal.

+ Work with additional Enrollment Senior Product Managers and the leadership team across the Enrollment Horizontal to align outcomes to product roadmap, portfolio vision, and enterprise strategy.

+ Collaborate with the Product Owners of the delivery teams to provide accurate business context and ensure successful delivery.

+ Work with business owners and leaders to design and document detailed project requirements ensuring alignment to enterprise strategy.

+ Communicate product vision and requirements to Product Owner and maintain oversight of successful delivery.

+ Interfaces with vendors and other external consumers on business strategy, technology development, and delivery.

+ Communicates strategy, progress, roadblocks, and value to senior leadership.

Success in this role involves the following:

+ Ability to align outcomes to product roadmap, portfolio vision, and enterprise strategy.

+ Making decisions on complex issues regarding technical approach for project components and collaboration with the Product Owners of the delivery teams to provide accurate business context and ensure successful delivery.

+ Excellent communication skills and experience addressing stakeholders at all levels.

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

**Use your skills to make an impact**

**Required Qualifications**

+ Bachelor's Degree in an appropriate area of knowledge (e.g., technology, health care, business administration, etc.)

+ Minimum of 4 years of related work experience as a Product Manager

+ Adept at performing competitor analysis to synthesize the marketplace and produce actionable insights

+ Experience working collaboratively across multiple functional areas (e.g., operations, finance, call center, implementation, etc.) and fostering teamwork

+ Excellent communication skills (written, oral and presentation skills)

+ A growth mindset who thrives on taking on new challenges and embraces working in a fast-paced changing environment

+ Ability to use data and analytical thinking to make fact-based decisions and/or recommendations

+ Advanced Proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, Power Platform

**Work-At-Home Requirements**

+ At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Preferred Qualifications**

+ MBA or similar higher-level education

+ New Medicaid State Implementation, Dual/Medicaid plan experience

+ Proven ability to bring new consumer centric features and solutions to market with experience/training in agile delivery and product management

+ Scaled Agile (SAFe), PMP, Lean Six Sigma or related certifications

**Additional Information**

+ As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

+ If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. This is a remote role - #LI-Remote

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Within the Global Data Insights and Analytics (GDI&A) organization, the Charging / Energy Services Analytics Product Line is responsible for delivering relevant, data-driven products leveraging modern technologies and Gen AI capabilities that will help improve our EV customer’s public charging experience. We deliver user-centric data visualization tools and insights to our Model-e business partners to drive evidence-based, timely decision-making. We are looking for a product manager to embrace this highly visible and fast-paced opportunity and be a part of our EV future.

+ Work closely with the Product Owner and Product Line Owner to understand their product vision and roadmap.

+ Align features that will deliver to the prioritization and timing of the roadmap and build out user stories with the development team.

+ Leverage an iterative development approach and agile ceremonies (release planning, iteration planning, daily standups, etc.) to deliver our products.

+ Help the team continuously improve through retrospectives.

+ Have a customer mindset by ensuring product design practices are part of our delivery.

+ Ensure compliance with security and controls guidelines.

+ Participate in knowledge sharing sessions to share our learning with the Strategy & Enterprise Analytics team.

+ Participate in the GDI&A product manager forum to share best practices and help drive consistency across the product line.

+ Bachelor’s degree or equivalent work experience (minimum of 12 years), or an associate degree with a minimum of 6 years of equivalent work experience

+ 5+ years of product management experience

+ 2+ years of experience with Rally or Jira or similar Agile Tools

+ 3+ years of experience with Agile methodology

+ Experience with feature delivery and tradeoffs of a product

+ Experience owning/driving roadmap strategy and definition

+ Experience with end-to-end product delivery

+ Ability to thrive in a fast-paced environment

+ Strong organizational and time management skills with the ability to manage multiple, competing priorities simultaneously, multi-task, and meet deadlines

+ Exceptional verbal and written communication skills, capable of presenting to senior leadership

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

**As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a change maker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:**

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

**For a detailed look at our benefits, click here:** Benefit Summary (https://urldefense.com/v3/\_\_https:/fordcareers.co/GSR-HTHD\_\_;!!N\_LtwI-RPugbI9wg0dJn!DsiF5SEXdZDVZwdZgnRezGpR7r347NCo7gj6QzTiwtjge5\_qTcqMFhCCblgcCy1Vja\_vkencOcNa-g$)

**Visa sponsorship is available for this position.**

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

**\#** LI-Hybrid

**Requisition ID** : 27701

Job Title:

Team Leader

Job Description

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.

**This is a work onsite position in Mason, OH**

**Essential Functions/Core Responsibilities**

+ Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements

+ Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly

+ Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment

+ Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations

+ Communicate expectations to employees and provide timely updates

+ Provide subject matter expertise in handling escalated customer calls as needed

+ Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities

+ Stay current on internal work processes, policies and procedures. Attend required manager development training

+ Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

**Candidate Profile**

+ Associate's degree in related field with two to four years of relevant experience preferred

+ Highly motivated individual with skills to develop and coach team members to achieve performance expectations

+ Work well under pressure and follow through on items to completion

+ Strong communication skills, both written and verbal

+ Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable

+ Ability to mentor, coach and provide direction to a team of employees

+ Willingness to work a flexible schedule

**Career Level Description**

Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.

**Disclaimer**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site (https://careers.pagerduty.com/home) to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!

PagerDuty is seeking a **Principal Product Manager** ( **Flexible Platform)** to join our diverse, customer-focused team! As **Principal Product Manager** , you will help our customers better manage a variety of different types of real-time urgent work, not just in Software and IT Operations, but in a variety of other functions across the landscape of Digital Operations. You'll own two of our most critical building blocks, Flexible Work Objects, and Flexible Notifications, and play a key technical and product leadership role across several development teams working to define our strategy and roadmap. The Flexible Platform team is working closely with other product development teams internally who will leverage these building blocks to build new products as well as external customers and partners!

This is an exciting opportunity to work closely with customers and partners to better understand their needs as it comes to platform flexibility and customizability; our larger, more sophisticated customers, in particular, are asking for a high level of customizability in terms of how they manage real-time work (such as work objects beyond PD's incidents) like post-mortems, tasks, customer cases, security events, and how these objects leverage other flexible platform building blocks like notifications, workflows, and automation actions!

The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of other product development teams and our external customers (and you have the metrics at your fingertips to back it up)! You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform customer. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is feasible, usable, and maintainable.

**KEY RESPONSIBILITIES**

+ Define the roadmap for two of our core flexible platform building blocks: Work Objects and Notifications

+ Partner closely with engineering and design on new building block enhancements.

+ Prioritize feedback from 3rd-party developers, internal development teams, internal Professional Services, and partner teams.

+ Partner with other PD development teams to enable them on how to leverage platform building blocks and help make them successful.

+ Design the tools and content to seamlessly onboard development teams and customers onto the platform.

+ Support marketing with content and awareness for developers and internal stakeholders.

**BASIC QUALIFICATIONS**

+ 6-10+ years of product management experience for a SaaS enterprise software company preferably with B2B applications and platform experience.

+ Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices

+ You have enough technical knowledge to be respected by engineers.

+ Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design.

+ Ability to be self-driven in writing SQL queries to get access to make data-driven decisions.

+ Ability to effectively interface and communicate with customers and all stakeholders within the organization.

+ Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing staff.

+ Experience with Agile software methods or a desire to learn them; we don’t throw PRDs over the fence and hope for the best.

+ You strongly empathize with customers where your customers are other internal or external development teams. You can sit down with users and understand the ways that your product is not satisfying their needs.

+ You can lead without giving orders and argue a viewpoint persuasively.

+ You can write, speak, and think about complicated and highly technical problems with uncommon lucidity.

+ Proven record of product management accomplishments and initiatives with demonstrated success in product build and release to market.

**PREFERRED QUALIFICATIONS**

+ Bachelor's and/or Master's in Engineering, Computer Science, technical related field, or equivalent practical experience as a software engineer.

+ Software development experience is a big plus.

+ Excellent problem-solving skills along with strong verbal and written communication skills.

+ Rapid, resourceful problem solver.

The base salary range for this position is 179,000 - 289,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

**Not sure if you qualify?**

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

**Where we work**

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

**How we work**

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

+ Champion the Customer | Put users first to design great products and experiences.

+ Run Together | Build strong teams that amplify our impact on users.

+ Take the Lead | Disrupt and invent to be the first choice for users.

+ Ack + Own | Take ownership and action to deliver more efficiently to users.

+ Bring Your Self | Bring your best self to build empathy and trust with users.

**What we offer**

**One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.**

Your package may include:

+ Competitive salary and company equity

+ Comprehensive benefits package from day one

+ Flexible work arrangements

+ ESPP (Employee Stock Purchase Program)

+ Retirement or pension plan

+ Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

+ Generous paid vacation time

+ Paid holidays and sick leave

+ Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

+ HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

+ Paid volunteer time off - 20 hours per year

+ Company-wide hack weeks

+ Mental wellness programs

**About PagerDuty**

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerduty (https://www.instagram.com/pagerduty/) on Instagram.

**Additional Information**

**PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.**

**PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.**

**PagerDuty uses the E-Verify employment verification program.**

**Business Title:** Director, SaaS Product Management

**Requisition Number:** 110759 - 5

**Function:** Business Support Services

**Area of Interest:**

**State:** AZ

**City:** Tempe

**Description:**

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, SaaS Product Management to join our Digital Nexus technology organization. This is a remote work opportunity.

Responsibilities:

+ Accountable for ensuring the SaaS Platform Configuration and Development processes are performed according to the agreed and documented standard and meet the aims of the definition

+ Act as the leader in defining the platform strategy and offerings; sponsor, design and change manage the process and its metrics

+ Periodically audit and review the platform strategy to ensure compliance, and safeguard that the strategy is still appropriate and effect change as required

+ Give oversight to the intake of ideas and classification of new demand; oversee the platform teams and their processes that satisfy the demand

+ Collaborate with Portfolio Management to monitor and timely manage all demand in the pipeline

+ Work with the Service Portfolio Management function to ensure demand aligns to services under management

Qualifications:

+ Minimum ten years of recent experience in governance and platform management or related field; work experience in mature service management environment

+ Bachelor's degree from an accredited college or university is preferred; ITIL (practitioner or expert) certification is preferred

+ Thorough knowledge of SaaS Platform Configuration and Development and improvement methodologies; proven performance of oversight of the operational function of implementing and supporting platform/application configuration and development

+ Possess a quick learning agility and strong business acumen with the ability to connect cross-functionally; demonstrated strong leadership skills by actively seeking information and listening to key constituents, understanding what needs to be achieved and influencing change when needed

+ Capability to understand challenges or underlying concerns, share ideas, develop effective responses or escalate to higher management, and understand trade-offs to make a decision

+ Capacity to lead projects or manage large, complex processes; must have an improvement-oriented mindset

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6762-9

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

**GL:** 2

**GF:** 15310

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ + Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

+ Experience in retail

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$16.00 - $22.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/25/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

**About Network Solutions & Operations:**

As part of the Global Merchant & Network Services group (GMNS) the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide. We are driving a strategic, multi-year transformation to modernize our Acquirer solutions to build innovative products, services, and capabilities that will anticipate our merchant and acquiring partners needs.

Reporting to the Director of Acquirer Platform Transformation – Product Management, this newly created role, Senior Manager of Acquirer Product Management, will have the exciting opportunity to be part of a key strategic priority for the GMNS business. This team is responsible for evolving the strategic agenda focused on how we are modernizing and transforming our Acquiring products and processes globally. This includes setting the strategy, defining future use cases, ensuring our current roadmap enables the business for the future, and identifying opportunities to provide differentiated value to our Merchants and Partners.

**As a key member of this team, your responsibilities will include:**

+ Defining products and services and provide differentiated value and a seamless experience that allows customers to expand to new markets and programs.

+ Evaluate the external merchant acquirer landscape and trends to determine where AXP should be at parity and where AXP should intentionally be unique in order to deliver a high value customer experience.

+ Work closely with the Acquiring Delivery Capability and Envisioning teams to design high-level solutions and stress-test/validate new acquiring solutions.

+ Collaborate to enable the flawless execution of the acquirer roadmap in close partnership with the Acquiring Delivery and Technology teams.

+ Develop and maintain product roadmaps including maintaining a backlog of features.

+ Drive market readiness of product releases including preparation and deployment of documentation and training to ensure successful adoption.

**The successful candidate will have the following:**

+ **Experience:** Background in end-to-end Product Management (3 years) and an understanding the payments industry, preferably including merchant acquisitions.

+ **Intellectual curiosity:** High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills and ability to deal with ambiguous or undefined problems.

+ **Strategic thought leadership:** Strategic and innovative mindset, with the ability to synthesize and translate market and industry trends into opportunities for AXP to drive innovative solutions.

+ **Transformational spirit:** Proven track record of driving change management and delivery in complex and highly matrixed organizations.

+ **Executive communication:** Outstanding communicator with the ability to distill complex topics into clear and concise messages, adapted for the audience appropriately.

+ **Highly collaborative** **:** Ability to collaborate and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.

+ **Great attitude:** High energy, an optimistic attitude, eagerness to learn, high level of accountability and a good sense of humor.

**Qualifications**

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24007007

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

**Job Description Summary:**

The Vice President, Product Management will have full end-to-end ownership and accountability for product vision, features and functions, packaging, and market impact.

The Vice President, Product Management will have full end-to-end ownership and accountability for product vision, features and functions, packaging, and market impact. This role will collaborate with stakeholders across a variety of functions to understand key business and customer objectives, understand technology solutions and dependencies, define best-in-class user experiences, and analyze data to inform product roadmaps. You will develop action plans and strategic direction for functional areas and maintains alignment with stakeholders to ensure the successful development of solutions.

You will also ensure that the product and marketing efforts support the overall business strategy and goals. They are responsible for education, championing, and implementation of Product Management best practices throughout the organization. Leading the teams that drive innovation is a key part of this role. In order to be successful in this position, you need to be comfortable interfacing with and driving various technical and business functional teams and individuals at all levels of the company and around the world.

Be the champion of a user-obsessed company!

**Key Responsibilities:**

+ Ensure alignment with C-Level stakeholders spanning multiple functions.

+ Partner closely with the Business Unit General Manager to set and execute the Product Management budget; full ownership and accountability.

+ Define and communicate the product vision in support of the consumer strategy, including maintaining a clear product roadmap aligned to delighting customers and driving aggressive growth (both from a customer and revenue perspective) in the short and long-term.

+ Able to independently identify the ideal approach to answering business questions by pulling from available internal/external resources.

+ Design the strategy for and lead a world-class product management organization that thrives on customer interaction, embraces design thinking, and role models a data-driven, test-and-learn approach to execution.

+ Provide tenured leadership and be the expert on the competitive landscape, driving processes to identify current and potential competitors, research competitive products, and maintain competitive information.

+ Represent the customer: build strong customer relationships, develop deep insights on evolving customer requirements, be the champion and voice of the customer, bring the customer's voice into the product development process.

+ Be an expert on the domain, the market, and the trends.

+ Evangelize our vision constantly so all stakeholders are aligned, have context and understand where we are going.

+ Guiding cross-functional teams of product managers, engineers, designers, and analysts while playing a key role in organizing and communicating their work across the organization.

**Minimum Qualifications:**

+ 15+ years of related work experience.

+ Lead and manage teams of high performing product managers through the product lifecycle and development processes.

+ The intellect and energy to excel in a complex and ever-changing environment, coupled with the poise and ability to act calmly in high-pressure, high-stress situations.

+ The ability to ensure the confidentiality of sensitive information and thrive in a fast-paced, intellectually demanding and service-oriented environment.

+ Expertise in managing time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication.

+ Possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality.

+ Senior, proactive leader with proven experience in strategic and tactical leadership with the ability to pursue and understand cutting edge technologies.

+ Demonstrated success defining and launching excellent products.

+ Track record of using qualitative and quantitative data to prioritize and drive decision-making.

+ Experience with end-to-end product delivery.

+ Experience working in an Agile development environment.

+ Effective presentations to customers.

+ Outstanding attention to detail and organizational skills.

+ Proven ability to influence cross-functional teams without formal authority.

**Required Qualifications:**

+ 20+ years of management that is directly related work experience.

+ Bachelor's degree in Business, Computer Science or Marketing, or equivalent business experience.

+ Lead and managed teams of high performing product managers through the product lifecycle and development processes.

+ The intellect and energy to excel in a complex and ever-changing environment, coupled with the poise and ability to act calmly in high-pressure, high-stress situations.

+ The ability to ensure the confidentiality of sensitive information and thrive in a fast-paced, intellectually demanding, and service-oriented environment.

+ Expertise in managing time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication.

+ Possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality.

+ Senior, proactive leader with proven experience in strategic and tactical leadership with the ability to pursue and understand cutting edge technologies.

+ Demonstrated success defining and launching excellent products.

+ Track record of using qualitative and quantitative data to prioritize and drive decision-making.

+ Experience with end to end product delivery.

+ Experience working in an Agile development environment.

+ Effective presentations to customers.

+ Outstanding attention to detail and organizational skills.

+ Proven ability to influence cross-functional teams without formal authority.

+ <25%, including international travel.

**_* Please note that we are not accepting submissions from third-party recruiting agencies for this position._**

The base salary range for this role is $217,536.00 - $271,920.00 /year. Exact compensation may vary based on skills, experience, and location.

.

**What Rocket Software can offer you in USA:**

**Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)**

**Healthcare coverage options to fit you (and your family’s) needs**

**Retirement savings, with matching contributions by Rocket Software**

**Life and disability coverage**

**Leadership and skills training opportunities**

**Two paid work days for off-site training**

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

\#LI-Remote

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ + Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

+ Experience in retail

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$16.00 - $22.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/22/2024