Provide directions to guests.

Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.

Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.

Make travel arrangements for sightseeing or other tours.

Provide business services for guests, such as sending or receiving faxes or shipping packages.

Arrange childcare services for guests.

Pick up and deliver items or run errands for guests.

Order flowers for guests.

Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.

Receive, store, or deliver luggage or mail.