Business, Entrepreneurialism, and Management

Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures.

A Day In The Life

Business, Entrepreneurialism, and Management Area of Interest

Are you interested in training?

Contact an Advisor for more information on this career!

Salary Breakdown

Office Clerks, General

Average

$41,640

ANNUAL

$20.02

HOURLY

Entry Level

$28,700

ANNUAL

$13.80

HOURLY

Mid Level

$37,680

ANNUAL

$18.12

HOURLY

Expert Level

$59,840

ANNUAL

$28.77

HOURLY


Current Available & Projected Jobs

Office Clerks, General

587

Current Available Jobs

55,610

Projected job openings through 2030

Top Expected Tasks

Office Clerks, General


Knowledge, Skills & Abilities

Office Clerks, General

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

Computers and Electronics

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Writing

SKILL

Coordination

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Written Expression

ABILITY

Near Vision


Job Opportunities

Office Clerks, General

  • Senior Administrative Assistant
    Banner Health    Phoenix, AZ 85067
     Posted about 2 hours    

    **Primary City/State:**

    Phoenix, Arizona

    **Department Name:**

    Admin-Hosp

    **Work Shift:**

    Day

    **Job Category:**

    Administrative Services

    You have a place in the health care industry. If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Health. Apply today.

    This position as a **Senior Administrative Assistant** will be responsible for supporting **Banner University Medical Center's COO, Associate Administrator and HR Director.**

    Duties will include: Project Support, Meeting and Event Prep, Correspondence, Expense Reporting, Travel Arrangements, Phone Calls, etc.

    **Location** : BUMCP, 1111 E McDowell Rd, Phoenix AZ 85006

    **Shift/Hours:** Mon-Fri 7:30am-4pm

    University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

    POSITION SUMMARY

    This position supports a Chief Executive Officer (CEO), Corporate Senior Leadership Team (SLT) members, a senior director, or member(s) of facility senior leadership teams by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis. This position may also support other SMT members or senior directors as needed.

    CORE FUNCTIONS

    1. Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.

    2. Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.

    3. Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.

    4. Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.

    5. Maintains supervisor's calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.

    6. Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.

    7. Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.

    8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

    9. This position primarily focuses on the operations of the office of the system SMT (Sr. Mgmt Team) member, senior director, facility CEO or large facility CNO to which this position reports. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with SMT, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.

    MINIMUM QUALIFICATIONS

    High school diploma/GED or equivalent working knowledge. A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required.

    Must have written communication skills to edit and proofread business correspondence and reports. Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquires from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc. Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization. Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers. Must have a working knowledge of personal software packages to perform the administrative functions described above.

    Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

    PREFERRED QUALIFICATIONS

    Associate's degree

    Additional related education and/or experience preferred.

    **EEO Statement:**

    EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

    Our organization supports a drug-free work environment.

    **Privacy Policy:**

    Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

    EOE/Female/Minority/Disability/Veterans

    Banner Health supports a drug-free work environment.

    Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability


    Area of Interest

    Health Sciences

    Employment Type

    Full Time

  • CHILD AND YOUTH PROGRAM ASSISTANT (ENTRY LEVEL)
    Air Education and Training Command    Luke AFB, AZ 85307
     Posted about 2 hours    

    Summary About the position: This position is located at the Luke Youth Center. The position may require the incumbent to transport children in a government vehicle. Department of the Air Force Child and Youth Programs Employee Child Care Discount applicable to this position (see Additional Information). Pay will be set based on experience and education and/or certification: Target Level: $20.46; Intermediate Level: $19.30; Entry Level: $18.21 Responsibilities CHILD AND YOUTH PROGRAM ASSISTANT (ALL LEVELS): The incumbent will serve as a Child and Youth Program Assistant (CYPA) in one or more child and youth programs and will be accountable for the whereabouts and safety of children and youth. Provides care/supervision, oversight and accountability for program participants. Assists in preparing age appropriate activities; supervises children and youth during indoor and outdoor activities, on field trips, outings and special events; arranges and serves snacks/meals. Executes work in accordance with policies and regulations. May be required to transport children in government vehicles. CHILD AND YOUTH PROGRAM ASSISTANT (TARGET LEVEL): Coordinates and conducts activities for children and/or youth ranging in age from 6 weeks to 18 years. Creates an environment which welcomes participant interest and promotes positive interactions. Implements program options for children and youth with special requirements. Demonstrates, instructs, leads and facilitates planned and spontaneous program activities. Briefs staff, management, and parents on activities. Conducts inventory on equipment and supplies. CHILD AND YOUTH PROGRAM ASSISTANT (INTERMEDIATE LEVEL): Assists in planning, coordinating and conducting activities for program participants. Creates an environment which welcomes participant interest and promotes positive interactions. Implements daily schedules and activity plans to ensure age/stage appropriateness. Briefs staff, management, and parents on activities. Conducts inventory on equipment and supplies. CHILD AND YOUTH PROGRAM ASSISTANT (ENTRY LEVEL): Performs simple routine tasks following step-by-step instructions. Assists in providing planned activities using prepared curriculum and program materials. Creates an environment which welcomes participant interest and promotes positive interactions. Generates a list of needed supplies and equipment. Attends to the physical needs of the children, as applicable. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12652289 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/07/2025 Business Based Action Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: ALL LEVELS Must be a high school graduate, or equivalent; and be able to provide proof (i.e., diploma or equivalent) for verification. AND CY PROGRAM ASSISTANT (TARGET LEVEL): 18 months working in any childcare or youth program. Completion of DoD approved competency-training courses. Additionally, entry and intermediate level training must be completed and evident by Service-issued documentation. 18 months of experience working in a childcare or youth program, plus possession and maintenance of one of the following directly related to the age group of the position to which assigned: child development associate credential, military school age credential, or other nationally recognized youth development credential. 18 months of experience working in a childcare or youth program, plus an associate degree that includes a major course of study (24 credit hours) with content directly related to the age group to which assigned, from a regionally or nationally accredited college or university. Possession and maintenance of one of the following directly related to the age group of the position to which assigned: child development associate credential, military school age credential, Army youth practicum or other nationally recognized youth development credential. A bachelor's degree or at least 120 semester hours with a major course of study (24 credit hours) from a regionally or nationally accredited college or university with content directly related to: early childhood education, child development, youth development, human development, elementary education, special education, secondary education, youth program administration, recreation, and physical education. CY PROGRAM ASSISTANT (INTERMEDIATE LEVEL): Six months experience equivalent to the CY-01 Entry Level working in a group program for children or youth AND Completion of 3 AF modules (or equivalent) AND AF Orientation Training Program. CY PROGRAM ASSISTANT (ENTRY LEVEL): This is an entry level position; no previous experience required. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution in order to qualify. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Child Development Program will provide 100% child care fee discount for all CYP direct care staff for the first child enrolled in a full-time or regular part-time DAF CDP. A 25% discount will apply for any additional children of direct care staff. Direct care staff must spend a minimum of 75% of their work schedule in the classroom and flex employees who average 15 hours a week. Please contact local NAF HR Office for additional information. Individual must fully meet qualification/eligibility/background requirements for this position. This includes providing any supporting documents needed for verification. Applicants must be at least 18 years of age at time of hire. This position requires the incumbent to be able to communicate effectively in English, both orally and in writing. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.


    Employment Type

    Full Time

  • Accounts Receivable Clerk
    Robert Half Finance & Accounting    Scottsdale, AZ 85258
     Posted 1 day    

    Description

    We are on the hunt for a meticulous Accounts Receivable Clerk to become part of our team within the Real Estate & Property industry, stationed in Scottsdale, Arizona. This role entails handling tenant billing/chargebacks, collections, keeping precise account records, and resolving account discrepancies. Prior experience in the commercial real estate industry preferred.

    Responsibilities:

    • Review and monitor A/R inbox daily for correspondence

    • Keep tenant records up-to-date and precise

    • Ensure the smooth running of billing processes

    • Handle cash applications efficiently, including bank deposits

    • Conduct collections, chargebacks, research and post unidentified deposits

    • Perform account reconciliation, bank and credit card reconciliation

    • Manage commercial collections effectively, including monthly statements, demand letters/defaults, etc

    • Research and respond to tenant correspondence/inquiries

    • Backup to A/P as needed

    Requirements

    • Minimum of 2 years of experience in Accounts Receivable (Real Estate & Property industry preferred)

    • Proficient in Account Reconciliation, ensuring accuracy and efficiency in financial records

    • Experience with Commercial Collections, resolving customer billing problems and reducing accounts receivable delinquency

    • Proficient in Microsoft Excel, utilizing it for efficient data management and analysis

    • Experience with Yardi software, used for property management and accounting tasks

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

    © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .


    Employment Type

    Full Time

  • Bookkeeper - PT
    Robert Half Accountemps    Tucson, AZ 85702
     Posted 1 day    

    Description

    Our client, in the manufacturing industry, is in need for a Part-Time (PT) Bookkeeper to join their team on a long-term contract basis! This would be in the central/east-side of Tucson, and will be working for about 8-16 hours per week, 1-2 days a week as needed. Ideally looking for candidates with strong background in QuickBooks Desktop, and who can help with Bank Reconciliations, and the month-end close.

    Responsibilities

    • Accurate and efficient processing of customer credit applications.

    • Keeping up-to-date and precise customer credit records.

    • Handling customer inquiries and resolving them in a timely manner.

    • Regular monitoring of customer accounts and taking appropriate actions when required.

    • Assisting in the preparation of invoices.

    • Conducting account reconciliation tasks.

    • Handling both Accounts Payable (AP) and Accounts Receivable (AR).

    • Performing bank reconciliations.

    • Ensuring accurate data entry and updating of records.

    • Utilizing Microsoft Excel for various tasks.

    • Assisting in month-end close procedures.

    • Utilizing QuickBooks for various bookkeeping tasks.

    Requirements

    • Minimum of 3 years of experience in a bookkeeping role

    • Proficiency in Bank Reconciliations

    • Strong Bookkeeping skills

    • Proficiency in Microsoft Excel

    • Experience in Month End Close processes

    • Proficiency in QuickBooks Desktop

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

    © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .


    Employment Type

    Full Time

  • Unit Clerk - FT
    LifePoint Health    Lake Havasu City, AZ 86405
     Posted 1 day    

    *Havasu Regional Medical Center*

    Who We Are:

    *People are our passion and purpose.*Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

    Where We Are:

    Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty.

    Why Choose Us:

    · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

    · Competitive Paid Time Off / Extended Illness Bank package for full-time employees

    · Employee Assistance Program – mental, physical, and financial wellness assistance

    · Tuition Reimbursement/Assistance for qualified applicants

    · Professional Development and Growth Opportunities

    · And much more…

    Position Summary:

    The primary purpose of the unit clerk position is to assist the professional nursing staff. Performs various duties related to the assigned nursing unit in accordance with established Hospital Policies and Procedures. Performs administrative/clerical duties in support of an assigned area.

    Reports to Clinical Nurse Manager Telemetry and Director Telemetry.

    FLSA: Non-exempt

    Minimum Qualifications:

    *Minimum Education*
    X High school diploma or equivalent preferred
    Drag Edit Delete

    *Required Skills*
    Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
    Drag Edit Delete

    *Required Skills*
    Certifications:
    X Basic Life Support (BCLS) within 30 days of hire

    EEOC Statement:

    Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

    **Job:** **Administration/Clerical*

    **Organization:** **Havasu Regional Medical Center*

    **Title:** *Unit Clerk - FT*

    **Location:** *Arizona-Lake Havasu City*

    **Requisition ID:** *7430-7883*


    Employment Type

    Full Time

  • Customer Service Representative
    Highmark Health    Phoenix, AZ 85067
     Posted 1 day    

    **Company :**

    Highmark Inc.

    **Job Description :**

    **JOB SUMMARY**

    This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement.

    **ESSENTIAL RESPONSIBILITIES**

    + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned.

    + Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication.

    + Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.

    + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.

    + Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening, analysis, quality focus, problem solving, and documentation skills.

    + Consistently exceeds results for internal adherence, efficiency, and inquiry timeliness.

    + Resolves standard and frequently non-routine, limited impact, customer inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes.

    + Other duties as assigned or requested.

    **EDUCATION**

    **Required**

    + High School Diploma/GED

    **Substitutions**

    + None

    **Preferred**

    + None

    **EXPERIENCE**

    **Required**

    + 1-3 years experience in customer service or call center environment

    **Preferred**

    + None

    **LICENSES or CERTIFICATIONS**

    **Required**

    + None

    **Preferred**

    + None

    **SKILLS**

    + Applies in-depth product knowledge obtained through ongoing cycles of working with routine and non-routine subject matter

    + Regardless of recurring and routine customer inquiries, comments, and concerns, approaches each and every interaction with superior listening skills

    + Multi-tasks with a high level of efficiency yet treats every customer as the most important during the interaction so as not to leave the customer with a hurried impression

    + Ability to ask effective probing and/or open and closed ended questions that will help in issue resolution in a conversational manner with customers, using verbal clues and system tools to develop tailored recommendations for the customer

    + Ability to master initial training competencies while demonstrating the ability to learn additional competencies through additional training

    + Ability to de-escalate challenging customer inquiries, comments, and concerns while delivering necessary information consistent with Company policies and processes

    **LANGUAGE REQUIREMENT (Other than English)?**

    None

    **Travel Requirement**

    0% - 25%

    **PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS**

    **Position Type**

    Office-based

    Teaches/Trains others regularly

    Rarely

    Travels regularly from the office to various work sites or from site-to-site

    Does Not Apply

    Works primarily out-of-the office selling products/services (Sales employees)

    Does Not Apply

    Physical Work Site Required

    No

    Lifting up to 10 pounds

    Rarely

    Lifting 10 to 25 pound

    Rarely

    Lifting 25 to 50 pounds

    Rarely

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement:_** _This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

    **Pay Range Minimum:**

    $19.27

    **Pay Range Maximum:**

    $26.88

    _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at [email protected]

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Req ID: J254945


    Employment Type

    Full Time

  • Customer Service Representative
    Highmark Health    Phoenix, AZ 85067
     Posted 1 day    

    **Company :**

    Highmark Inc.

    **Job Description :**

    **JOB SUMMARY**

    This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement.

    **ESSENTIAL RESPONSIBILITIES**

    + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned.

    + Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication.

    + Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.

    + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.

    + Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening, analysis, quality focus, problem solving, and documentation skills.

    + Consistently exceeds results for internal adherence, efficiency, and inquiry timeliness.

    + Resolves standard and frequently non-routine, limited impact, customer inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes.

    + Other duties as assigned or requested.

    **EDUCATION**

    **Required**

    + High School Diploma/GED

    **Substitutions**

    + None

    **Preferred**

    + None

    **EXPERIENCE**

    **Required**

    + 1-3 years experience in customer service or call center environment

    **Preferred**

    + None

    **LICENSES or CERTIFICATIONS**

    **Required**

    + None

    **Preferred**

    + None

    **SKILLS**

    + Applies in-depth product knowledge obtained through ongoing cycles of working with routine and non-routine subject matter

    + Regardless of recurring and routine customer inquiries, comments, and concerns, approaches each and every interaction with superior listening skills

    + Multi-tasks with a high level of efficiency yet treats every customer as the most important during the interaction so as not to leave the customer with a hurried impression

    + Ability to ask effective probing and/or open and closed ended questions that will help in issue resolution in a conversational manner with customers, using verbal clues and system tools to develop tailored recommendations for the customer

    + Ability to master initial training competencies while demonstrating the ability to learn additional competencies through additional training

    + Ability to de-escalate challenging customer inquiries, comments, and concerns while delivering necessary information consistent with Company policies and processes

    **LANGUAGE REQUIREMENT (Other than English)?**

    None

    **Travel Requirement**

    0% - 25%

    **PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS**

    **Position Type**

    Office-based

    Teaches/Trains others regularly

    Rarely

    Travels regularly from the office to various work sites or from site-to-site

    Does Not Apply

    Works primarily out-of-the office selling products/services (Sales employees)

    Does Not Apply

    Physical Work Site Required

    No

    Lifting up to 10 pounds

    Rarely

    Lifting 10 to 25 pound

    Rarely

    Lifting 25 to 50 pounds

    Rarely

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement:_** _This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

    **Pay Range Minimum:**

    $19.27

    **Pay Range Maximum:**

    $26.88

    _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at [email protected]

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Req ID: J254950


    Employment Type

    Full Time

  • Terminal Clerk II
    Estes Express Lines    Phoenix, AZ 85067
     Posted 1 day    

    **Job Summary:**

    + Answer telephones with a heavy call volume and direct calls with accuracy

    + Maintain count list of items received or shipped and check against bill of lading, recording any discrepancies

    + Prepare all paperwork and the repackaging of all OS&D freight

    + Maintain accurate records to report all OS&D freight issues on a daily or weekly basis to terminal management

    + Maintain a clean and organized OS&D area

    + Contact customers and coordinate delivery times to schedule appointments for freight delivery

    + Identify freight bills requiring special delivery instructions

    + Respond to customer inquiries regarding bill of lading and provide proof of delivery to customers by contacting other departments and/or terminals to trace shipments

    + Respond to customer complaints concerning billing or services rendered, referring complaints or service failures to designated departments for investigation, resolution, and follow-up with the customer

    + Investigate, resolve, and respond to inquiries from customers regarding overages, shortages, and damaged freight issues, including Hazmat Materials

    + Verify and process paperwork and procedures concerning claims, charges and tracing of freight

    + Scan and/or image bill of lading receipts

    + Transfer information from the bill of lading to the bill format to prepare bills for freight movement

    + Prepare bills for freight movement, applying the appropriate tariffs and charges to each shipment

    + Place shipments on-hand

    + Assist with handling dispatch phones to assist with customers and drivers

    + Regular attendance is required.

    + This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

    **Qualifications:**

    + High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background

    + Experience in billing, collections, tracing & OS&D preferred

    + Computer skills; proficient in MS Word and Excel required

    + AS400 experience strongly preferred

    + Strong customer service skills

    + Good clerical skills

    + Possess excellent verbal and written communication and listen skills

    + Must have the ability to proceed on regular tasks with occasional direction, while referring questionable situations to more experienced staff or management

    + Must have the ability to solve problems where solutions are easily identifiable and their solutions are standard and specifically defined

    + Experience in the transportation industry a plus although not required

    + Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job

    + Must be able to comply with all company policies, rules, procedures and Code of Conduct

    + Must be able to interact well with others

    + Must be able to work independently, or in a team setting

    + Must be capable of working under tight time constraints in a high volume environment with multiple priorities

    + Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

    + Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

    + Must be authorized to work in the United States

    **Physical Demands:**

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to fingers, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand; walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

    **Work Environment:**

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee may be required to work in high/precarious places, with hazardous materials, and in various weather conditions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

    Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.

    **Pay Range:** $21.00 - $23.50 / hour


    Employment Type

    Full Time

  • Office Coordinator
    EMCOR Group    Phoenix, AZ 85067
     Posted 1 day    

    **Description**

    Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

    **Job Title:** Office Coordinator

    **Principal Duties and Responsibilities**

    + Answer incoming phone calls and greet visitors, directing them to their appropriate destination.

    + Receive and distribute incoming mail and prepare outgoing mail, including certified mail and envelopes.

    + Arrange travel accommodations, including airfare, hotel reservations, purchase orders, and per diem.

    + Maintain the postage meter, order supplies, and add postage as needed.

    + Manage all overnight shipping, including receiving, tracking, and supplies.

    + Order and maintain inventory of all office supplies, stationary, business cards, letterhead, and forms.

    + Coordinate and order company attire, such as logo shirts and hats.

    + Maintain phone and cellular phone lists for the company.

    + Manage the training room and order food for meetings.

    + Review and break down invoices for office supplies and stationery.

    + Manage receipts related to P Card expenses and processing.

    + Arrange courier services and coordinate all blueprints pick-up and deliveries.

    + Coordinate janitorial and maintenance needs, including plumbing, cleaning, and office plants.

    + Manage the main fax machine and distribute all faxes.

    + Additional responsibilities as assigned, such as providing support for dispatch operations or assisting with accounting clerical tasks.

    **Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

    + Associates Degree preferred or equivalent experience.

    + 3+ years of office or administrative experience.

    + Basic computer and data entry skills.

    + Experience with Microsoft Office preferred.

    + Excellent customer service and interpersonal skills.

    + Strong written and communication skills.

    + Ability to handle confidential information with discretion and dependability.

    + Ability to effectively prioritize tasks

    + Professional demeanor and presentation required.

    As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

    **Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

    \#Mesa

    \#LI-mesa

    \#LI-hvacjobs

    \#LI-Onsite


    Employment Type

    Full Time

  • Administrative Assistant-FS
    D.R. Horton, Inc.    Scottsdale, AZ 85258
     Posted 1 day    

    *D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

    *D.R. Horton, Inc.*is currently looking for an _*Administrative Assistant -FS*_in the Branch Department. The right candidate will provide general administrative assistance to various Executives or Department Heads.

    *Essential Duties and Responsibilities*include the following. Other duties may be assigned.

    * Perform general administrative duties
    * Prepare presentations, special reports, memoranda, word processing, spreadsheets, etc.
    * Compose departmental meeting minutes
    * Responsible for sorting departmental mail
    * Responsible for ordering departmental office supplies
    * May be responsible for reception and telephone duties
    * May be required to make meeting and travel arrangements
    * May be responsible for sorting and coding invoices to be sent to Accounting
    * Various special projects monthly/quarterly as directed by the Executive or Department Head
    * Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

    *Education and/or Experience*

    * Associate degree
    * One to three years of related experience and/or training
    * Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
    * Proficiency with MS Office and email

    *Preferred Qualifications*

    * Strong communication skills
    * Ability to multi-task and attention to detail

    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

    * Medical, Vision and Dental
    * 401(K)
    * Employee Stock Purchase Plan
    * Flex Spending Accounts
    * Life Insurance
    * Vacation, Sick, Personal Time and Company Holidays

    */Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/*

    Followus on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!

    LinkedIn, Twitter, Facebook, Instagram

    **Job:** **Other*

    **Organization:** **Mortgage*

    **Title:** *Administrative Assistant-FS*

    **Location:** *Arizona-Scottsdale*

    **Requisition ID:** *2407299*


    Employment Type

    Full Time


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