Customs and Border Protection Officers

We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals **_(with bilingual French/English skills)_** to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. If you are looking to build a fulfilling career and are confident you can build rapport with callers while sharing your love of movies, tv shows and animated stories, consider joining us now and growing with us in the future.

In this position, you will use a variety of tools, resources and applications to:

+ Provide support for general billing inquiries

+ Access customer records and verify account information

+ Troubleshoot and resolve issues; determining causes when applicable, escalate when necessary

+ Identify potential needs and recommend solutions, and follow up with customers as needed

We offer:

+ Competitive base rate of $15/hour

+ Medical, dental, and vision benefits, EAP, and more health and wellness programs

+ Generous PTO

+ Paid top-notch training

+ Great work environment

+ Promote-from-within advancement opportunities

Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience

+ Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.

+ Proficiency in both verbal and written French and English skills

+ Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)

+ Technical support experience

+ Strong problem-diagnosis and problem-solving skills

+ Multi-tasking skills, with the ability to use several applications simultaneously

+ Experience working with CRM applications (preferred)

We will supply equipment, but to work from home, you must have:

+ A quiet and distraction-free, secure place to work.

+ Excellent Internet connectivity

**IMPORTANT NOTE:** This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

**_About Us_**

_Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years._

\#SP

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

**Responsibilities**

The Cardiac Monitoring and Interpreting Technician provides surveillance, analysis, synthesis and preliminary interpretation of patients' heart rhythm patterns and physiological parameters while at rest, and/or during exercise and/or in response to medication administration or other impacting procedure. The Cardiac Monitoring and Interpreting Technician provides direct patient care for a variety of patient populations. Responsibilities also include a working knowledge of various monitoring/testing devices and systems, equipment calibration, identifying and troubleshooting equipment failures, preparing patients/equipment for testing and/or monitoring, assessing for appropriate type of testing/monitoring, providing patient education on procedures, and accurately recording physiological data and preliminary interpretations in multiple reporting systems. The Cardiac Monitoring and Interpreting Technician works in collaboration with a multi-disciplinary team, communicating abnormal or critical physiological responses and activating medical emergencies response plans.

During the selection process you will participate in a virtual (pre-recorded) interview that you can complete at your convenience. During the virtual interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question — Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps as appropriate.

**Qualifications**

Requires a high school diploma or GED and a minimum of 1 year experience in a healthcare or residential care setting or Certified Rhythm Analysis Technician (CRAT) Certification or Certified Cardiographic Technician (CCT), or Bachelor's degree.

**Additional Qualifications** :

+ Direct patient care experience, or currently in a nursing or other health care program, is preferred.

+ Education aligned with a related health science field and experience in a healthcare or residential care setting.

+ Basic knowledge of ECG interpretation, cardiac terminology and cardiac medications is preferred.

+ Must be able to work collaboratively with others in a team setting to ensure high quality patient care.

+ Must demonstrate strong critical thinking skills, be able to multitask, and be flexible with changes in the work flow.

+ Must have excellent communication and interpersonal skills.

+ Must be able to concentrate, pay attention to detail and remain focused for extended periods during the work shift.

**License/Certifications** :

+ CRAT (Certified Rhythm Analysis Technician) or CCT (Certified Cardiographic Technician) required within 1 year of hire.

+ BLS certification required within 3 months of employment.

+ There is a 12-month commitment to this position, which begins after the applicant obtains the CRAT/CCT.

**Exemption Status**

Nonexempt

**Compensation Detail**

$20.61 - $28.91 / hour

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

72

**Schedule Details**

Monday - Friday, 8 hour shifts, schedule TBD.
Two mandatory holiday shifts per year.
Rotating call and weekend shifts as needed.

**Weekend Schedule**

Rotating call and weekend shifts as needed.

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Affirmative Action and Equal Opportunity Employer**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

**Recruiter**

Ariane Brobst

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

_\*\*\*The location for this position is virtual/remote\*\*\*_

As a Bilingual Coordinator for ResMax Global Support, you will provide personalized solutions to support our hotels, management companies, and partners\. Reporting to the Manager of Client Success/ResMax, you will enroll new hotels into the ResMax Auto Attendant program and support hotels and clients via phone and email\. You will also curate collateral and content for internal/external use\.

**HOW WE WILL SUPPORT YOU**

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(https://jobs\.hilton\.com/us/en/benefits\)

At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate\.

\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.

**HOW YOU WILL MAKE AN IMPACT**

Your role is important and below are some of the fundamental job duties that make your work unique\.

**What your day\-to\-day will be like:**

+ Address support inquiries about HRCC/ResMax services such as: GA intervention fees, billing issues, and reservations\.
+ Collaborate with hotel leaders and vendors to set up ResMax\.
+ Curate and translate documents, including marketing materials and website updates, into Spanish\.

**How you will collaborate with others:**

+ Build and analyze reports to provide visibility into performance; conduct root cause analysis and make recommendations\.

**What projects you will take ownership of:**

+ Update daily records of tasks and activities in Salesforce\.
+ Perform other duties and functions that would support HRCC as assigned\.

**WHY YOU'LL BE A GREAT FIT**

**You have these minimum qualifications:**

+ Proficient in data analysis using Microsoft Excel \(including pivot tables\), ability to build templates and mail merges in Word, and create PowerPoint presentations
+ Bilingual in English and Spanish
+ One \(1 \) year experience working in Sales, Reservations, or Front Office at a Hilton hotel or other major hotel company
+ Six \(6 \) months working within Hilton Reservations and Customer Care

**It would be useful if you have:**

+ BA/BS Bachelor’s Degree
+ Three \(3 \) months experience in the HRCC Business Development Team \(ResMax Global Support or Hilton Housing\) \- either permanent or temporary role
+ Experience creating marketing material utilizing PowerPoint & Canva
+ Conversational in Portuguese, both written and spoken

**WHAT IT IS LIKE WORKING FOR HILTON**

Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20230515\-1684253430519\.pdf\) if you require an accommodation during the application process\.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \(“Wellthy”\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The hourly rate for this role is $19\.23\-$24\.04/hour and is determined based on applicable and specialized experience and location\.\#LI\-REMOTE

**Job:** _Call Center and Reservations_

**Title:** _Bilingual Coordinator ResMax Global Support_

**Location:** _null_

**Requisition ID:** _COR014YL_

**EOE/AA/Disabled/Veterans**

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About BioLife Plasma Services** ** **

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.

_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._

**About the role:** ** **

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

**How you will contribute** ** **

+ You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).

+ You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.

+ You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.

+ You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.

+ You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

+ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.

**What you bring to Takeda:** ** **

+ High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements

+ Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic

+ Current Cardiopulmonary Resuscitation (CPR) and AED certification

+ Fulfill state requirements (in state of licensure) for basic IV therapy

+ Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist

+ Two years in a clinical or hospital setting

**What Takeda can offer you:** ** **

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.

**More about us:** ** **

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits** **Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - AZ - Avondale

**U.S. Hourly Wage Range:**

$25.00 - $34.38

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - AZ - Avondale

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

**Job Exempt**

No

Location: Remote (Central Time Zone - AZ, TX, NM preferred)

Are you passionate about delivering exceptional customer service while balancing the demands of account coordination? Do you thrive in a bilingual environment supporting North and South American clients? Join BRECOflex CO., L.L.C., an ISO 9001-certified leader and manufacturer of polyurethane timing belts, pulleys, and accessories, where your skills will shine and make a real impact.

Key Responsibilities:

+ Provide outstanding customer service by handling phone, email, and chat inquiries.

+ Support outside sales teams with account management and territory coordination.

+ Process customer orders, ensuring accuracy and timely fulfillment.

+ Respond to customer needs, including technical product support, quotes, order updates, and complaint resolution.

+ Manage CRM (Salesforce) records, issue RGA/RMAs, and handle returns precisely.

+ Collaborate with vendors, purchasing teams, and internal departments to meet customer requirements.

+ Ensure compliance with ISO 9001 standards in daily activities.

What We’re Looking For:

+ Education: A high school diploma or GED is required.

+ Experience:

+ Minimum 3 years in a customer-facing role.

+ Experience in manufacturing or industrial settings preferred.

+ Skilled in CRM tools (Salesforce), ERP systems (SAGE), and pricing programs.

+ Proven ability to support customers and sales teams effectively.

+ Skills:

+ Fluent in Spanish and English (written and verbal).

+ Proficient in Microsoft Excel/Google Sheets.

+ Exceptional communication, organizational, and problem-solving skills.

Work Environment:

+ Remote work in AZ, TX, or NM based on Central Time hours (8:30 am - 5:00 pm).

+ Ability to focus and excel in an office setting with occasional warehouse interactions.

Why Join Us?

+ Competitive salary and benefits.

+ Work with a dynamic, collaborative team in a thriving company.

+ Opportunity to grow professionally and make a tangible difference.

Take the next step in your career with BRECOflex CO., L.L.C.—apply today and help us exceed customer expectations!

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About BioLife Plasma Services** ** **

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.

_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._

**About the role:** ** **

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

**How you will contribute** ** **

+ You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).

+ You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.

+ You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.

+ You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.

+ You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

+ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.

**What you bring to Takeda:** ** **

+ High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements

+ Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN

+ Current Cardiopulmonary Resuscitation (CPR) and AED certification

+ Fulfill state requirements (in state of licensure) for basic IV therapy

+ Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist

+ Two years in a clinical or hospital setting

**More about us:** ** **

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits** **Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - AZ - Avondale

**U.S. Hourly Wage Range:**

$25.00 - $34.38

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - AZ - Avondale

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

**Job Exempt**

No

Bilingual (Spanish) Client Services Call Center Rep

Hiring 6 Call Center Reps in Tucson, AZ

Job Title: Client Services Specialist

Client Services Call Center Rep Location: Broadway and Rosemont in Tucson

Client Services Call Center Rep Schedule: Monday - Friday 1st shift between 7:00am - 5:00pm

Client Services Call Center Rep Pay: $18/hr + $1-$3 pay raise after 6 months + opportunity to learn new skills that result in pay raises

Client Services Call Center Rep Start Date: November 5th!

Teamwork Environment and Immediate Benefits!

Client Services Call Center Rep Job Description:

Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance.

+ Process payments, adjustments and credits

+ Assist customers with logging onto the payment portal

+ Calculate loan payments

Client Services Call Center Rep Skills & Qualifications:

+ 1-2 years of RECENT high volume call center experience

+ Experience utilizing multiple computer systems

+ Must have great communication skills and enjoy helping people

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Bilingual Client Services Call Center Rep

Hiring 6 Call Center Reps in Tucson, AZ

Job Title: Client Services Specialist

Client Services Call Center Rep Location: Broadway and Rosemont in Tucson

Client Services Call Center Rep Schedule: Monday - Friday 1st shift between 7:00am - 5:00pm

Client Services Call Center Rep Pay: $18/hr + $1-$3 pay raise after 6 months + opportunity to learn new skills that result in pay raises

Client Services Call Center Rep Start Date: November 5th!

Teamwork Environment and Immediate Benefits!

Client Services Call Center Rep Job Description:

Client Services Specialists are responsible for handling a high volume of inbound calls while providing excellent care for our customers. Customer base have an existing loan and are calling in for assistance.

+ Process payments, adjustments and credits

+ Assist customers with logging onto the payment portal

+ Calculate loan payments

Client Services Call Center Rep Skills & Qualifications:

+ 1-2 years of RECENT high volume call center experience

+ Experience utilizing multiple computer systems

+ Must have great communication skills and enjoy helping people

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Working At NYAP**

+ NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

+ 33 Paid days off each year! (11 holidays + 22 days PTO)

+ Healthcare Benefits for you and your family

+ Pet insurance that provides discounts and reimbursements

+ Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)

+ Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

+ Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Transporter Specialist for NYAP’s La Jornada (The Journey) Program focusing on transitional foster care (TFC), will be responsible for coordinating transportation and physically escorting children who have fled their country of origin and arrived in the U.S. without a parent or legal guardian as they continue on their journey to be united with sponsors.

**RESPONSIBILITIES**

+ Must be able to travel out of state up to 40%-50% for reunification efforts.

+ Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies

+ Coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments. Coordinates medical transports with Charge Nurse. Coordinates clinical transports with clinical staff. Coordinates reunification transports with team.

+ Tracks and assigns all doctor appointments via supervisors - attends weekly supervisor meeting.

+ Maintains a daily roster of times, dates, destinations, transporters and length of transport.

+ Provides documentation of all missed appointments or unusual events to Management Team.

+ Tracks and schedules all group outings weekly via transportation outing schedule.

+ Maintains cell phone numbers of staff on transport.

+ Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.

+ Ensures vehicles are properly fueled.

+ Maintains security over the vehicles and keys.

+ Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regards to repair.

+ Maintains notebooks – includes inspecting logs for completion and accuracy.

+ Provides safety training to all new hires every three weeks.

+ Collects and tracks all safety checklist sheets and provides weekly report.

+ The supervision and transport of youth requires prolonged periods of walking and standing and physical agility. May be required to run and climb flights of stairs. Must be able to participate in physical interventions with youth when necessary. Must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Will be required to complete Crisis Prevention Institute (CPI) and CPR training.

+ Schedule will vary depending on transport need; flexibility is needed.

+ Other duties may be assigned

**MINIMUM QUALIFICATIONS**

+ High school diploma or GED.

+ Experience working with at-risk youth.

+ Bilingual English/Spanish fluency is required.

+ Excellent time management and organization skills.

+ Excellent written and oral skills.

+ Applicants are required to pass an agility and strength evaluation.

+ Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.

+ Minimum automobile insurance coverage of $100,000/300,000 bodily injury liability.

**OTHER SKILLS**

+ Excellent customer service and communication skills

+ Sensitivity to cultural diversity

+ Enthusiastic self-starter

+ Works well independently and as a team member

**PHYSICAL DEMANDS**

+ Use of manual dexterity, tactile, visual, and audio acuity.

+ Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

+ Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

+ Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.

+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Who we are**

**National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.**

**We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.**

An Equal Opportunity Employer, including disability/veterans.

You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.

As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

**Job responsibilities**

+ Delivers an exceptional customer experience by acting with a customer-first attitude

+ Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations

+ Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships

+ Influences, educates, and connects customers to technology

+ Possesses initiative and knowledge to provide financial options for customers using a consultative approach

+ Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together

+ Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

**Required qualifications, capabilities, and skills**

+ 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results

+ High school degree, GED, or foreign equivalent

+ Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire

+ Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training

+ Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs

+ Ability to work branch hours including weekends and some evenings

+ Bilingual English / Spanish Required

**Preferred qualifications, capabilities, and skills**

+ College degree or military equivalent

+ Professional, thorough, and organized with strong follow-up skills

+ Exude confidence with clients when sharing product knowledge and solutions

+ Experience adhering to policies, procedures, and regulatory banking requirements

**Dodd Frank/Truth in Lending Act**

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans