Management Analyst Careers

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Business Analyst - Remote

**Job Description**

The Business Analyst (BA) will execute on small projects as a liaison among business operations, technology groups, clients, business partners, vendors, and all project management offices to understand, analyze, and facilitate business needs, requirements, and impacts of business changes as a result of strategic initiatives, operational changes, compliance requirements, client needs, and technology or operational improvements.

**Responsibilities**

+ Execute independently on small sized projects or as part of a team of BAs on larger projects working closely with internal and external stakeholders to ensure superior customer and client experience

+ Define and validate business needs with project team

+ Participate in stakeholder analysis and identify subject matter experts needed for work effort

+ Assess capability gaps, determine solution options and approach, and define solution scope

+ Plan business analysis approach and activities

+ Prepare for, conduct, and document elicitation sessions

+ Manage requirements traceability to solution scope, objectives, system requirements, and testing

+ Define user acceptance testing approach

+ Adherence to business analysis discipline and standards in accordance with the Prime Project Lifecycle methodology

+ Other duties as assigned

**Education & Experience**

+ Bachelor's degree in business, IT, or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required

+ 3 years of work experience in business analysis

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Intermediate understanding of business analysis concepts and methodologies

+ Demonstrated drive to deliver results

+ Demonstrated verbal, written communication, facilitation skills, conflict management, consensus building, problem solving, analytical skills, and creative thinking skills

+ Ability to organize and prioritize multiple tasks with high degree of attention to detail

+ Self-directed and strong personal initiative and accountability

+ Team player, comfortable with fast paced, changing environment and ambiguity

+ Experience in leading and motivating diverse project teams to achieve stated results

+ Ability to independently deliver against all job accountabilities

**Preferred Qualifications**

+ Advanced experience and skill in MS Excel

+ Intermediate experience and skill in SQL

+ Demonstrated experience in data visualization such as Tableau

+ Demonstrated experience in eliciting requirements using a variety of techniques

+ Demonstrated experience in specifying and modeling requirements

+ Experience in client relationship management

**Physical Demands**

+ Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 a.m. to 3:00 p.m.

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Administration - Administrative Assistant Belaire Mechanical

Phoenix, AZ, USAReq #1969

Tuesday, January 28, 2025

**Qualifications or Skills Required:**

+ Minimum of 5 years of work experience in the construction industry specializing in project administration to include correspondence, RFI’s, Change Orders, Submittals & O & M’s, drawings and other related documents that support a project jobsite

+ Ability to maintain high level of organizational and communication skills

+ Excellent interpersonal skills to work with internal and external customers

+ Proficient in Excel and Blue Beam.

+ Advanced computer skills to include Word, Microsoft Project and Sage Construction software experience is a plus.

**Responsibilities:**

+ Provide the Project Manager and entire project team with the assistance and general support required to attain or exceed the project goals while achieving excellent customer satisfaction

+ Handle multiple tasks simultaneously and work effectively under time constraints

+ Demonstrate good judgment and have exceptional attention to detail

+ Perform any other duties as requested

**Other details**

+ Pay TypeHourly

+ Travel RequiredNo

+ Job Start DateFriday, February 14, 2025

Apply Now

+ Phoenix, AZ, USA

Job Description

This role will be largely rooted in managing a heavy schedule, assisting with meeting preparation, arranging travel logistics, and managing overall details of the EVPs day-to-day administration. The successful candidate will be a polished self-starter with acute communication skills who can collaborate with staff and faculty, as well as visitors and partners at the C-suite level. Must be able to coordinate multiple tasks simultaneously and autonomously while always maintaining confidentiality, tact and sound judgement.

Essential responsibilities include:

Schedules large number of meetings and speaking engagements with internal and external constituents which are often complex in nature.

Gathers critical logistical information for meetings that take place in person, by phone or videoconference.

Ensures leader is kept on schedule throughout each day

Prepares and collects background materials for daily briefings.

Researches and finalizes domestic and international travel arrangements.

Manages travel documentation and reimbursement processes.

Effectively communicates relevant meeting and speaking event information to appropriate staff

Performs a wide variety of intricate administrative duties requiring professionalism, tact, diplomacy, discretion and sound judgment

Performs tasks of a responsible, sensitive and confidential nature requiring considerable coordination and follow through

Manages multiple high-priority activities in a fast-paced environment requiring considerable independence of action

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

3 years of experience in an Administrative role that supported a leader/other individual

High proficiency in Microsoft Office powerpoint and Excel specifically

Keen attention to detail, high energy, professional, and strong organization skills to help drive operational support

o Ability to manage calendars, respond quickly to email inquiries, communicate with various individuals within an organization, process financial information, etc.

Bilingual in Spanish and English Experience supporting Facilities Management or Construction leader null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

Essential Duties and Responsibilities include the following. Other duties may be assigned.

+ Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves messages from voice mail delivers messages or transfers calls when appropriate personnel are unavailable.

+ Answers general questions and provides callers with address, directions, and other information.

+ Welcomes on-site visitors, keeps a log, determines nature of business, and announces visitors to appropriate personnel.

+ Receives daily mail, dates and distributes to the appropriate personnel.

+ Maintains office equipment, assists users, sends/scans documents, and retrieves and routes incoming faxes.

+ May receive payments for services, products and logs daily.

+ May coordinate travel arrangements.

+ Orders, receives, and maintains office supplies.

+ Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

+ Performs other clerical duties as needed, such as filing, copying, and stuffing envelopes.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual ability in English and Spanish required.

Wage

$16.00 per hour

Administrative Services Assistant

Location: Physician Assistant Studies

Regular/Temporary: Regular

Job ID: 608180

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Job Description

This position will provide general clerical/administrative support for the Department of Physician Assistant (PA) Studies. The position will work closely with PA students, faculty and community members and ensure that University procedures and policies are being followed. This position will work closely with the PA new student admissions committee, to recruit, select, admit and orient new students to the program each year.

Administrative Support - 45%

• Assist with the management of affiliation agreements and complete site affiliation agreements.
• Maintain and organize preceptor packets. Including completing and electronically filing all preceptor packets; enter the data into Exxat for sites, preceptors, and students.
• Provide assistance to academic year faculty, but assisting with proctoring exams; providing general clerical assistance; scheduling meeting rooms; and taking meeting notes.
• Provide tours of the Phoenix Bioscience Core building, as needed.
• Assist with departmental events such as the White Coat Ceremony, completion ceremony, and orientation.

Program Admissions Support - 35%

• Complete the initial review of Physician Assistant program applications in a specialized software program.
• Communicate with applicants, potential applicants and student inquiries regarding admissions requirements and NAU's Physician Assistant program.

Financial Support - 15%

• Maintain the preceptor payment tracking document;
• Create invoices for preceptors;
• Collect PPE for student rotations;
• Enter preceptor block schedule information;
• Assist with student credentialing.

Other - 5%

• Other duties as assigned.

Minimum Qualifications

• Requires a high school degree.
• No/limited prior experience required.
• A combination of related education, experience, and training may be used as an equivalent to the above educational Minimum Requirements.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of standard office policies and procedures.
• Knowledge of supplies, equipment, and/or services ordering and inventory control.

Skills

• Records maintenance.
• Develops and maintains good working relationships.
• Proficient in English composition, grammar, spelling and punctuation, and basic math.
• Microsoft Office Suite (Word, Excel, PowerPoint).
• Operates a variety of office machines including personal computers, telephones and copiers.

Abilities

• Problem-solving and organizational capabilities.
• Communicates effectively.
• Provide excellent customer service.
• Balances competing priorities.
• Promotes a diverse, inclusive environment.

Background Information

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $41,000. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

February 10, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://[email protected], or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/5951912

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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Senior Compliance Analyst (Regulatory Complaints & Inquires) - Remote

**Job Description**

The Regulatory Inquiry & Complaints Senior Compliance Analyst assists in the implementation of Prime’s compliance programs and may lead some initiatives within their designated areas and partners with key internal stakeholders to monitor aspects of compliance and validate policies, procedures, licensure, and program manuals are effectively followed and/or maintained. Works independently to research and resolve regulatory inquiries/complaints related to claims, contracting and XXXX. Works directly with business partners across the enterprise.

**Responsibilities**

+ Executes compliance procedures and enforces policy governance across the organization to validate regulatory requirements are met and that business operations are aligned with expectations of applicable regulatory guidance

+ Develop solutions to compliance problems by referring to precedence, policies and standard operating procedures; escalate issues to Compliance leadership as appropriate

+ Lead project management efforts for highly sensitive Compliance initiatives

+ Represents the Compliance Department on complex contracts or cross-functional projects; identifies key stakeholders from across the enterprise and establishes effective collaboration techniques to maintain ongoing partnership between functions

+ Serves as subject matter expert within Compliance and develops solutions to highly complex compliance problems by referring to precedence, policies and standard operating procedures; escalate issues to Compliance leadership as appropriate and enhance or develop new supporting documentation as necessary

+ Research and interpret laws, industry guidance and regulatory issues that impact Prime’s compliance programs or business operations; document requirements or disciplinary actions and escalate findings as appropriate

+ Other duties as assigned

**Minimum Qualifications**

+ Bachelor’s degree in business, healthcare, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

+ 5 years of progressive work experience in legal or compliance related roles for a healthcare or PBM organization, or other highly regulated industry, including experience with Medicare, Medicaid, and the Affordable Care Act (ACA)

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Exceptional written and oral communication skills

+ Demonstrated ability to apply critical thinking skills and problem solve through highly complex situations

+ Complete understanding of effective compliance program principles, concepts, practices and standards; full breadth of knowledge around industry best practices and challenges; experience developing new concepts, techniques, standards and programs to support an organization’s compliance priorities

+ Ability to effectively present complex information to a wide variety of audiences

+ Ability to establish rapport and effectively influence at all levels within an organization

+ Enhanced organizational skills with the ability to effectively work on multiple projects simultaneously

+ Strong analytical skills

+ If working within Licensing, experience maintaining, tracking, renewing and submitting applications for licensure

**Preferred Qualifications**

+ PBM/health care experience

+ Commercial/Medicare Part D/Medicaid/ACA experience

+ Certified Compliance and Ethics Professional (CCEP) or Certified Healthcare Compliance Professional (CHC)

**Minimum Physical Job Requirements**

+ Ability to travel up to 10% of the time

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

**Reporting Structure**

+ Reports to Sr Professional, Manager, Director or Senior Director in the Compliance department

Potential pay for this position ranges from $74,000.00 - $118,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Administrative Services Assistant, Senior

Location: School of Hotel Restaurant Mgt

Regular/Temporary: Regular

Job ID: 608257

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

Job Description

The W. A. Franke College of Business is one of eight academic colleges at Northern Arizona University and the School of Hotel and Restaurant Management is the #1 ACPHA-accredited hospitality business program in Arizona. The School of Hotel and Restaurant Management is home to approximately thirty team members. Our school enrolls approximately 400 undergraduate students. We are known for educating, elevating, and celebrating leaders that impact the hospitality industry. We aspire to create a dynamic, authentic, and practical learning environment, preparing students for successful careers.

NAU's main campus is surrounded by the largest contiguous ponderosa pine forest in the world, and our faculty enjoy hiking, biking, and skiing in this beautiful mountain town. We are fortunate to have an active cultural scene with many music performances and arts festivals at multiple local venues. The Grand Canyon, Sedona, and Phoenix are all easily accessible via a short drive. Flagstaff also has excellent K-12 schools such as BASIS Flagstaff.

The School of Hotel and Restaurant Management guiding statements:

Vision:

We aspire to create a dynamic, authentic, and practical learning environment, preparing students for successful careers. Come find your home at HRM!

Mission:

To educate, elevate, and celebrate the leaders impacting hospitality excellence.

Values:

HRM for life!: HRM values our commitment to students beyond their time in our program.

Communication: HRM values communication as the underpinning, essential skill for which our graduates will be known.

Inclusion: HRM values a welcoming atmosphere in which everyone feels at home.

Authenticity: HRM values truth and dignity for ourselves and others.

Relevance: HRM values academic and industry currency for ourselves and our students.

Relationships: HRM values connecting and building generational relationships in the hospitality industry.

Love: HRM values patience and kindness and works to serve others.

The Senior Administrative Assistant for NAU's School of Hotel and Restaurant Management plays a vital role in supporting the smooth operation of academic and administrative functions. This position provides high-level administrative support to the program and Executive Director ensuring efficient communication, organization, and execution of daily operations. The Administrative Assistant, Senior is responsible for coordinating office activities, managing calendars, processing documents, assisting with event planning and student-related services, and developing the student employee team.

Administrative Support & Purchasing - 50%

• Process personnel forms for faculty, staff, part-time and student employees for HRM.
• Manage complex calendars and schedules
• Independently coordinate meetings, prepare agendas, and take minutes
• Independently prepare and edit correspondence, reports, and presentations
• Provide excellent customer service to guests, students, faculty, and staff.
• Order and maintain all office supplies for faculty, staff, and events.
• Arrange catering orders for program events.
• Reconcile purchases per local and State policies and procedures. Coordinate needed bank deposits with the Financial Oversight team.
• Route student and academic paperwork within established local and University procedures (including but not limited to institutional excuse forms, registrar paperwork, hiring paperwork, etc.)
• Collect needed risk management paperwork within university policy and ensure documents outside of the retention policy are appropriately destroyed.
• Coordinate travel for student groups and others as assigned by the Exec Dir.
• Arrange for parking for visiting guests. Arrange travel reservations and itineraries for student groups and others as assigned by the Exec Dir.
• Provide project assistance to the Executive Director as assigned.
• Use Monday.com to receive, assign, track, and measure all tasks.

Event planning and Coordination - 25%

• At the request of the Executive Director, provide administrative support to HRM events. Attend events and provide needed support the day of, as needed.
• Supervise and assist in executing HRM functions with student employees
• Manage Banquet Event Order (BEO) clipboard area and store documentation.
• Collaborate with Career and Alumni Services Director, HRM Business and Education Partnership Coordinator, and Executive Director on events as assigned by the Executive Director.
• Provide support for other HRM events such as career fairs, commencement celebrations, wine/beer/food tastings, visiting school and program events, etc.

Office & Building Manager - 20%

• Serve as the building manager for all Flagstaff HRM facilities, which includes:
• Liaising with NAU PD and others to ensure building security and access. Ensure the building opens and closes securely each day.
• Liaising with Facility Services to ensure the maintenance of building spaces. Oversee a team of student employees who enter work orders and support the front desk operation. Enter work orders as needed.

• Reserve space for school events. Approve events and non-HRM courses that occur in the building within the established procedures. Escalate questions to the Executive Director as needed.
• Serve as facility representative on relevant university committees at the request of the Executive Director.
• Provide needed equipment for faculty and guest faculty members to operate within their assigned office spaces.
• Maintain building compliance with local regulatory agencies (includes but is not limited to grease trap cleaning, county licenses, health inspections, etc.)
• Check inventory levels for classrooms and lab spaces. Order supplies as needed to maintain par levels.
• Participate in deep cleaning of the building as requested by the Executive Director.
• Prepare a prioritized building and grounds status report each season for the Executive Director.
• Supervise part-time and/or student employee team responsible for front desk operations. Supervision includes hiring, training, day-to-day management, scheduling, and performance management of staff.

Other - 5%

• Other duties as assigned by the Executive Director.

Minimum Qualifications

• High school degree; may require an Associate's degree.
• 1-3 years of relevant experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Experience with NAU systems.
• Bachelor's degree in hospitality or related field
• 1-2 years of front office experience.
• 1-2 years of other hospitality experience.
• 1-2 years of event planning experience.

Knowledge, Skills, & Abilities

Knowledge

Administrative Processes and Procedures

• Strong understanding of office management, administrative workflows, and business operations in an academic environment.
• Knowledge of university policies, procedures, and academic standards, particularly within the School of Hotel and Restaurant Management.
• Familiarity with the hospitality industry and trends, including hotel operations, restaurant management, and hospitality business practices.

Budgeting and Financial Management

• Knowledge of budget tracking, financial documentation, and procurement processes within a higher education or administrative setting.
• Understanding of financial tools and software used for expense tracking, invoicing, and reimbursement procedures.

Event Planning and Coordination

• Knowledge of event management processes, including coordination of logistics, guest relations, and venue selection.
• Familiarity with hospitality-specific events (e.g., conferences, workshops, seminars, and guest speaker engagements).

Technology and Software Proficiency

• Proficient in office productivity tools such as Microsoft Office Suite (Word, Excel, PowerPoint), email platforms, and calendar software.
• Familiarity with student information systems, learning management systems (LMS), and any relevant software specific to the university or department.
• Basic knowledge of project management and collaboration tools.

University Processes and Procedures

• Familiarity with NAU processes and policies related to position description.
• Knowledge of HRM programs and curricula.

Skills

Organizational and Time Management

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Skilled in scheduling, calendar management, and coordination of office activities.
• Ability to meet deadlines while maintaining attention to detail.

Communication Skills

• Excellent written and verbal communication skills for interacting with faculty, staff, students, and external contacts.
• Ability to create clear and concise correspondence, reports, and presentations.
• Strong interpersonal skills for fostering positive relationships with diverse stakeholders.

Problem Solving and Decision Making

• Ability to assess situations and make informed decisions that enhance operational efficiency.
• Skilled at resolving conflicts or addressing challenges related to scheduling, event planning, or student inquiries.

Guest Service and Relationship Management

• Excellent customer service skills, with the ability to interact professionally and empathetically with students, faculty, staff, and visitors.
• Ability to handle sensitive and confidential information discreetly.
• Skilled in managing relationships with both internal and external stakeholders, including vendors, donors, and partners.

Attention to Detail

• Ability to maintain accuracy and precision in handling administrative tasks, including data entry, scheduling, document preparation, and event coordination.
• Meticulous in ensuring that all logistics and plans are executed without error.

Abilities

Adaptability and Flexibility

• Ability to adapt quickly to changing priorities and work demands.
• Capacity to handle both routine and unpredictable tasks in a dynamic academic environment.

Leadership and Supervision

• Ability to supervise junior administrative staff or student workers, provide mentorship, and ensure high-quality performance.
• Ability to train new staff on policies, procedures, and software systems.

Multicultural Awareness

• Ability to work effectively in a diverse environment and interact with students, staff, and guests from various cultural backgrounds.
• Awareness of inclusivity and equity practices in a higher education setting.

Confidentiality and Discretion

• Ability to handle confidential information regarding faculty, staff, students, and university operations.
• Strong ethical judgment and the ability to make decisions based on university policies and professional standards.

Guest and Student-Centered Focused

• Ability to maintain a high standard of service in interactions with students, faculty, and guests, particularly in hospitality-related situations.

Attention to Compliance

• Ability to ensure compliance with university policies, accreditation requirements, and relevant state or federal regulations (e.g., ADA, FERPA, Title IX).

Driving Requirement

Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the https://nau.edu/university-policy-library/motor-vehicle-use-for-university-business/ can be found on the NAU website.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Anticipated salary range is $38,628 - $48,285. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/Human-Resources/Benefits/. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees arehttps://in.nau.edu/human-resources/benefits/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

February 24, 2025 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://[email protected], or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/5951915

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jeid-c9707fb12f67a44ba4d522e0be7fe63d

Quality Assurance Manager-Customer Service

**Quality Assurance Manager-Customer Service**

**Values & Innovation**

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d)

**Purpose of Role**

The Customer Service Quality Assurance (QA) Manager leads a centralized quality assurance team including 2-3 Quality Analysts, responsible for driving a consistent and high level of customer satisfaction across the operation. The main objective for this role is to ensure that our athletes and brand fans have a premium customer service experience in every interaction with us. The QA function will observe, analyze, and evaluate interactions across multiple channels, including voice, chat, SMS, social media, and web to case forms, providing feedback to the operation on business-critical behaviors and mastery of competencies. This role will partner closely with all teams within Customer Service, Salesforce Service Cloud (SFSC) and Order Management System (OMS) partners, Voice of Customer (VOC) team, Distribution House, and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization’s vision, mission, and Protect This House strategies. This role is key to Under Armour’s goal of building a robust Customer Service organization that delivers best in class service and is a brand differentiator and competitive strength for Under Armour.

**Your Impact**

• Leading a small team of Quality Analysts responsible for monitoring and evaluating consumer interactions with CSRs across channels.

• Ensuring Quality Assurance Team’s targets for completed evaluations are met in a timely and accurate manner.

• Developing forward looking strategies to improve customer experience, CSR experience, and cost efficiency.

• Partnering with Customer Service Supervisors and Managers on strategies to ensure KPI targets are met.

• Partnering with Training and Technology on tools and systems enhancements to ease system navigation and improve contact handling efficiency.

• Driving alignment on performance standards with Contact Center leadership team and Business Partner Outsourcer (BPO) leadership via ongoing facilitation of calibration sessions and feedback.

• Developing and producing reports and presentations to share performance trends.

• Partnering with Voice of Customer (VOC) team and utilizing insights from customer verbatims to drive improved experiences.

• Performing root cause analysis to determine knowledge gaps and addressing these gaps through ongoing communications, and development and/or refinement of Knowledge Base Articles (KBAs)

• Partnering with Training on initiatives and practices to build skills and talent.

• Keeping abreast of Customer Service industry best practices for quality assurance.

• Supporting Director in identifying opportunities and pursuing implementation of AI solutions for automation of basic quality processes.

• Preparing monthly QA readout report and facilitating session to review results.

**Qualifications**

• Strong interpersonal skills to build relationships both within Customer Service and with cross-functional partners.

• Ability to provide ongoing feedback in a positive and constructive manner.

• Analytical skills to identify trends, successes, and opportunities for improvement, at agent, team and center level.

• Passion for driving consumer experience and developing team.

• Ability to meet tight deadlines.

• Technically savvy and able to quickly grasp new technologies and assess potential benefits.

• Expert knowledge of contact center best practices.

• Proficient in Microsoft office applications.

• Knowledgeable of CSAT data collection processes. Qualtrics experience a plus.

• Innovative mind-set, adept at identifying and developing strategies to drive improvement within QA team, Contact Center, and cross-functionally.

• Expert communication skills, both written and oral. Confidently articulates information in a concise manner and effectively facilitates discussions.

• Role model and people leader who can provide guidance, foster collaboration and teamwork.

• Strategic thinker who grasps the big picture and can drive execution of plans that will best deliver on our mission.

• Exceptional organizational skills, attention to detail, ability to multi-task, and prioritize competing priorities.

EDUCATION AND/OR EXPERIENCE:

• 5+ years of related work experience in Customer Service, supporting multiple channels, in a constantly changing environment.

• 5+ years of experience with quality assurance practices.

• 5+ years working with outsourced Contact Center resources (BPO)

• 6+ years people management experience

• Experience collaborating with cross functional stakeholders

• Proficient in Microsoft Office suite

• Saleforce Service Cloud experience a plus.

• Bachelor’s degree, or equivalent work experience.

**Workplace Location**

• Location: Remote position.

• Travel: Occasional travel to Baltimore headquarters for leadership on site meetings when needed.

**Relocation**

+ No relocation provided

**Base Compensation**

$82,154.00 - $112,961.20 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

**Benefits & Perks**

+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community

+ Under Armour Merchandise Discounts

+ Competitive 401(k) plan matching

+ Maternity and Parental Leave for eligible and FMLA-eligible teammates

+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

**Our Commitment to Diversity**

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

Requisition ID: 159849

Location:

Remote, US

Business Unit: Corporate

Region: North America

Employee Class: Full Time

Employment Type: Salaried

Learn more about our Benefits here

**About SANS**

SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.

**Join the SANS Team**

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

**Summary of Position**

The AV Streaming Administrative Assistant provides essential administrative and operational support for the North America audio-visual (AV) streaming department. This individual will be responsible for the initial generation and updating of operational datasets, pre-event communications, coordinating capture, editing, and posting of MP3 assets, as well as additional administrative tasks in support of the NALT AV Streaming department. The AV Streaming Administrative Assistant will work closely with other operations teams and function groups, within the business, to provide accurate information in support of the AV Streaming Operation. This candidate must have strong computer skills and be able to fully utilize a wide variety of applications. This candidate must have exceptional time management and communication skills.

**Key Responsibilities**

+ Generating and updating operational datasets.

+ Coordinating and sending pre-event, per course, communications.

+ Work as Streaming Tech for Live Online classes and Virtual Summits.

+ Provide tier 1 support for Live Online classes and Virtual Summits, responding to, and escalating issues to ensure smooth operation of virtual events.

+ Scheduling, capturing, editing, and posting of MP3 recording assets.

+ Track course recordings and assign editing duties when required.

+ Investigate and work to remedy any issues reported by customers with MP3 assets.

+ Provide weekly virtual Instructor test sessions on the Zoom streaming platform.

+ Schedule hybrid webcasts in Zoom, SANS Webcast Admin, and post to SANS website.

+ Assist the Assistant Director and AV Manager in creating administrative tools as needed.

+ Maintain the various datasets and administrative tools used by the team, including:

+ Live and Online Training Smart Sheet

+ Live Training Recording Tracker

+ MP3 Tracking Smart Sheets

+ Weekly Call Sheet Updates (Excel)

+ Attend virtual and in-person meetings as requested by leadership and other members of the NALT operations organization.

+ Other job duties as assigned.

**Basic Qualifications**

+ 2-year associate degree or equivalent

+ 2+ years of administrative experience or equivalent

+ Advanced computer skills, especially Smartsheet and the Microsoft Office Suite of products.

+ Proficient with Microsoft and Apple operating systems.

+ Strong troubleshooting skills.

+ Comfortable working from home in a remote organization.

+ Exceptional communication and time management skills.

+ Familiarity with audio-visual editing and streaming platforms is a plus.

**Reporting Relationships**

This position will report to the AV Streaming Manager and has no direct reports.

**Work Environment**

Remote work environment but must have availability to travel domestically to SANS events 1-4x/year for up to 30 days total per year.

**Equal Opportunity Employer**

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

In addition, all qualified applicants with arrest or conviction records will be considered for employment.

California residents for SANS privacy notice for California job applicants

The base salary range for this position is between $50,000 and $55,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

Medical

Dental

Vision

Short-Term Disability

401(k) with company match

Employee Assistance Program

Supplemental Life Insurance and AD&D

Paid Time Off

Company Paid Holidays

Volunteer Paid Time Off

Department

North America Live Training (NALT) - AV

Employment Type

US Employee | Full-Time

Minimum Experience

Entry-level

Compensation

$50,000-55,000/annually

*COMPLIANCE ANALYST - IT RISK MANAGEMENT*

WHAT IS THE OPPORTUNITY?

Compliance's primary responsibility is to provide independent oversight and effective challenge of Compliance processes and controls, identify, measure, monitor, report, and escalate compliance risk, promote ethical conduct, and establish a culture of compliance across City National Bank. The purpose of this role is to monitor Information Technology (IT) compliance-related matters and provide effective challenge of Compliance programs including reporting, advice, and training support.

What you will do

* Provide oversight, advice, and training related to the bank's Compliance Management System (CMS) for Information Technology

* Familiarity with applicable IT laws and regulations such as NIST, COBIT, ITIL and FFIEC

* Support the implementation of the Compliance Oversight and Advisory program, including the annual validation of applicable IT laws, rules, and regulations at the federal, state, and local levels and IT industry guidance.

* Participate in meetings, including preparing and presenting materials

* Perform continuous monitoring of IT Function's adherence to the Compliance Framework

* Assist with drafting reports and corrective action/remediation plans by providing monitoring observations and findings including any gaps in compliance with Bank policies and standards

* Maintain workpapers to support the timely and effective response to requests from Internal Audit or external regulators

* Contribute to the review and challenge of our controls adequacy to address regulatory requirements

* Create and maintain procedures for the Compliance team and for key stakeholders across Functions to execute on their Compliance responsibilities

* Prepare and present information and training sessions based on the core elements of the Compliance Framework

* Document adherence monitoring activities with IT policies as well as all regulatory requirements.

* Participate in special projects or assignments, as needed

*Must-Have**

* Bachelor's Degree or equivalent

* 5+ years of relevant experience in compliance, including Heightened Standards, operational risk, or audit and/or broad and varied experience in multiple Bank segments

*Skills and Knowledge*

* Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified in Risk and Information Systems Control (CRISC), and/or Certified Financial Services Auditor (CFSA) designation a plus.

* Bachelor's Degree or JD/MBA preferred

* Good knowledge of IT banking compliance laws and regulations.

* Experience with IT risks and controls

* Proficiency in SharePoint, Excel and PowerPoint, Tableau and Archer-based platforms

* Understanding of laws and regulations as it applies to the financial services sector

* Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management.

* Ability to work with little or no direct supervision while performing duties.

* Ability to operate effectively in a fast-paced environment.

* Excellent organizational and analytical skills.

* Good verbal and written communication skills required to interact with all levels of colleagues and outside contacts.

* Effective interpersonal skills.

* Excellent time management skills and be accustomed to working with deadlines.

*Compensation*

Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

**To be considered for this position you must meet at least these basic qualifications*

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

*Benefits and Perks*

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf).

ABOUT CITY NATIONAL

City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit (https://www.cnb.com/).

*EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION*

City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/1/159726e0-aeb1-4058-9052-d7a2d69626b8.pdf)

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via (mailto:[email protected]) or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.